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Pan Pacific London

5.0 star property

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Photo gallery for Pan Pacific London

Indoor pool, sun loungers
2 bars/lounges
Suite, City View (Walbrook) | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Breakfast, lunch, dinner served; Singaporean cuisine
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$497
$414 nightly
$497 total
Total with taxes and fees
Mar 13 - Mar 14

Explore the area

View in a map
80 Houndsditch, London, England, EC3A 7AB
  • Place, Financial District
    ‪1 min walk‬
  • Place, Liverpool Street
    ‪1 min walk‬
  • Place, Tower of London
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (Bishopsgate)

Suite, 2 Bedrooms (Bishopsgate) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms (Bishopsgate)

  • City view
  • 1119 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Room, 1 King Bed

City view

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 441 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(25 reviews)
  • City view
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View

City view

Deluxe Room, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Mobility Accessible

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, Mobility Accessible

  • City view
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Pan Pacific)

Suite (Pan Pacific) | City view

Suite (Pan Pacific)

  • City view
  • 1281 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Bishopsgate)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite (Bishopsgate)

  • City view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, City View (Walbrook)

Room amenity

Suite, City View (Walbrook)

  • City view
  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Devonshire)

Designer toiletries, hair dryer, bathrobes, slippers

Suite (Devonshire)

  • City view
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive City View

  • Sleeps 2

View all photos for Deluxe

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe

  • Sleeps 2

View all photos for Premier

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier

  • Sleeps 2

View all photos for Executive

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive

  • Sleeps 2

View all photos for Executive Accessible

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Accessible

  • Sleeps 2

View all photos for Deluxe Double Double

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Double

  • Sleeps 2

View all photos for Walbrook City View Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Walbrook City View Suite

  • Sleeps 2

View all photos for Devonshire Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Devonshire Suite

  • Sleeps 2

View all photos for Deluxe City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe City View

  • Sleeps 2

View all photos for Bishopsgate Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Bishopsgate Suite

  • Sleeps 2

View all photos for Premier Double Double

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Double Double

  • Sleeps 4

View all photos for Pan Pacific Suite

Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Pan Pacific Suite

  • Sleeps 4

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Property amenity
The Westin London City
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.7 out of 5, Exceptional, 346 reviews
$349 nightly
The price is $419
Mar 13 - Mar 14
Total with taxes and fees
The Westin London City

About the neighborhood

London

A stay at Pan Pacific London places you in the heart of London, within a 5-minute drive of London Bridge and Tower of London. .This luxury hotel is 1.1 mi (1.7 km) from St. Paul's Cathedral and 1.2 mi (1.9 km) from Tower Bridge.

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Liverpool Street - 1 min walk - 0.1 miles
  • Tower of London - 11 min walk - 0.6 miles
  • London Bridge - 16 min walk - 0.9 miles
  • Tower Bridge - 17 min walk - 0.9 miles

Getting around

  • Liverpool Street Station - 3 min walk
  • Liverpool Street Underground Station - 3 min walk
  • London City Airport (LCY) - 31 min drive

Restaurants

  • ‪Hamilton Hall (Wetherspoon) - ‬4 min walk
  • ‪Polo Bar - ‬3 min walk
  • ‪Sushisamba - ‬1 min walk
  • ‪Andaz Lobby Lounge - ‬2 min walk
  • ‪Eastway Brasserie - ‬2 min walk

About this property

Pan Pacific London

Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 237 individually decorated guestrooms, featuring minibars and espresso makers. 55-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Straits Kitchen, a restaurant which specializes in Singaporean cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. English breakfasts are served on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
English breakfasts are available for a surcharge between 7:00 AM and 11:30 AM on weekends.
Straits Kitchen - This restaurant specializes in Singaporean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Ginger Lily Bar & Lounge - This bar serves light fare only. Open daily.
Straits Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 85 per day)

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:30 AM for a fee: GBP 44 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Ginger Lily Bar & Lounge
  • Straits Bar
  • Straits Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (46 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (47 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 80.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 44.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 903 out of 1002 reviews
Rating 8 - Good. 68 out of 1002 reviews
Rating 6 - Okay. 22 out of 1002 reviews
Rating 4 - Poor. 2 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

TRENTON

Liked: Cleanliness, staff & service, amenities
The room was exceptionally clean and comfortable with the setting of deco! The bed and pillows were also extremely comfortable the bathroom was excellent and the way it was laid out!
Stayed 2 nights in Dec 2025

10/10 Excellent

Martin, Bicester

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Excellent service and a fantastic hotel. I got an upgrade.
Stayed 2 nights in Dec 2025

8/10 Good

Stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like - the establishment had everything I expect from a 5 star hotel. Dislike - this was a family trip and the dining options were limited. Decided to dine at the Ginger Lily lounge and found the menu to be very limited and not suitable for young children.
Stayed 1 night in Nov 2025

10/10 Excellent

Soul

Stayed 1 night in Nov 2025

10/10 Excellent

Natalia

Stayed 1 night in Oct 2025

10/10 Excellent

timetra

Stayed 3 nights in Nov 2025

10/10 Excellent

Mr and Mrs

Stayed 1 night in Nov 2025

10/10 Excellent

Roopal

Stayed 1 night in Nov 2025

10/10 Excellent

Maria, Aurora

Stayed 5 nights in Nov 2025

10/10 Excellent

Danah

Liked: Cleanliness, staff & service, amenities
The best hotel I have ever been to!
Stayed 1 night in Nov 2025

10/10 Excellent

Avi

Stayed 2 nights in Nov 2025

2/10 Terrible

Jim

Disliked: Staff & service, amenities
It was an extremely mediocre stay and service, I paid for bed and breakfast but they charged for breakfast to the room. It was just overall crappy and underwhelming.
Stayed 1 night in Nov 2025

10/10 Excellent

Afia

Stayed 1 night in Nov 2025

10/10 Excellent

Storm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

Barbara

Stayed 5 nights in Nov 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities
Wonderful Hotel. I visit regurarly when I am in London and the service is consistenly fantastic.
Stayed 1 night in Aug 2025

10/10 Excellent

melinda

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Kobina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Can’t wait to revisit
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First class facility. Modern, clean, and very comfortable. Excellent beds, linens. Very well designed bathroom and shower. Would return to this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sophie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. Not the first time we have stayed, we love it. Staff are attentive and professional. Also very family friendly. It’s immaculate
Stayed 1 night in Oct 2025

10/10 Excellent

Parminder

Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not use
Stayed 1 night in Oct 2025

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities
My second time returning to Pan Pacific and truly has solidified myself as my favorite restaurant in London
Stayed 4 nights in Sep 2025

10/10 Excellent

Janet, Wolfville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient for Liverpool St railway station and getting around London on the Underground. The staff were very friendly and efficient.
Stayed 3 nights in Oct 2025