cheaptickets Verified Review
"Apparently we were not good enough to stay at this hotel as we were told that not of of the cards we had were accepted at the hotel, we offered to pay by check and even cash but were told that they wouldn't accept that payment either. We had already paid for the room but because our cards were not good enough were were refused check in. We then had to have a refund approved which took about 5days. Only one of the cards we tried to provide to the hotel for the deposit (which is not stated in the info for the hotel when booking, and I have paid for using one of the denied cards on a previous stay.)was a "prepaid" card the others were from various online and traditional banks. It really shouldn't make a difference but just wanted to point that out. I am not sure if it was a matter of discrimination and profiling based on racism, sexism, homophobia or just that we looked tired and a bit scruffy from the extremely long day of emotional and traumatic events we had just endured or if they simply just really don't take any card unless you offer other services. We were able to stay at another hotel and it was a much more clean and friendly place in my opinion. I have never been so disgusted and disappointed in the treatment we were shown by the employees of the Best Western Plus on airport way in Portland, Oregon near PDX. The "manager" refused to even give his name,so that we could give information to the cheap tickets employee on the phone. Not expecting much of a response from them"
A verified traveler stayed at Best Western Plus Portland Airport Hotel & Suites