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Eden Plaza Kensington

Property class: 3

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Photo gallery for Eden Plaza Kensington

Front of property - evening/night
Economy Twin Room, 1 Bedroom, No Windows | Hypo-allergenic bedding available, in-room safe, desk
Exterior detail
Daily continental breakfast for a fee
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
68-69 Queen's Gate, South Kensington, London, England, SW7 5JT
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Natural History Museum
    ‪4 min walk‬
  • Place, Hyde Park
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Standard Single Room

View from room

Standard Single Room

  • 75 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Hypo-allergenic bedding available, in-room safe, desk

Standard Double Room, 1 Double Bed

  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for City Twin Room

City Twin Room | Hypo-allergenic bedding available, in-room safe, desk

City Twin Room

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Economy Single Room, 1 Twin Bed, No Windows

Economy Single Room, 1 Twin Bed, No Windows | Hypo-allergenic bedding available, in-room safe, desk

Economy Single Room, 1 Twin Bed, No Windows

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | Hypo-allergenic bedding available, in-room safe, desk

Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed
  • Free wired internet

View all photos for Quadruple Room, Multiple Beds

Quadruple Room, Multiple Beds | Hypo-allergenic bedding available, in-room safe, desk

Quadruple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free wired internet

View all photos for Small Double Room, 1 Large Single Bed

Hypo-allergenic bedding available, in-room safe, desk

Small Double Room, 1 Large Single Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for City Double Room, 1 Double Bed

City Double Room, 1 Double Bed | Hypo-allergenic bedding available, in-room safe, desk

City Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | Hypo-allergenic bedding available, in-room safe, desk

Executive Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Twin Room, 2 Twin Beds

Executive Twin Room, 2 Twin Beds | Hypo-allergenic bedding available, in-room safe, desk

Executive Twin Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Similar properties

Exterior
Millennium Hotel and Conference Centre Gloucester London
London City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 2,395 reviews
$108 nightly
The price is $130
Sep 27 - Sep 28
Total with taxes and fees
Millennium Hotel and Conference Centre Gloucester London

About the neighborhood

London

Eden Plaza Kensington is centrally located in London, a 3-minute walk from Natural History Museum and 14 minutes by foot from Hyde Park. .This hotel is 1.5 mi (2.4 km) from Olympia Events and 1.5 mi (2.4 km) from Stamford Bridge Stadium.

What's nearby

  • Cromwell Road - 1 min walk - 0.1 miles
  • Natural History Museum - 4 min walk - 0.3 miles
  • Imperial College London - 4 min walk - 0.3 miles
  • Kensington High Street - 9 min walk - 0.5 miles
  • Hyde Park - 13 min walk - 0.7 miles

Getting around

  • West Brompton Station - 3 min drive
  • Gloucester Road Underground Station - 3 min walk
  • London City Airport (LCY) - 66 min drive

Restaurants

  • ‪Fait Maison - ‬5 min walk
  • ‪Caffè Nero - ‬5 min walk
  • ‪The Stanhope Arms - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Burger King - ‬4 min walk

About this property

Eden Plaza Kensington

Eden Plaza Kensington offers 80 accommodations with safes and hair dryers. 22-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 80 guestrooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and bike parking. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
At Eden Plaza Kensington, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Eden Plaza Kensington has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (GBP 50 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 7 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

This property is closed from April 25 2023 to April 30 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Airport shuttle fee: GBP 99 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: GBP 99 (one-way), (up to 10 years old)
  • Nearby parking fee: GBP 50 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Eden Plaza

Eden Plaza Hotel

Eden Plaza Hotel London

Eden Plaza London

Hotel Eden Plaza

Eden Plaza Kensington Hotel London

Eden Plaza Kensington London, England

Eden Plaza Kensington Hotel

Eden Plaza Kensington

Eden Plaza Kensington Hotel

Eden Plaza Kensington London

Eden Plaza Kensington Hotel London

Eden Plaza Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 238 out of 890 reviews
Rating 8 - Good. 400 out of 890 reviews
Rating 6 - Okay. 164 out of 890 reviews
Rating 4 - Poor. 54 out of 890 reviews
Rating 2 - Terrible. 34 out of 890 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kadriia

not bad
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Walking distance to just about everything. Tiny room, but cozy and clean. I’d stay again.
Outside
Bed
Lobby
Lobby
Stayed 18 nights in Jun 2021
Verified review

10/10 Excellent

Nawaf

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The place is clean and the service is good, but there is no view, and there is a little noise from some of the neighboring rooms.
Stayed 3 nights in Jul 2021
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good London Hotel

As with most hotels in London the rooms are small but that's not a problem. Although small the rooms were comfortable. The staff were friendly and the hotel location was only a couple minutes walk from Gloucester Road Station with shops and pubs around. The History Museum is directly across the road if that's your thing. All in all I would recommend the hotel and consider staying here again.
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front of house staff and location is great. Would stay again.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

