The location isn’t great — it’s pretty far from everything and on the outskirts of the city. The staff, however, was excellent and very accommodating. The main reason for the poor rating is that our AC/heater unit started smoking and nearly caught fire. Fortunately, my wife was awake and we were able to turn it off in time, but the entire floor filled with the smell of smoke. The staff quickly moved us to another room on a different floor and offered free breakfast, which we appreciated, but by then we were too shaken to sleep or turn the heat back on.