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Holiday Inn London - Kensington High St. by IHG

4.0 star property

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Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Creator video
Bar (on property)
Property amenity
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
$117
$97 nightly
$117 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
Wrights Lane, Kensington, London, England, W8 5SP
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Kensington Palace
    ‪10 min walk‬
  • Place, Royal Albert Hall
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Premium Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room

7.4 out of 10
Good
(13 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room

7.6 out of 10
Good
(49 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible

7.8 out of 10
Good
(23 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed

7.0 out of 10
Good
(18 reviews)
  • 257 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

7.6 out of 10
Good
(266 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed

7.2 out of 10
Good
(32 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 2 Twin Beds

7.6 out of 10
Good
(21 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Twin Beds

7.4 out of 10
Good
(83 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchenette

  • Sleeps 2
  • 1 Twin Bed

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Total with taxes and fees
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About the neighborhood

London

A stay at Holiday Inn London - Kensington High St. by IHG places you in the heart of London, within a 5-minute drive of Kensington Palace and Royal Albert Hall. .This spa hotel is 0.9 mi (1.4 km) from Olympia Events and 3 mi (4.9 km) from Buckingham Palace.

What's nearby

  • Kensington High Street - 1 min walk - 0.1 miles
  • Holland Park - 6 min walk - 0.4 miles
  • Kensington Gardens - 7 min walk - 0.4 miles
  • Kensington Palace - 10 min walk - 0.6 miles
  • Royal Albert Hall - 15 min walk - 0.8 miles

Getting around

  • High Street Kensington Station - 2 min walk
  • Kensington (Olympia) Underground Station - 20 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Jacuzzi - ‬3 min walk
  • ‪Dishoom Kensington - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Knoops - ‬4 min walk
  • ‪Pret a Manger - ‬4 min walk

About this property

Holiday Inn London - Kensington High St. by IHG

Holiday Inn London - Kensington High St. by IHG offers 706 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 706 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by Boulevard Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Boulevard Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Starbucks - This coffee shop serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 45 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boulevard Restaurant
  • Lounge Bar
  • Starbucks

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to all recreational facilities is subject to a surcharge.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 804 out of 1756 reviews
Rating 8 - Good. 502 out of 1756 reviews
Rating 6 - Okay. 233 out of 1756 reviews
Rating 4 - Poor. 114 out of 1756 reviews
Rating 2 - Terrible. 103 out of 1756 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Tim

Business traveler
Disliked: Cleanliness, staff & service, amenities
General service was very poor, staff basically didn’t know what was going on and a lot of the time don’t speak English very well so very hard to understand. You ask them something and they basically don’t have a clue.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was very clean and staff were helpful and friendly. The swimming pool was lovely. A good location for the Royal Albert Hall.
Stayed 1 night in Dec 2025

10/10 Excellent

GERALDINE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
GREAT STAFF, NICE BIGGER ROOM THIS TIME! THE BEST CLEANERS, AND FOOD IN THE BAR WAS GOOD PLUS CAFE - THE BARISTAS SWEET!!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Susan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything and everyone went out of their way to make my stay just perfect thank you so much and will definitely book again next time- amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Liked: Amenities
An enjoyable overnight stay with excellent breakfast. I was allocated a disabled room which I didn’t need. I was on my own and it was disappointing not to be able to have a single room at more affordable price than the double king size bed and room.
Stayed 1 night in Dec 2025

10/10 Excellent

KEVIN, Jinja

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Haleh

Stayed 3 nights in Dec 2025

6/10 Okay

Adam

Room was ok but very loud, hear people in rooms adjacent and corridors as well as music downstairs. Bring ear plugs! Lighting in room didn’t work, bedside lamps didn’t work, reading spot lights the same. Location is fantastic.
Stayed 3 nights in Dec 2025

6/10 Okay

Victor Ivan Hernandez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hi ,I just wanted to give some quick feedback. When I checked out earlier, the staff member at the desk spoke to me in a very rude manner. I was just asking about luggage storage, it felt unnecessary and it affected my experience, especially on my last day. I wanted you to be aware of it so the hotel can avoid this with future guests.
Stayed 6 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 5 nights in Nov 2025

6/10 Okay

Imad

Stayed 4 nights in Nov 2025

2/10 Terrible

Kalliopi

Stayed 3 nights in Dec 2025

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was varied and plentiful, but it was not free as per this page.
Stayed 3 nights in Dec 2025

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed ourselves immensely.
Stayed 8 nights in Nov 2025

10/10 Excellent

JANE LESLEY, los angeles

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 5 nights in Nov 2025

8/10 Good

Sylvia

Traveled with partner
Liked: Amenities, property conditions & facilities
Th staff at this hotel are exceptional, especially in the breakfast room. The gym is amazing. Location superb. Housekeeping is sketchy at best. Too focused on getting you to check out and nowhere to be seen to get your room serviced. Sheets not changed in 8days, glasses and coffee cups never cleared and replaced - had me to wash them - room furniture never cleaned.
Stayed 8 nights in Nov 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful breakfast was delicious however the pillows were terrible and we had a queen size quilt on a king bed which wasnt ideal
Stayed 2 nights in Nov 2025

10/10 Excellent

MIKAEL, Nashua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2025

10/10 Excellent

Marianne

Stayed 1 night in Dec 2025

8/10 Good

Paul

Liked: Amenities
Clean and modern. Room was quiet. More expensive than hotel next door but better quality.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

4/10 Poor

Stewart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked breakfast with the room, but between Expedia and the holiday in this was denied or not passed on so we ended up with having to pay again. Poor, apart from that it was a nice stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Traveled with family
Staff were excellent. Some things about the room needed attention. The pool was great, although there were some tiles missing at the shallow end.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mike

Liked: Property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Just a few steps from Kensington high street tube station so easy to get around london. Beautiful and quiet area with lovely shops and cafes . The staff were all lovely and helpful . The breakfast was very good . The rooms lovely, bright and exceptionally clean . Coffee, tea and kettle in the room . My experience was excellent and I will choose to stay here again when I next come to london.
Stayed 3 nights in Nov 2025