Putera Puteri Residence

2.0 star property

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Photo gallery for Putera Puteri Residence

Twin Room | Free WiFi
Exterior
Reception
Living area
Double Room | Bathroom | Shower, hair dryer, towels, soap

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
$96
$80 nightly
$96 total
Total with taxes and fees
Apr 19 - Apr 20

Explore the area

View in a map
190 Sussex Gardens, London, England, W2 1TU
  • Place, Hyde Park
    ‪3 min walk‬
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Paddington Central
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

Junior Suite

  • City view
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Single Room

8.4 out of 10
Very good
(6 reviews)
  • 102 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 156 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed and 1 Twin Sofa Bed

Double Room

  • 113 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

King Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 113 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

Similar properties

About the neighborhood

London

With a stay at Putera Puteri Residence, you'll be centrally located in London, just a 5-minute walk from Kensington Gardens and 5 minutes by foot from Hyde Park. .This hotel is 0.9 mi (1.5 km) from Marble Arch and 1.5 mi (2.5 km) from Oxford Street.

What's nearby

  • Hyde Park - 3 min walk - 0.2 miles
  • Kensington Gardens - 3 min walk - 0.2 miles
  • Paddington Central - 8 min walk - 0.5 miles
  • Queensway - 12 min walk - 0.7 miles
  • Marble Arch - 15 min walk - 0.8 miles

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • London City Airport (LCY) - 66 min drive

Restaurants

  • ‪The Mad Bishop & Bear, Paddington - ‬3 min walk
  • ‪Steam Bar - ‬2 min walk
  • ‪Angus Steakhouse Paddington - ‬3 min walk
  • ‪The Pride of Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬3 min walk

About this property

Putera Puteri Residence

Putera Puteri Residence offers 21 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 21 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Featured amenities include luggage storage and laundry facilities. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 35 per day)
  • Limited onsite self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Secured self parking fee: GBP 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Putera Puteri Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 50 out of 151 reviews
Rating 8 - Good. 45 out of 151 reviews
Rating 6 - Okay. 34 out of 151 reviews
Rating 4 - Poor. 15 out of 151 reviews
Rating 2 - Terrible. 7 out of 151 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Rayane

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was too dirty; the floor wasn’t even vacuumed. The shower was completely dirty, neither the glass nor the walls were cleaned, and the drains were clogged. In addition, there was noise from the other rooms and from the street; you can hear absolutely everything, from toilets flushing to people walking. Unfortunately, the hotel did not meet my expectations, but I was so tired that I simply stayed there since it was only a one-night stay.
Stayed 1 night in Jan 2026

4/10 Poor

Jacob

Stayed 5 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable bed and nice modern shower .
Stayed 1 night in Dec 2025

8/10 Good

Cayden

Stayed 1 night in Dec 2025

10/10 Excellent

Guy

Traveled with group
Liked: Cleanliness, staff & service, amenities
clean and freshly refurbished room with excellent shower, best budget hotel i have stayed at in a while
Stayed 1 night in Dec 2025

10/10 Excellent

David Huw

Stayed 2 nights in Dec 2025

6/10 Okay

Ian

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Small but modern room and bathroom conveniently located for Paddington. Terrible lack of responsiveness via the Expedia messaging app for the most basic request which went completely unanswered.
Stayed 1 night in Dec 2025

2/10 Terrible

Asbjoern

Stayed 1 night in Dec 2025

10/10 Excellent

Iqro

Stayed 1 night in Dec 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
A little hidden gem! I was apprehensive about booking and staying here, but how wrong could I have been. Usually I’ll be staying in hotels that would be 3-4 star minimum, with spas etc. Of course this place isn’t that but for the price you pay, and the cleanliness of the room I would happily recommend this place to friends and family Great location for Paddington station and also lots of pubs and restaurants within walking distance. Realise you get what you pay for, and you’ll be blown away. Had a chat with the team on my departure too and they were so lovely and helpful
Stayed 1 night in Dec 2025

4/10 Poor

Claire

Disliked: Property conditions & facilities
The bed was rock hard. No mattress protector. Only one pillow. Filthy stairs. The room was clean enough. Bags left unattended.
Stayed 1 night in Dec 2025

8/10 Good

Bede

Traveled with family
Liked: Cleanliness, staff & service
Staff were very helpful. The rooms were nice, with comfortable beds. All usefully located near Paddington Station.
Stayed 1 night in Dec 2025

10/10 Excellent

Suresh

Great platform good discounts as well
Stayed 1 night in Dec 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Room was clean . Shower nice size. Only problem was with wi-fi connection
Stayed 1 night in Dec 2025

8/10 Good

Sam

Disliked: Amenities
Location is great and staff very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Niamh

Stayed 1 night in Dec 2025

10/10 Excellent

Jaimes

Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and was nice and quiet however the bed was way too small,I nearly fell out of it and the shower door was abit fiddly.could hear squeaky floorboards all night from the next room.owner was lovely and polite.very close to Hyde park good location
Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Business traveler
Disliked: Cleanliness
> Room OK but bathroom needs mold treatment >Beware if you need to shower early-ish (e.g. 5:30am), as there is no hot water available. >Cleaning was not great overall - dust, spider webs, mold, cup was wet but stained with tea/coffee; hair in bathroom/shower >No hangers and broken hairdryer - but got these items replaced when asked >Limited reception opening times >Noisy doors/floors - you can hear everything when other guests arrive (and they do during early morning hour, as it is a central spot) >Great, central location for Tube and trains > Polite, helpful staff -
Stayed 2 nights in Nov 2025

8/10 Good

Kathryn

Liked: Property conditions & facilities
The staff were wonderful. The location is great. The room is very small but very clean and despite tiny bathroom, it has a great shower. There is a small room off the inside entrance where you can store luggage, and keep any food you buy in the small fridge
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley

Stayed 4 nights in Nov 2025

10/10 Excellent

Ashleigh, Cardiff

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, helped me carry my bag up the steps as I have a back injury. Room was just what I needed.
Stayed 2 nights in Nov 2025

6/10 Okay

Wataru

Stayed 3 nights in Nov 2025

8/10 Good

HUSSAM GHAZI

Business traveler
Liked: Cleanliness, property conditions & facilities
Yes very decent and convenient property
Stayed 1 night in Nov 2025