4/10 Poor
Ian
Business traveler
Oct 22, 2025
Disliked: Cleanliness, room comfort
Shabby, very tired and not very clean.
Good location close to tube station and local shops. You have to pick up your access/room keycard from the hotel reception across the road.
The reception was lovely so I had high expectations but unfortunately the apartment was very poor.
(1) the entrance doorway, stairs and landing were very dirty and carpets stained everywhere.
(2) There was a smell of smoke in the corridor outside my room - not the owner's fault, but they should enforce no smoking in apartment rooms
(3) The u-bend at the bottom of the toilet bowl in my bathroom was filthy
(4) The fridge door seal area was unclean
(5) A poor TV signal in my room made watching TV impossible, and wires were dangling untidily below the set
(6) The iron's water filling hole cover was missing so water spilled over my shirt when ironing
(7) The ironing board cover was dirty and put a brown stain on my clean shirt
(8) The ironing board could not be put down after I put it up as the lever was faulty
(9) The clock on the mirror in the bathroom had the wrong time and there was no way to change it.
(10) The shower thermostatic control unit was damaged such that the water temperature dial didn't stop at a safe temperature (I almost scolded myself).
It's disappointing as my first impression when checking into reception was good. After my stay the hotel said they plan a refurbishment of the carpets and rooms in the apartment block, but for the price I paid it was poor value for money, very tatty and not clean enough.
Ian
Stayed 2 nights in Oct 2025