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Best Western Knoxville Suites - Downtown

2.5 star property

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Lobby
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Indoor pool
Lobby
Free daily full breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
$107
$91 nightly
$107 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
5317 Pratt Rd, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, Knoxville Convention Center
    ‪6 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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The price is $110
Jan 29 - Jan 30
Total with taxes and fees
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About the neighborhood

Knoxville

Located in Knoxville (Inskip), Best Western Knoxville Suites - Downtown is within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.7 mi (9.2 km) from Neyland Stadium and 6.1 mi (9.9 km) from Thompson–Boling Arena.

What's nearby

  • Knoxville Expo Center - 4 min drive - 1.5 miles
  • Knoxville Convention Center - 6 min drive - 5.9 miles
  • University of Tennessee - 6 min drive - 6.1 miles
  • Neyland Stadium - 7 min drive - 6.8 miles
  • Thompson–Boling Arena - 8 min drive - 6.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬19 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Knoxville Suites - Downtown

Hotel in Knoxville with free breakfast and a fitness center
Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Best Western Knoxville Suites - Downtown. A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 96 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, quickest check-in on my cross country road trip.
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Traveled with family
Hotel was somewhat dingy and dated in decor.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to UT game and very convenient.
Stayed 2 nights in Oct 2025

6/10 Okay

Charles

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Our room smelled terrible and both beds creeked loudly every time you moved. We could also hear our neighbors.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Remy

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

6/10 Okay

Casey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room had a very strong musky odor. Breakfast selection was average. Plenty of parking. Friendly staff. Not the best area of town, but an OK spot to stop and get rest before hitting the road again.
Stayed 1 night in Oct 2025

10/10 Excellent

Karla

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my short stay, front desk associates were extremely helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

2/10 Terrible

Justin

Liked: Staff & service
Disliked: Cleanliness
First room smelled like smoke very bad. Second smelled like pee but we were too tired to ask for a third. Not well lit parking in back and some folks were hanging around the church around 1am when we parked - I’m sure fine but felt a tad sketchy. During daytime seemed fine. Would recommend elsewhere.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very quiet and private hotel, very enjoyable!!
Stayed 1 night in Sep 2025

2/10 Terrible

Olivia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it seemed like a good value during parents weekend ($300 p/n). The hotel was dirty and smelled like pesticide. The sleeping room was dark and dingy and the AC sounded like an airplane ready for takeoff. The bathroom had mildew and water pressure wasn’t great. We reserved for 2 nights but ended up cancelling the second night and moving to a Courtyard by Marriott. It was $30 more per night and 1000% nicer.
Stayed 2 nights in Sep 2025

2/10 Terrible

Jaime

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not pet friendly.

I booked the pet friendly room. When I got there, it smelled like cat urine. I I. Wristlet tried to cancel my reservation but since I had already checked in, it could not be cancelled. I immediately checked out and stayed next door. Still no refund despite clerk promise.
Stayed 1 night in Aug 2025

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Dated but very clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Laurie

Stayed 1 night in Sep 2025

4/10 Poor

Jason, Clinton Township

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a very weird smell to it. Smelled musty and like dogs.
Stayed 1 night in Sep 2025

10/10 Excellent

m travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & helpful staff. Very clean & comfortable. Great value.
Stayed 1 night in Aug 2025

2/10 Terrible

Maria

Disliked: Amenities
I did not feel safe
Stayed 3 nights in Aug 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swing of opinions

BWs are hit or miss sometimes. I have stayed at some great and some not so great. This Downtown Knoxville location is not downtown imo, it is close, but you are not walking to your meeting. The bed and bedding was very comfortable, the light shades worked great and I slept very well. The room was quiet even though the hotel was full. I was a bit concerned about parking, I arrived at 1AM, long drive from the midwest, and found parking. I had no issues during my stay. Staff was friendly and helpful. I stayed 3 nights. I found the room a decent size, decor a bit dated but the place was clean and fully functional. The breakfast was basic, waffle and cereal. I do feel an easy improvement would include hard boiled egg, maybe I missed them. Not much for gluten free options, but it was enough for me, I was not on vacation.
Stayed 2 nights in Aug 2025

8/10 Good

Barb

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast was fine, and the server was terrific. The bed was comfortable. The room smelled of mildew, probably because the air filter needed changing. Our room key needed to be changed out three times in our five day stay because it wouldn't work.
Stayed 5 nights in Aug 2025

10/10 Excellent

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about my stay
Stayed 2 nights in Aug 2025

6/10 Okay

daphne

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025