Sheraton Heathrow Hotel

4.0 star property

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Serves lunch and dinner
Serves lunch and dinner
Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Breakfast and dinner served, British cuisine
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$115
$96 nightly
$115 total
Total with taxes and fees
Feb 21 - Feb 22

Explore the area

View in a map
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪7 min drive‬

Room options

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(120 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds

9.2 out of 10
Wonderful
(27 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Club Room, 1 Queen Bed

8.8 out of 10
Excellent
(14 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Club Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 Double Bed

  • 474 sq ft
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

West Drayton

Located in West Drayton (Heathrow Villages), Sheraton Heathrow Hotel is within a 15-minute drive of Windsor Castle and Windsor Racecourse. .This hotel is 7.2 mi (11.5 km) from Twickenham Stadium and 7.4 mi (12 km) from Thorpe Park.

What's nearby

  • Thorney Park - 3 min drive - 2.7 miles
  • Windsor Castle - 11 min drive - 7.0 miles
  • LEGOLAND® Windsor - 15 min drive - 11.1 miles
  • Twickenham Stadium - 24 min drive - 15.8 miles
  • Hyde Park - 55 min drive - 17.5 miles

Getting around

  • West Drayton Station - 6 min drive
  • Station A Station - 20 min walk
  • Heathrow Airport (LHR) - 4 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬6 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Costa Coffee - ‬6 min drive
  • ‪Pret A Manger - ‬7 min drive
  • ‪Wagamama - ‬7 min drive

About this property

Sheraton Heathrow Hotel

Hotel with a restaurant, in the vicinity of Windsor Castle
Sheraton Heathrow Hotel offers 426 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 426 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a television in a common area, and a ballroom.
You can enjoy a meal at Cast Iron Bar & Grill serving the guests of Sheraton Heathrow Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Cast Iron Bar & Grill - This steakhouse specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
The Lobby Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Bus station shuttle (surcharge)
  • Self parking on site (GBP 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cast Iron Bar & Grill
  • The Lobby Bar

Things to do

  • Art gallery
  • Bicycles
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.50 per person
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 11.00 (roundtrip)
  • Self parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Heathrow Hotel Sheraton
Heathrow Sheraton
Heathrow Sheraton Hotel
Hotel Sheraton Heathrow
Sheraton Heathrow
Sheraton Heathrow Hotel
Sheraton Hotel Heathrow
Sheraton Heathrow Hotel West Drayton, Greater London
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow West Drayton
Greater London
West Drayton Sheraton
Sheraton West Drayton
Sheraton Heathrow Hotel Hotel
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow Hotel Hotel West Drayton

Sheraton Heathrow Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 7 nights in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities
Friendly staff and a clean and functional room
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were professional and accommodating with making my room available early after my overnight international flight.
Stayed 7 nights in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Did not have breakfast. Was disappointed that the room service menu was limited in its choices and did not include the full menu options.
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and convenient to T5
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Damien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ian, Escondido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed they charged for the shuttle
Stayed 1 night in Oct 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. No hotel shuttle though
Stayed 1 night in Oct 2025

6/10 Okay

ross

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Avoid the bar!

Place is nice and gd location. Bar is a complete rip off!!! Happy hour is a lie, doesnt count for draft beer! Main thing is not one staff member speaks proper English!!!!!! So hard to understand!
Stayed 1 night in Oct 2025

10/10 Excellent

Rosemary

Traveled with partner
Liked: Cleanliness, amenities
It was a little cold for us.
Stayed 1 night in Oct 2025

8/10 Good

Adrian

Stayed 1 night in Sep 2025

10/10 Excellent

Jo Ann Augeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Simon

Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

8/10 Good

Stefanie

Liked: Staff & service
Adequate for overnights to/from Heathrow. Pro: Great proximity to airport. Cons: Hotel was otherwise pretty tired looking. Seams of chairs had crumbs, walls had scuff marks, and furnishings were old.
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good one night stay

Great curtains. Very good breakfast. Grill food marvellous.
Stayed 1 night in Oct 2025

6/10 Okay

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Very convenient for terminal 5, comfortable stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to Terminal 5

Beautiful hotel. Chose it to be close to Terminal5 Heathrow. Brilliant. Stepped from train and a few minutes covered walkway to Sofitel. On leaving , few minutes walk again to Departures. Easy.
Stayed 1 night in Oct 2025

10/10 Excellent

linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Shreyas

Liked: Cleanliness, staff & service, property conditions & facilities
v
Stayed 1 night in Oct 2025

10/10 Excellent

Turoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Breakfast was great.Shower head was an inconvenience as it had to be held so we can use it and not spray the wall
Stayed 1 night in Oct 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel exceeded my expectations. Very clean and staff was extremely helpful.
Stayed 1 night in Oct 2025