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Best Western Knoxville Suites - Downtown

2.5 star property

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Lobby
Indoor pool
Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $111
$94 nightly
$111 total
Total with taxes and fees
Jul 9 - Jul 10

Explore the area

View in a map
5317 Pratt Rd, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, Knoxville Convention Center
    ‪7 min drive‬
  • Place, University of Tennessee
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Suite-1 King Bed, Non-smoking, Sofabed, Work Desk, Microwave And Refrigerator, Wi-fi, Full Breakfast

A hotel room with a sofa, a small table, a bed with a blanket, a TV, a desk, and a mirror.

Suite-1 King Bed, Non-smoking, Sofabed, Work Desk, Microwave And Refrigerator, Wi-fi, Full Breakfast

  • Sleeps 3
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

7.0 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

Similar properties

Lobby
Best Western Plus Strawberry Inn & Suites
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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very Good, 1,010 reviews
$72 nightly
The price is $85
Jul 13 - Jul 14
Total with taxes and fees
Best Western Plus Strawberry Inn & Suites

About the neighborhood

Knoxville

Located in Knoxville (Inskip), Best Western Knoxville Suites - Downtown is within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.4 mi (8.7 km) from Market Square and 5.7 mi (9.2 km) from Neyland Stadium.

What's nearby

  • Knoxville Expo Center - 4 min drive - 1.7 miles
  • Knoxville Convention Center - 7 min drive - 5.6 miles
  • University of Tennessee - 7 min drive - 5.8 miles
  • Neyland Stadium - 8 min drive - 6.4 miles
  • Thompson–Boling Arena - 8 min drive - 6.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬19 min walk
  • ‪Wendy's - ‬14 min walk

About this property

Best Western Knoxville Suites - Downtown

Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Best Western Knoxville Suites - Downtown. A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1004 reviews
Rating 8 - Good. 276 out of 1004 reviews
Rating 6 - Okay. 155 out of 1004 reviews
Rating 4 - Poor. 92 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so clean so comfortable
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premises, room and amenities were all top notch. The staff was extremely helpful with finding local hidden gems. Overall, this was the perfect ending stay to our vacation! Highly approve and recommend
Stayed 1 night in Apr 2026
Verified

8/10 Good

Abel

Liked: Staff & service, amenities, property conditions & facilities
The staff was so kind
Stayed 1 night in Apr 2026
Verified

6/10 Okay

William

Liked: Staff & service
Disliked: Amenities
Good for a quick stay. Not worth the $250+ we had to pay on a demand weekend but at a better rate would be a good choice..
Stayed 1 night in Mar 2026
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but clean.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Nice staff. Good breakfast nice room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
Our room was very clean and breakfast was good. The front staff was pleasant and efficient.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Staff was courteous. Room was clean and comfortable.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Rhonda

Liked: Staff & service
Propert needs updating. Beds comfortable and bathrooms clean.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kari

Liked: Cleanliness, staff & service
Disliked: Amenities
This property was very clean. However our room had some broken items. Good for a couple days stay. The beds were super comfortable.Pool area was nice but pool was freezing and they didn’t stock new towels.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great stop for a one night stay. My only suggestion is the hotel invest in larger shampoo, containers, and add lotion to the room. Other than that, it was a great day.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing but the pool was freezing cold
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Sonya

Disliked: Cleanliness, amenities
Run down hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in process even after midnight.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Steve

It’s a older hotel, lower your expectations
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Josie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room smelled like wet dog. The beds were very squeaky and the breakfast had good choices, but was not good. We had to leave to go get breakfast somewhere else.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Donna

Liked: Staff & service
Staff was very nice. Unfortunately we did have several small issues in the room. Broken microwave, cracked mirror, and leaking tolet.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Hotel was clean and staff accommodating. Pool was very cold.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jess

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and room, great place to stay if you are in town for a Vols Game.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Barbie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty couch and very old inside.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and nothing was broken. Very cute room, comfy beds, pillows kinda sucked. Elevator was a bit slow and creaky. Hot tub was hot, jets not working but we did not care. Overall would definitely recommend and stay there again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very quiet and private hotel, very enjoyable!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, quickest check-in on my cross country road trip.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Gracie

Liked: Staff & service
Mediocre. Room had an odd icky smell. Breakfast was mediocre.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Julia

I had to wait almost 15 minutes to check in. No one was at the front desk.
Stayed 1 night in Mar 2026