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Staybridge Suites London by IHG

3.0 star property

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Photo gallery for Staybridge Suites London by IHG

Property amenity
Restaurant
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$110
$93 nightly
$110 total
Total with taxes and fees
Jan 27 - Jan 28

Explore the area

View in a map
824 Exeter Road, London, ON, N6E1L5
  • Place, White Oaks Mall
    ‪12 min walk‬
  • Place, Forest City Velodrome
    ‪2 min drive‬
  • Place, Landmark Cinemas 8 London
    ‪5 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

Room amenity

Suite, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(22 reviews)
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • City view

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(5 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Studio Suite, 1 King Bed with Sofa bed, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(28 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.0 out of 10
Very good
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(12 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • City view

View all photos for Studio Suite, Kitchen

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • City view

View all photos for Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • City view

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Lobby
Homewood Suites London Ontario
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,003 reviews
$91 nightly
The price is $108
Feb 1 - Feb 2
Total with taxes and fees
Homewood Suites London Ontario

About the neighborhood

London

With a stay at Staybridge Suites London by IHG in London (Westminster), you'll be within a 15-minute drive of Budweiser Gardens and University of Western Ontario. .This hotel is 0.9 mi (1.4 km) from White Oaks Mall and 1.2 mi (2 km) from Forest City Velodrome.

What's nearby

  • White Oaks Mall - 12 min walk - 0.6 miles
  • Forest City Velodrome - 2 min drive - 0.9 miles
  • Landmark Cinemas 8 London - 5 min drive - 1.2 miles
  • Budweiser Gardens - 20 min drive - 4.7 miles
  • University of Western Ontario - 28 min drive - 6.0 miles

Getting around

  • London, ON (XDQ-London Train Station) - 16 min drive
  • London, ON (YXU-London Intl.) - 18 min drive

Restaurants

  • ‪Beertown Public House London White Oaks - ‬20 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪South Side Family Restaurant - ‬10 min walk
  • ‪Chuck's Roadhouse Bar & Grill - ‬9 min walk

About this property

Staybridge Suites London by IHG

Hotel in London with a 24-hour fitness center and an indoor pool
Staybridge Suites London by IHG offers 117 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2025.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 117 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Staybridge Suites London by IHG. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in London? This hotel has 226 square feet (21 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

Pool access available from 6:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Staybridge Suites London by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 512 out of 1005 reviews
Rating 8 - Good. 254 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

8/10 Good

Joanne

Traveled with family
Liked: Staff & service, room comfort
We had to ask for the floor to be washed. It was sticky throughout the suite.
Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie Christine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for business travel.
Stayed 1 night in Oct 2025

10/10 Excellent

Bronwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean property, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

VICKY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff weee great.
Stayed 1 night in Sep 2025

8/10 Good

Manju

Liked: Staff & service, property conditions & facilities
Bed spread was dirty and wrinkle.Not sure whether it was even changed. We stayed 2 nights,no toilet tissue .The staff was nice and gave extra sheet and toiley tissue when we asked .
Stayed 2 nights in Oct 2025

8/10 Good

ADIL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staybridge London exeter loction

Pool was down for maintenance but hotel arranged neighbouring hotel pool for use.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marie-Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a short getaway, all conditions at the hotel made it all worthwhile, from check-in to check-out.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shelly-Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close walking distance to restaurants and other amenities.
Stayed 3 nights in Sep 2025

6/10 Okay

chris

Liked: Cleanliness
The first staff member we delt with was absolutely unhelpful and il mannered
Stayed 2 nights in Sep 2025

8/10 Good

Lara

Stayed 1 night in Sep 2025

8/10 Good

Susan

Stayed 2 nights in Sep 2025

10/10 Excellent

Haralambos

Liked: Cleanliness, staff & service, property conditions & facilities
Tt
Stayed 1 night in Sep 2025

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night and next morning there was really loud due to a hockey tournament. The staff seemed overwhelmed with everything, so I didn't both them for anything other than a check in. My stay was much better and quieter after the group of hockey families left. I would likely stay again as I appreciate the kitchenette in the rooms.
Stayed 8 nights in Sep 2025

8/10 Good

Inez

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. There were three of us so we needed to use sofa bed but there were no bedding so we called front desk and was told to come get them. The gentleman there only offered a fitted sheet and I asked for a cover sheet and blanket. He was a bit reluctant but went to get them. The breakfast was good except the fresh fruits were on a table with people sitting around them and talking or coughing I thought was unsanitary. Would be nice if they were in bother area. The room was quite nice and spacious with kitchen. I would stay here again as everything else was good.
Stayed 1 night in Sep 2025

2/10 Terrible

Akiyo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pubic Hair in the pool, 3 towels in a room for 4, front desk and breakfast staff seemed overworked and not in a mood to be pleasant, instead they were impatient and lacked common courtesy like 'have a nice stay', or a smile and eye contact. Also, front desk did not answer telephone from the room, breakfast staff had difficulty keeping the hot food, fresh food, and coffee replenished, TV did not offer netflix, no back-up toilet paper roll.
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice, clean hotel. Staff is courteous and helpful. It's in a great location.
Stayed 2 nights in Sep 2025

4/10 Poor

m

Traveled with family
Liked: Cleanliness, property conditions & facilities
We arrived at 4:30 to get into our room. (Check in is at 4) it was not ready. Was told to sit in a chair while I wait. We were not the only ones waiting for our rooms to be cleaned. There were a few of us. Needed to ask for bedding for pull out couch and a blow dryer. Seemed disorganized. Was not thrilled.
Stayed 1 night in Sep 2025

10/10 Excellent

a t clark, Coniston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel will continue to use it when in London
Stayed 1 night in Aug 2025

6/10 Okay

Giuseppe

Liked: Staff & service
Property is very dated. Could absolutely use an update to the 21st century
Stayed 2 nights in Sep 2025

8/10 Good

Mike

Stayed 2 nights in Sep 2025

10/10 Excellent

Lynne

Traveled with group

Bed comfort below par.

One of the king size beds was not so comfy. It seemed to have a hollow that I was sleeping in. Also, the pull out sofa bed had a very uncomfortable spring mattress. You could feel every spring with your hand. We had to use the sofa and chair cushions so that one person could sleep on it.
Stayed 2 nights in Sep 2025

6/10 Okay

Heather, Whitby

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed in town for a Celebration of Life. Was there for one night. Although it is not the hotels fault, there was a young boys hockey tournament and the sheer number of young children RUNNING up and down the halls, banging on my door! The parents took over the lobby tv area and were loud and obnoxious. The staff did shift my room. I felt terrible for the front staff, and the whole experience was very unpleasant.
Stayed 1 night in Sep 2025