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Hard Rock Hotel London Ontario

4.0 star property

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Photo gallery for Hard Rock Hotel London Ontario

Indoor pool, free cabanas, pool umbrellas
Serves lunch, dinner, and happy hour
Exterior
Minibar, in-room safe, desk, blackout drapes
Nightclub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$249
$210 nightly
$249 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
100 Kellogg Lane, 1, London, ON, N5W0B4
  • Place, Western Fair District
    ‪11 min walk‬
  • Place, Aeolian Hall
    ‪13 min walk‬
  • Place, Banting House
    ‪5 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room (Two Queens)

Minibar, in-room safe, desk, blackout drapes

Classic Room (Two Queens)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Two Queens)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Two Queens)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (King with Sofa Bed)

Minibar, in-room safe, desk, blackout drapes

Superior Room (King with Sofa Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Mobility Accessible (King with Sofa Bed)

Minibar, in-room safe, desk, blackout drapes

Superior Room, Mobility Accessible (King with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Mobility Accessible (Gold, King)

Minibar, in-room safe, desk, blackout drapes

Family Suite, Mobility Accessible (Gold, King)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Gold, King with bunk bed)

Minibar, in-room safe, desk, blackout drapes

Suite (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, Mobility Accessible (Gold, King with bunk bed)

Minibar, in-room safe, desk, blackout drapes

Suite, Mobility Accessible (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, Terrace (Gold, Two Queens)

Minibar, in-room safe, desk, blackout drapes

Suite, Terrace (Gold, Two Queens)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace (Gold)

Suite, 1 King Bed, Terrace (Gold) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Terrace (Gold)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Terrace (Gold)

  • Sleeps 2
  • 1 Queen Bed

Royal Double Room, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Luxury King Room, 1 Bedroom, Executive Level

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

Royal Room, 1 Bedroom, Kitchenette, Executive Level

  • 950 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

London

When you stay at Hard Rock Hotel London Ontario in London, you'll be in the historical district, within a 10-minute drive of Budweiser Gardens and University of Western Ontario. .This family-friendly hotel is 0.5 mi (0.8 km) from Western Fair District and 0.6 mi (1 km) from Aeolian Hall.

What's nearby

  • Western Fair District - 11 min walk - 0.6 miles
  • Aeolian Hall - 13 min walk - 0.7 miles
  • Silverwood Arena - 19 min walk - 1.1 miles
  • Banting House - 5 min drive - 1.2 miles
  • Carling Arenas - 7 min drive - 1.6 miles

Getting around

  • London Station - 8 min drive
  • London, ON (YXU-London Intl.) - 13 min drive

Restaurants

  • ‪London Casino and Slots - ‬9 min walk
  • ‪Wendy's - ‬16 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Nova Era Bakery & Pastry - ‬5 min walk
  • ‪Tim Hortons - ‬5 min walk

About this property

Hard Rock Hotel London Ontario

Hard Rock Hotel London Ontario offers 164 accommodations with minibars and safes. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 164 guestrooms, featuring kitchenettes. 55-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a nightclub, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Sessions, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Children aged 5 and younger eat free breakfast.
Sessions - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
GMT-5 Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
1913 - This fine-dining restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited onsite valet parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1,913
  • GMT-5 Lobby Lounge
  • Sessions

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • In-room kitchenette
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (84 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Kitchenette
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults, and CAD 10 to 20 for children
  • Uncovered valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Hard Rock Hotel London Ontario Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 441 out of 537 reviews
Rating 8 - Good. 49 out of 537 reviews
Rating 6 - Okay. 25 out of 537 reviews
Rating 4 - Poor. 9 out of 537 reviews
Rating 2 - Terrible. 13 out of 537 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Great hotel with amazing food and lots to do.
Stayed 2 nights in Nov 2025

10/10 Excellent

John-Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

harrieth

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Place is really nice. Will definitely be back
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean and Modern Rooms. Friendly service!
Stayed 1 night in Nov 2025

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and lots to do!
Stayed 2 nights in Nov 2025

10/10 Excellent

John-Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff was fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Fahema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent except wish breakfast was included
Stayed 1 night in Nov 2025

6/10 Okay

OA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms. Really loud guests in the hallways unfortunately
Stayed 1 night in Nov 2025

10/10 Excellent

christina

Stayed 1 night in Nov 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, staff amazing! Hotel was absolutely beautiful, along with the pool as well. Will definitely stay here again
Stayed 2 nights in Nov 2025

10/10 Excellent

Winnie

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful new rooms, amazing indoor outdoor pool and hot tub and multiple restaurants to choose from and activities for kids and adults alike.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and had absolutely everything we needed and more
Stayed 1 night in Nov 2025

4/10 Poor

Grant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booking was terrible. Charged in USD (I'm a Canadian in Canada booking a Canadian hotel). Customer service tried explaining to me that there are no refunds. I agreed to $361 not $520. They cancelled but did not yet refund. I get to deal with that next week. Called the front desk and asked to book. They were unhelpful. Rebooked with Expedia for more but charged accurately. On arrival I explained. She said sorry a lot. Was unable to honor their advertised price. Room booked on Expedia was not available so we got "upgraded" to a room for travellers with children. (Upgraded because it was more expensive. We don't need the room with bunk beds so we got a smaller useable space). On checkout we were asked how our stay was. Explained these issues. They said they were very sorry. Wasn't looking for any sort of apology or discount. I just wanted my room that I ordered to cost what it was advertised for. That did not happen.
Stayed 1 night in Nov 2025

6/10 Okay

MAGDALENA

Stayed 1 night in Nov 2025

10/10 Excellent

Jackie

Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean room, staff very helpful and courteous. Excellent location attached to so many fun activities. Ate dinner and breakfast at Sessions restaurant—top notch. Will definitely stay here again at my next visit to London.
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are gorgeous, the hotel is superb- very clean and the staff are all so friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff from first greeting throughout stay were fantastic. Clean comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly, upbeat and helpful upon check-in and throughout the entire stay. The lobby bar bartenders really stood out too and went out of their way to make sure we had a great time. The hotel itself is amazing - so much to see and do. Great food, drinks and activities.
Stayed 1 night in Nov 2025

10/10 Excellent

Kristen

Stayed 2 nights in Nov 2025

10/10 Excellent

Danya

Liked: Cleanliness, amenities, property conditions & facilities
Gorg and spotless
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Liked: Cleanliness
Stayed 1 night in Nov 2025