I had a double room with unsuited bathroom. The bed was comfortable, the hot water reliable, and the atmosphere was quiet and relaxed. I won't mention the joy of dragging my luggage up 6 flights of stairs 😆, but lack of a lift is to be expected at moderate-priced London hotels. Location was great, right next door to Borough tube station, and a short walk to Borough Market, the Globe Theater, and Tate Modern. Would stay again.