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Extended Stay America Suites Knoxville West Hills

Property class: 2.5

Choose dates to view prices

Photo gallery for Extended Stay America Suites Knoxville West Hills

A hotel room with a bed, a chair, a dresser, and a nightstand.
A hotel room with a desk, two chairs, a television, a lamp, a sofa, and a refrigerator.
A hotel with a stone facade, a lobby entrance, and a parking area.
A kitchen with a refrigerator, microwave, stove, and sink.
A coffee station with a coffee machine, a mirror, and a counter with snacks.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $98
$83 nightly
$98 total
Total with taxes and fees
Nov 11 - Nov 12

Explore the area

View in a map
1700 Winston Rd, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪3 min walk‬
  • Place, Regal Downtown West
    ‪9 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a nightstand, a lamp, and a mirror.

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk, a phone, and a window with curtains.

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Knoxville

With a stay at Extended Stay America Suites Knoxville West Hills in Knoxville (Bearden), you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 8.1 mi (13 km) from Neyland Stadium and 7 mi (11.3 km) from Turkey Creek Shopping Center.

What's nearby

  • West Town Mall - 3 min walk - 0.2 miles
  • Regal Downtown West - 9 min walk - 0.5 miles
  • Regal Cinebarre West Town Mall - 14 min walk - 0.8 miles
  • West Hills Tennis Center - 15 min walk - 0.8 miles
  • University of Tennessee - 9 min drive - 10.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 24 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪King Gyro - ‬10 min walk
  • ‪Loco Burro - ‬16 min walk
  • ‪Chicken Salad Chick - ‬3 min walk
  • ‪Jim 'N Nick's Bar-B-Q - ‬10 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Extended Stay America Suites Knoxville West Hills offers 72 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 72 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1990
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Extended Stay America Suites Knoxville West Hills Reviews

Reviews

6.8
Rating 10 - Excellent. 210 out of 654 reviews
Rating 8 - Good. 132 out of 654 reviews
Rating 6 - Okay. 109 out of 654 reviews
Rating 4 - Poor. 98 out of 654 reviews
Rating 2 - Terrible. 105 out of 654 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Good place!
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The room was smelling very bad, the staff was very nice. The location is good. I got there 3 hours earlier and they charged me over 60$
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Tired facility, needs maintenance, staff is helpful, good location.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Continental breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+ GRAB N GO BREAKFAST
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
So the fold out bed was broken, there was no trash can, except for in the bathroom
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful DO NOT GO HERE I went somewhere else after I got my room I don't usually do reviews but this place sucks
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Nice location but the building was not very clean and there is no elevator which makes it difficult for older people.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was a little run down with outdated amenities
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tub don’t look clean, lots of black stains. Bathroom door handle hanging loose. Bathroom fan makes a lot of noise and locks up and whines. Property was noisy with noise all night until I rolled out at 4:30am because I couldn’t sleep.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was what we were expecting for the price which was perfect! The only disappointment was when I came down for breakfast they only had 3 small muffins left and some oatmeal. There was also a line behind me. It was a very basic grab and go breakfast on one small table with coffee, tea, hot chocolate, etc. I’m assuming more muffins would have been brought if requested, but I just wanted to note my experience for anyone who seeks out breakfast options with their hotels.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Location was good - check in was very seamless. Room was nice & very clean
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, convenient to I40, friendly and helpful staff, your own little kitchen for people staying longer. The breakfast offering was just coffee and a granola bar, but we found a nearby place called Scrambled Jake’s that was very good before getting back on the road.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
the staff is great!!
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad Spot
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
The place is decent and for the price is a good value if you just require a place to sleep. It is much better than the ones right off 75.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy at 3 a.m. Someone was kicking the wall and making loud noise in the hallway. It disturbed my sleep. Disappointing experience.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Enjoyed!
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel smelled badly. There was trash left in the interior hallway overnight and remained the next morning. Stairs in lobby are so shallow that a small woman’s foot does not fit on the step and you have to carry your luggage up and down the steps. Would not eat the carry out meal prepared on the property if you paid me. The doors close so loudly you hear them all evening and into the night. Please do yourself a favor and don’t stay here. When checking out, the desk help was lounging on a couch and I guess my need to check out disturbed him.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Great place
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Room looked clean but really wasn't when looking close. Bedding smelled terrible. No hair dryer. Towels were so small needed 2 to dry off. Breakfast terrible.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
It says breakfast but it’s just granola bars and coffee. The rooms aren’t updated at all. We paid for a queen bed and pull out saga but when we arrived the pull out sofa was broken so they gave me a roll away bed and still charged full price. It was supposed to be smoke free but smelled of cigarettes and marijuana. The location is its best feature. I wouldn’t book again though.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel had a lingering smell of weed and the rooms smelt old and musky. We were in a room at the end of the hall by the exit door and people were going in and out all night until 4 am and you can hear the door slamming. The bed was hard and the pillows are very flat so I didn’t get a good sleep. There was also an outdoor spotlight by our window and it looked like the sun was peeking through all night. Its just a very outdated and uncomfy stay all together.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay there.
Stayed 1 night in Mar 2024