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Aurea Museum by Eurostars Hotel Company

5.0 star property

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Photo gallery for Aurea Museum by Eurostars Hotel Company

Exterior
Minibar, in-room safe, individually decorated, individually furnished
Bar (on property)
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
$163
$144 nightly
$163 total
Total with taxes and fees
Jan 30 - Jan 31

Explore the area

View in a map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
  • Place, Lisbon Cathedral
    ‪2 min walk‬
  • Place, Castle of São Jorge
    ‪7 min walk‬
  • Place, Rossio Square
    ‪12 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

9.4 out of 10
Exceptional
(72 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use

10.0 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

7.0 out of 10
Good
(4 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (with Sofa Bed)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Studio Suite (Single Use)

Minibar, in-room safe, individually decorated, individually furnished

Junior Studio Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room (with Sofa Bed for Child)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed for Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room Single Use, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use, Terrace

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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Jan 29 - Jan 30
Total with taxes and fees
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About the neighborhood

Lisbon

A stay at Aurea Museum by Eurostars Hotel Company places you in the heart of Lisbon, within a 15-minute walk of Rossio Square and Castle of São Jorge. .This luxury hotel is 0.7 mi (1.1 km) from Santa Justa Elevator and 1.1 mi (1.8 km) from Avenida da Liberdade.

What's nearby

  • Lisbon Cathedral - 2 min walk - 0.1 miles
  • Commerce Square - 7 min walk - 0.4 miles
  • Castle of São Jorge - 7 min walk - 0.4 miles
  • Rossio Square - 12 min walk - 0.6 miles
  • Santa Justa Elevator - 12 min walk - 0.6 miles

Getting around

  • Limoeiro Stop - 4 min walk
  • Santa Apolonia Station - 11 min walk
  • Humberto Delgado Airport (LIS) - 26 min drive

Restaurants

  • ‪Taylor's Port - Wine Shop & Tasting Room - ‬2 min walk
  • ‪Break Se - ‬5 min walk
  • ‪Alpendre - ‬4 min walk
  • ‪Crafty Corner - ‬2 min walk
  • ‪Menina Sardinha - ‬1 min walk

About this property

Aurea Museum by Eurostars Hotel Company

Luxury hotel with a full-service spa, near Rossio Square
Aurea Museum by Eurostars Hotel Company offers 91 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 91 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Aurea Museum by Eurostars Hotel Company has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On the bay

Full-service spa

  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 7670

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Aurea Museum by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1001 reviews
Rating 8 - Good. 163 out of 1001 reviews
Rating 6 - Okay. 30 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

SOYOUNG

Liked: Cleanliness, amenities, property conditions & facilities
The staff is nice and friendly. I really like how clean and spacious room is, I love the location as well.
Stayed 4 nights in Nov 2025

10/10 Excellent

Krzysztof

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean everywhere. Lovely polite attentive staff and very accommodating and helpfull. Fabulous spa too. We had a super stay. We can highly recommend this hotel. Thank you!
Stayed 4 nights in Oct 2025

8/10 Good

Shanee Colette

Stayed 3 nights in Oct 2025

8/10 Good

Gillian Lorraine

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and comfortable! Hotel staff was very accommodating and friendly, especially the restaurant staff at breakfast! Good location and easy to navigate to anywhere in the city.
Stayed 3 nights in Oct 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The museum inside the hotel included some really interesting and unique finds. The staff and service were amazing and our room was wonderful. The free tour of the museum was great, and the tour guide was incredibly knowledgeable and engaging. Couldn’t recommend this hotel enough.
Stayed 3 nights in Sep 2025

10/10 Excellent

Philippa, Sydenham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly and professional staff. Lovely room with terrace, large bathroom and very comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel nice rooms great staff fabulous location for the cruise port, you can walk to it
Stayed 1 night in Oct 2025

10/10 Excellent

pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, patient and helpful. Comfy room with very convenient location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fantastic. We ate breakfast at the restaurant once, it was buffet style and had lots of options. The hotel was located in a beautiful spot, and was easy to walk around. We would definitely stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Amenities
Great staff. Very clean. Fantastic location
Stayed 2 nights in Oct 2025

10/10 Excellent

Nauman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Aurea Museum Hotel. All of the staff was wonderful. Carolina went out of her way to help us and work with us. Location was great, next to a lot of restaurants in Alfama. Definitely a great place to stay.
Stayed 3 nights in Oct 2025

8/10 Good

Vincent J C

Traveled with partner
Liked: Cleanliness, staff & service
Nice hotel with a convenient location a few blocks from commerce square. Excellent bedding and decent room size. Great breakfast buffet, amazing. But Water pressure of the shower is way too weak (and technician who came twice could not make a difference) and the drain, way too slow. This is cheap. This hotel has everything to be a 5 star - including a hefty price - but it is definitely not. Room service is done on trays (even for two people ordering) and spoon/salt n pepper/napkins… missing! Food was good though.The spa needs attention: hammam not working at all during the whole week stay, dry sauna working but with water remaining on the floor (!). Massage was good but too expensive too for what it was. In essence, helpful professional staff but a decent 4 star hotel with good location that requires management closer supervision, optimization of premises and equipment and services, to be up to the price requested. I don’t mind paying when well deserved but here Too expensive for what it actually delivers.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jaspreet, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Amy

Stayed 3 nights in Oct 2025

10/10 Excellent

TANYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Aurea Museum Hotel. It is in a great location and our balcony sea view room was modern, spacious and had a great balcony. There was no shade (awning or umbrella) and given that it was south facing it was very hot throughout the day - so unfortunately we didn’t use it much. The gym was pretty well equipped- an internal room with only a couple of high windows but quite spacious for this part of the world. The hotel staff were all friendly and very helpful. I would definitely stay again and highly recommend it.
Stayed 4 nights in Oct 2025

10/10 Excellent

David, columbus

Stayed 2 nights in Oct 2025

2/10 Terrible

Taesun, Rockville

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staffs are not helping us. Just one person is handling all the guests.
Stayed 1 night in Oct 2025

8/10 Good

Richard, Carlsbad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Great location. I highly recommend it!
Stayed 2 nights in Oct 2025

8/10 Good

JENNIFER

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 4 nights in Jul 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at Aurea Museum for our honeymoon this week! The museum & tour is really good and definitely worth doing whilst you’re staying! The staff were incredibly helpful and friendly- the breakfast was also great! As for location, we think it’s perfect for a lot of old town exploring with most attractions being 15/20mins walk max! Will definitely be recommending to everyone and looking to stay again!
Stayed 5 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

10/10 Excellent

Brittney

Stayed 5 nights in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we liked this property. The one knock on it was the air conditioning did not work very well and it was a fairly stuffy in the afternoon /evening.
Stayed 3 nights in Sep 2025

4/10 Poor

Paul

Stayed 5 nights in Sep 2025

10/10 Excellent

MaryLou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Aurea Museum. The staff were very friendly and accommodating. Great location too.
Stayed 1 night in Sep 2025