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Sheraton Heathrow Hotel

4.0 star property

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Photo gallery for Sheraton Heathrow Hotel

Serves lunch and dinner
Premium bedding, in-room safe, desk, laptop workspace
Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Breakfast and dinner served, British cuisine
Serves lunch and dinner

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
$124
$103 nightly
$124 total
Total with taxes and fees
Dec 19 - Dec 20

Explore the area

View in a map
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(117 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

9.2 out of 10
Wonderful
(26 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed

  • 474 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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The price is $112
Dec 14 - Dec 15
Total with taxes and fees
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About the neighborhood

West Drayton

Located in West Drayton (Heathrow Villages), Sheraton Heathrow Hotel is within a 15-minute drive of Windsor Castle and Windsor Racecourse. .This hotel is 7.2 mi (11.5 km) from Twickenham Stadium and 7.4 mi (12 km) from Thorpe Park.

What's nearby

  • Thorney Park - 3 min drive - 2.7 miles
  • Windsor Castle - 11 min drive - 7.0 miles
  • LEGOLAND® Windsor - 15 min drive - 11.1 miles
  • Hyde Park - 37 min drive - 18.0 miles
  • Tower Bridge - 58 min drive - 24.5 miles

Getting around

  • West Drayton Station - 6 min drive
  • Station A Station - 20 min walk
  • Heathrow Airport (LHR) - 4 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬6 min drive
  • ‪Wagamama - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Costa Coffee - ‬6 min drive
  • ‪Pret A Manger - ‬7 min drive

About this property

Sheraton Heathrow Hotel

Hotel with a restaurant, in the vicinity of Windsor Castle
Sheraton Heathrow Hotel offers 426 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 426 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a television in a common area, and a ballroom.
You can enjoy a meal at Cast Iron Bar & Grill serving the guests of Sheraton Heathrow Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Cast Iron Bar & Grill - This steakhouse specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
The Lobby Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Bus station shuttle (surcharge)
  • Self parking on site (GBP 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cast Iron Bar & Grill
  • The Lobby Bar

Things to do

  • Art gallery
  • Bicycles
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.50 per person
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 11.00 (roundtrip)
  • Self parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Heathrow Hotel Sheraton
Heathrow Sheraton
Heathrow Sheraton Hotel
Hotel Sheraton Heathrow
Sheraton Heathrow
Sheraton Heathrow Hotel
Sheraton Hotel Heathrow
Sheraton Heathrow Hotel West Drayton, Greater London
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow West Drayton
Greater London
West Drayton Sheraton
Sheraton West Drayton
Sheraton Heathrow Hotel Hotel
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow Hotel Hotel West Drayton

Sheraton Heathrow Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fantastic service from Jason at check in, great room and the most comfiest bed I've ever slept in
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Muhammad Zeeshan

Stayed 9 nights in Sep 2025

4/10 Poor

AM

Disliked: Staff & service
First, the check-in took over 5 minutes. When I finally received my key, I arrived at my room only to discover the key hadn’t been activated. So had to take long walk back to desk to activate. I asked for assistance from 1 desk clerk, and he simply raised a finger and kept walking. Unprofessional. He should have asked what I needed and then told me help was coming shortly. So I get into the room and want to watch some TV. But I can’t because the TV hasn’t been programmed. So I call the service desk for help. It rings. Someone picks up and then hangs up again! So no TV. Finally, the room billed as a “deluxe” is just a basic ordinary room with no special amenities unless it is the TV that hasn’t been programmed for use yet. Furnishings are dilapidated and the view from this "deluxe" room is a lovely car park and warehouse facilities. I will not stay at this hotel in the future.
Stayed 1 night in Sep 2025

10/10 Excellent

Brett

Stayed 1 night in Sep 2025

8/10 Good

ciderman65

Stayed 1 night in Sep 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

ALAN

Disliked: Staff & service, property conditions & facilities

Charged twice for one room.

At check-in they told me they couldn’t process my credit card and they asked for a 2nd credit card. Now, they have charged me on BOTH credit cards. I called the hotel but they will not respond or issue a refund. Don’t trust Sheraton Heathrow London by Marriott!
Stayed 1 night in Sep 2025

10/10 Excellent

Louise

Stayed 1 night in Sep 2025

10/10 Excellent

jayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The loveliest staff! Everyone was so helpful and kind, honestly think that it’s the best
Stayed 1 night in Sep 2025

6/10 Okay

Martin

Business traveler
Disliked: Cleanliness, staff & service
More difficult to get to than expected. Was greeted by a 10 minute wait while the receptionist typed (not on the phone or anything else) then found pubic hair on the floor of the toilet
Stayed 1 night in Sep 2025

8/10 Good

Shuyan

Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The proximity to London Heathrow terminal 5 with 24 hour check in and shuttle to the airport takes less than 5 minutes. Ideal for early morning flights.
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to cross the main road but close to the airport
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
It is next to the airport so limited shops etc around area but there is a petrol station with good options for snacks and food as well as a Mc Donald’s if you don’t fancy eating at the hotel restaurants.
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Stayed 1 night in Aug 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The staff were very friendly and helpful and the food was excellent. My evening meal was delicious and the server was very attentive, and the selection of food for breakfast was amazing.
Stayed 1 night in Aug 2025

6/10 Okay

Sandra

Liked: Staff & service
I was late getting in so didn’t use any facilities or pay attention to surroundings. However, one bedside lamp didn’t work. Carpet in bedroom could have used a vacuum cleaner and no phone charge point on the one side of the bed. Otherwise a good night.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and comfortable room.
Stayed 1 night in Aug 2025

10/10 Excellent

Trish

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would definitely stay here again!

I loved my stay at the Sheraton Heathrow!! From the warm reception to the quiet, spotless, comfortable room, to the delicious meal at the hotel restaurant, everything was perfect!!
Stayed 1 night in Aug 2025

10/10 Excellent

Pradeepan

Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Camisha

Liked: Staff & service
Stayed 1 night in Aug 2025