Extended Stay America Suites Knoxville West Hills

2.5 star property

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Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi
Exterior
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $82
$69 nightly
$82 total
Total with taxes and fees
Jun 7 - Jun 8

Explore the area

View in a map
1700 Winston Rd, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪3 min walk‬
  • Place, Regal Downtown West
    ‪9 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

About the neighborhood

Knoxville

With a stay at Extended Stay America Suites Knoxville West Hills in Knoxville (Bearden), you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.8 mi (9.3 km) from Tennessee River and 7 mi (11.3 km) from Turkey Creek Shopping Center.

What's nearby

  • West Town Mall - 3 min walk - 0.2 miles
  • Regal Downtown West - 9 min walk - 0.5 miles
  • West Hills Tennis Center - 9 min walk - 0.5 miles
  • Regal Cinebarre West Town Mall - 14 min walk - 0.8 miles
  • University of Tennessee - 9 min drive - 10.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 24 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪King Gyro - ‬10 min walk
  • ‪Jim 'N Nick's Bar-B-Q - ‬10 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪LongHorn Steakhouse - ‬8 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Extended Stay America Suites Knoxville West Hills offers 72 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 72 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1990
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Hills Hotel Knoxville West

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Extended Stay America Suites Knoxville West Hills Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 207 out of 627 reviews
Rating 8 - Good. 131 out of 627 reviews
Rating 6 - Okay. 105 out of 627 reviews
Rating 4 - Poor. 91 out of 627 reviews
Rating 2 - Terrible. 93 out of 627 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, convenient to I40, friendly and helpful staff, your own little kitchen for people staying longer. The breakfast offering was just coffee and a granola bar, but we found a nearby place called Scrambled Jake’s that was very good before getting back on the road.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
the staff is great!!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Amenities
The place is decent and for the price is a good value if you just require a place to sleep. It is much better than the ones right off 75.
Stayed 1 night in Dec 2025
Verified

8/10 Good

angela

Liked: Cleanliness
Enjoyed!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Barbie

Liked: Cleanliness
Location was good - check in was very seamless. Room was nice & very clean
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Amenities
The staff were fine however I had to go to two or three different rooms to find a room that did not smell like smoke. There’s no smoking signs throughout the facility, but nobody abide by them.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Bert

Liked: Staff & service
Disliked: Amenities
Front desk ladies were helpful and nice. Room hasn’t been updated like the description says. If you’d like dishes/cookware you have to call front desk to get them. There was nothing in the room. LED light in kitchen had no cover.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Donny

Disliked: Cleanliness, amenities
Whole place smells. Door security latch locks after you leave the room and front desk person has tool that she used to unlock so apparently that happens a lot instead of just repairing!!! The heater was not plugged in and there were kinky lil hairs on a washcloth.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Shailesh

Overpaid.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Bert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Prepackaged food.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and cozy. It has a small kitchen. We didn't use it, but it's excellent.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shawnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was convenient to everything.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great supportive staff, centrally located, clean and quiet
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Bradley

Liked: Cleanliness, amenities
Could hear a lot of people fighting on friday night, some intoxicated other people around, messed with sleep. Room is moderate to low quality, but not too bad considering the price.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sabrina

Great place
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Joe

Liked: Amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay there.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Shaun

Liked: Staff & service, property conditions & facilities

OK. Hotel

Pretty decent hotel for the price
Stayed 1 night in May 2024
Verified

6/10 Okay

Tammy

Liked: Staff & service, room comfort
Disliked: Cleanliness

Great people, great bed, room not the best

The people were amazing, the bed great! The towels were soft and clean. The room was half way below the ground and there was mold in a lot of places. The door electronic worked but the handle did not work…but the other people there on the floor were great and friendly. I felt safe there with the nice people.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tom

Liked: Staff & service
Disliked: Property conditions & facilities
Not a nice hotel or room
Stayed 1 night in Sep 2025
Verified

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
We had to switch rooms for a stain on the bed sheet and the tv didnt work. But over all very nice stay. Staff was very nice. Definitely will stay again.
Stayed 1 night in May 2025
Verified

4/10 Poor

Thomas

Disliked: Amenities, property conditions & facilities
Fights in the corridors, smells like pee and cleaning solution. Mattresses are rough.
Stayed 1 night in Oct 2025