My Stay at Eden Plaza Kensington

From when I walked into Eden Plaza Kensington it looked beautiful, what wasn’t beautiful was the receptionist attitude! I asked a simple question “How do you get to the rooms?” As I had never stayed at this hotel before but he had such a bad attitude just pointing and said “The lift is over there, your on the fifth floor!”. Anyway to the room, it was very clean and tidy especially the bathroom and was impressed with the shower. I had a view of a tree out the window but that wasn’t important to me. The bed was very comfortable when sleeping but I’d point out that there was a lot of traffic making noise through the night so if your a soft sleeper I’d wouldn’t recommend. I slept well and the pillows too were really comfortable and not too soft. In the morning there was a lot of noise with people checking out so if your someone who wants to sleep in then again I wouldn’t recommend. I was impressed with the great value I got especially being somewhat close to Central London. All in all, a great stay! Only that receptionist attitude on Check In disappointed me!
Stayed 1 night in Jul 2021
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I liked the place because of the location but the staff is a bit rude and unhelpful. When you ask them something they answer in a really rude tone.
Stayed 2 nights in Jun 2021
Verified review

6/10 Okay

Valentin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

beware of tiny family rooms

Location of the hotel is superb. The room was really tiny, it was a triple occupancy family room and it was way too small and absolutely not fit for purpose. This made the overnight stay really uncomfortable. However the person at the reception was very friendly and helpful, with his help we were able to select al much better quadruple occupancy family room for our 2nd night.
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

john

Liked: Cleanliness, staff & service, room comfort
Very small room but clean and in a great position
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

The service was not good The tv was glitchey on every channel The shower leaked everywhere and flooded the bathroom The bath taps were very loose I cut my leg on the toilet roll holder as tmits over the top of the toilet Live socket with no wire for the kettle
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Nathan

Liked: Staff & service, property conditions & facilities, room comfort

Great location.

Efficient check in. Was upgraded to a family room. Found someone’s leftovers in the fridge and a pair of trousers in the room that weren’t ours so did doubt that level of cleanliness. Great location only a few minutes from the nearest tube station. Would definitely stay again.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Roel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

An amazing hotel stayed over 5 times now. Wonderful team and I'll be back next month.
Stayed 3 nights in Jun 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and nice
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The room I had was very small and I was thankful we were only staying the night and literally used it to sleep in and thats it. Did not use the shower facilities as I didnt feel comfortable with the level of cleanliness. The carpets were worn, the windows were not functioning and there was lots of noise. There is a charge for breakfast but we didnt use it and instead went up the road to a very upscale hotel for a similar price.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Good no frill and no bar because of COVID but clean and comfortable
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good decent budget room. Excellent value for money. Good location. Room was clean and perfectly equipped for my overnight stay
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good attitude to welcome guests.
Stayed 9 nights in Jun 2021
Verified review

2/10 Terrible

hiu tung

Disliked: Staff & service, property conditions & facilities, room comfort

worst hotel ever

staff attitude was bad, bed is super soft and uncomfortable, the view is bad
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Marcus

Liked: Room comfort
Disliked: Staff & service

Great location for tourists

An ok hotel in a good location. I've been advised the WiFi is a work in progress. If a business traveller request a higher floor as the 'first floor' is a basement with no mobile signal and a patchy WiFi, although on my last day the service was improved and the manager advises me a better service will be installed. I guess lockdown has meant business has been patchy so understand it can take a while to get things right.
Stayed 9 nights in Jun 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness
It’s Chinese government’s territory. Full of wumao, propaganda, defamation and poison gas. Fixing ventilation and air con doesn’t help because they put gas in corridor. Whole stories filled with harmful gas and no one response. Caught a man with big can hold in hand. Police not picking up call & idk what is the reception doing. Security depends on attitude, not tools.
Stayed 13 nights in May 2021
Verified review

6/10 Okay

Liam

Liked: Cleanliness, staff & service, property conditions & facilities

Room was too hot and couldn't control air con

Overall the hotel was nice. The only thing was that it didn't say in the description that it's a small double bed otherwise I would've got the twin room. Air con was controlled by the reception so we couldn't turn it on or control it from the room which was ridiculous cos it was really hot at night even though I went down to ask to turn the aircon up cos it was too hot. The morning when we was checking out the air con was turned off at 7am and we had to ring and ask them to turn it back on. It seemed ridiculous why we couldn't just control it from the room since we couldn't sleep where it was too hot in the room at night. The air con only went on for 10mins every hour.
Stayed 2 nights in Jun 2021
Verified review

6/10 Okay

Viviane

Disliked: Room comfort

Noiser than expected.

This hotel is located on the corner of a very busy road. The traffic is intense at day and night, either on a week or weekend day. The windows are not double glazed. Car noises coming from the road do disturb, especially if you are a light sleeper. The bed was comfortable and clean. The towel hangers and the shower head are too high. An additional small and mobile shower would be helpful. The water pressure is good, though. The sink is too small. The receptionists were friendly, polite and professional.
Stayed 2 nights in Jun 2021
Verified review

6/10 Okay

L

Breakfast should be available.
Stayed 4 nights in May 2021
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Excellent value hotel in a great location. Functional room with comfortable bed.
Stayed 2 nights in Jun 2021
Verified review

8/10 Good

Stephen

Liked: Staff & service, room comfort
Hotel was great for the price only thing I would suggest is getting the carpets cleaned and the shower head other than that could not fault ur bargain and only a short 5 mins stroll to Gloucester Road tube and bus stop outside
Stayed 1 night in Jun 2021