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voco Laguna Hills by IHG

3.0 star property

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Exterior
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Exterior
Property amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
$121
$110 nightly
$121 total
Total with taxes and fees
Feb 8 - Feb 9

Explore the area

View in a map
25205 La Paz Rd, Laguna Hills, CA, 92653
  • Place, Burke Williams Day Spa Mission Viejo
    ‪3 min drive‬
  • Place, Saddleback Memorial Medical Center
    ‪3 min drive‬
  • Place, The Shops at Mission Viejo
    ‪3 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Living Area)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area, Powder Room)

Suite, 1 King Bed (Living Area, Powder Room) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Living Area, Powder Room)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Roll-in Shower (Communications, Mobility Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Roll-in Shower (Communications, Mobility Accessible)

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Transfer Shower (Communications, Mobility Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Transfer Shower (Communications, Mobility Accessible)

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

7.2 out of 10
Good
(12 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

1 King Suite Living Area Powder Room

  • Sleeps 3

Standard King Room

  • Sleeps 2

Standard Room With Two Double Beds

  • Sleeps 4

2 Double Communications Mobility Accessible Roll In Showerr

  • Sleeps 4

2 Double Communication Mobility Accessible Transfer Shower

  • Sleeps 4

King Suite With Living Area

  • Sleeps 3

1 King Standard Communications Mobililty Accessible

  • Sleeps 2

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About the neighborhood

Laguna Hills

Located in Laguna Hills, voco Laguna Hills by IHG is within a 15-minute drive of Mission San Juan Capistrano and Orange County Great Park. .This hotel is 11.6 mi (18.7 km) from Dana Point Harbor and 14.6 mi (23.5 km) from South Coast Plaza.

What's nearby

  • Burke Williams Day Spa Mission Viejo - 3 min drive - 2.8 miles
  • Regal Edwards Kaleidoscope - 3 min drive - 2.8 miles
  • Saddleback Memorial Medical Center - 3 min drive - 2.6 miles
  • The Shops at Mission Viejo - 3 min drive - 3.0 miles
  • Mission Hospital - Mission Viejo - 4 min drive - 3.0 miles

Getting around

  • Laguna Niguel Station - 10 min drive
  • John Wayne Airport (SNA) - 25 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Wienerschnitzel - ‬6 min walk
  • ‪Starbucks - ‬11 min walk

About this property

voco Laguna Hills by IHG

Hotel with a rooftop terrace, in the vicinity of Mission San Juan Capistrano
Voco Laguna Hills by IHG offers 148 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers.

This Laguna Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 148 guestrooms featuring refrigerators and plasma televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes.
Enjoy recreational amenities such as an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Hills Café, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Laguna Hills? This hotel has 11000 square feet (1022 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Hills Café - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Hills Café

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel
voco Laguna Hills Hotel
voco The Hills Hotel by IHG
voco Laguna Hills Laguna Hills
voco Laguna Hills an IHG hotel
voco The Hills Hotel an IHG Hotel

voco Laguna Hills by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 461 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 86 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tamara

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice place but it is right off of I5 so there is a lot of road noise during the night.
Stayed 2 nights in Oct 2025

6/10 Okay

Clinton

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

binging

Stayed 1 night in Oct 2025

6/10 Okay

Melisa

Traveled with group
Liked: Staff & service, room comfort
There were ants in the bathroom. The water was shut off in the middle of showers and getting ready. Disappointed for the money spent. This trip was for my 50th Bday vacation.
Stayed 3 nights in Oct 2025

10/10 Excellent

Courtney

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Cassandra

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel was nice, but it is very run down
Stayed 2 nights in Sep 2025

6/10 Okay

Ehren

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This Voco hotel sits adjacent to the freeway, so access is good but if you’re facing the freeway it can get a little noisy. Decor has been thoughtfully updated, but the maintenance of the property leaves something to be desired. Peeling wallpaper, trim boards falling off the sink cabinetry and doors, missing cover plates over electrical wires, open holes in ceiling drywall, and multiple large and flammable items in emergency stairwells (last three are code violations) all contribute to a sense that no one cares. The front desk staff were also mixed. Some generally polite and others seems to be faking interest and politeness and actually seemed pissed that we had booked through Expedia. We will look for a different hotel next time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze. The staff was very friendly and welcoming. Rooms are nice and clean. The bed was amazing. Had a great night sleep. Would highly recommend and will make this my go to hotel when im in town. Pleased customer here
Stayed 1 night in Oct 2025

10/10 Excellent

ATHARVA

Clean room
Stayed 3 nights in Sep 2025

2/10 Terrible

Daryl

Stayed 1 night in Oct 2025

8/10 Good

Addie

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

tiffany

Liked: Cleanliness
2nd time staying here. We will book again
Stayed 4 nights in Sep 2025

10/10 Excellent

Marla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and kind staff.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk was very accommodating. Nice room
Stayed 1 night in Sep 2025

10/10 Excellent

Amy, Murrieta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not bad, water pressure was low, but it was reasonably priced & it was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

chris

Stayed 1 night in Sep 2025

6/10 Okay

LeAnn

Liked: Cleanliness, property conditions & facilities

Nice but not comfortable

Nice room and hotel. Very uncomfortable bed. Bedding nice but the bed was so hard it was painful. The restaurants were not delicious! The coffee was Folgers and the nachos were blah. It was nice that they did service our room during our tow night stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jared

Stayed 2 nights in Sep 2025

10/10 Excellent

Shafa

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Amr

Stayed 1 night in Sep 2025

10/10 Excellent

Chelzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Casandra

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Go somewhere else1

This was not a leisure trip for me, it was business related. So I was hoping to at least get some decent rest and shut eye, since it was Tuesday/Wednesday. But… Let’s start out with the extra fee they charge for an early check-in. I had absolutely no choice but to drop my stuff off before heading into my meetings. I get that it’s the policy, but I’ve never been charged to enter a room early if it was already ready for me. The definition of that is grifting. I have been to many cities, and Vegas hotels many times, but have never ONCE been charged to enter a room early. The rooms are run down, pigs with lipstick on them. The sheets were dirty - blood on the fitted sheet? Disgusting. Ripped that off immediately and just laid on the regular sheet. The AC was SO loud, I could barely hear my thoughts form. I had to keep it on all night since I was in an adjoined room set up - the neighbors thought it was TIME TO PARTAYYYY and laugh and scream all night. So the AC it was to drown their noisiness down. Who pregames in Laguna Hills hotels? Lol.. They give you tap water in a glass bottle, call it eco friendly. The coffee maker didn’t work. The bathroom had flickering lights, I suppose Halloween is around the corner, so it’s ambiance. The bathroom fan did not work. Water pressure and heat in the shower was decent though. THE wifi… Every 5 minutes it would cut out and freeze. This was the worst! Their WiFi is awful, better bring a hotspot or a laptop/tablet if you want to survive.
Stayed 2 nights in Sep 2025

10/10 Excellent

Socorro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff
Stayed 2 nights in Sep 2025