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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Restaurant
Exterior
Exterior
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$122
$104 nightly
$122 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Studio Suite, 1 King Bed, Kitchen | Room amenity

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,265 reviews
$82 nightly
The price is $97
Jan 25 - Jan 26
Total with taxes and fees
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About the neighborhood

Township of Woolwich

With a stay at Staybridge Suites Waterloo - St. Jacobs Area by IHG in Township of Woolwich, you'll be next to a golf course, a 3-minute walk from St Jacobs Farmers Market and a 4-minute drive from University of Waterloo. .This golf hotel is 0.1 mi (0.1 km) from St. Jacobs Outlets and 0.1 mi (0.2 km) from St. Jacobs Market District Visitor Information Centre.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 miles
  • St. Jacobs Outlets - 2 min walk - 0.1 miles
  • St. Jacobs Country Playhouse - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 3 min walk - 0.2 miles
  • Conestoga Mall - 3 min drive - 2.5 miles

Getting around

  • Kitchener Station - 13 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪The Fritter Co - ‬4 min walk
  • ‪Ray Woodey's Craft Chippery - ‬3 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Perogie Palace - ‬4 min walk
  • ‪State & Main Kitchen & Bar - ‬20 min walk

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping mall
  • Splash pad

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 66 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 787 reviews
Rating 8 - Good. 191 out of 787 reviews
Rating 6 - Okay. 52 out of 787 reviews
Rating 4 - Poor. 23 out of 787 reviews
Rating 2 - Terrible. 29 out of 787 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob

Liked: Cleanliness
Clean, fresh and spacious.
Stayed 1 night in Oct 2025

6/10 Okay

Bethany

Business traveler
Liked: Staff & service
Hotel room was old and tired, dishes and cutlery were dirty and put away, toilet handle was almost broken off… dishwasher was sitting crooked in the cabinet… definitely not the nicest place I’ve stayed.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with some minor issues

Overall,.a good comfortable hotel. But there were some small.issues. At the reception, the credit card reader didn't work, the shower switch in the room was loose, the TV remote was not working..But the breakfast was decent and the service staff very polite.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast had a good variety. Just didn't like how it shared a room with the hotel next door.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was really not in a position to enjoy anything this trip. I fell ill with food poisoning (not from the hotel) so could not give an honest review.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Will definitely be back
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant - welcome reception, accommodation, services and breakfast, all excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay if you’re going to St Jacob’s. The market is across the street. Loved the separate bedroom! Great staff & very clean!
Stayed 1 night in Sep 2025

10/10 Excellent

Manny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Swimming pool was too cold to use!
Stayed 2 nights in Sep 2025

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Made an error with the booking and immediately called to correct the dates. Basically was told too bad, take it up with Expedia who said take it up with the hotel. Money is the only driver. Forget Albany form of customer service from either party.
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Alyxe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all was a nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

Hans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to St Jacob’s area
Stayed 1 night in Sep 2025

10/10 Excellent

Art

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Kaitlin

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Specifically chose this hotel because I enjoy having a kitchen when I’m travelling for work for an extended period of time. I found all the kitchen utensils and appliances to be quite used and appeared unclean. The staff was very helpful and providing a new coffee pot when I requested as the original one had a significant amount of rust inside the pot. Great location and friendly staff, just needs a little updating
Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

PAUL, Montreal North

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we walked in the Staybridge Hitel we were met by a young man with a welcoming smile, he was professional and courteous, which for us is the beginning of a great stay! The breakfast buffet had lots to choose from, the scrambled eggs were fluffy and delicious, the bacon and the breakfast sausages was cooked to perfection. We will definitely return to this Staybridge for all our future annual visits to Waterloo!
Stayed 2 nights in Sep 2025

8/10 Good

Vivian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the room!

The room was huge and lovely. There was a kitchenette and living room with a separate bedroom. The fellow who checked us gave me the impression that we were disturbing him. He was far from welcoming and warm for a front desk clerk. The breakfast was adequate for this type of establishment. We were there for 4 nights, a change of breakfast items during this time would have been nice. On our first morning a whole tray of glassware was barely clean and as was much cutlery. Staff didn't seem phased by this. I subsequently used paper glasses in order to ensure cleanliness
Stayed 4 nights in Sep 2025

8/10 Good

wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was great. Very clean, modern suite. Excellent location. St. Jacobs Market, St. Jacobs Theater, Restaurant, and Stockyards Craft Brew all within a very short walk. Great for spot for visit.
Stayed 2 nights in Sep 2025

10/10 Excellent

barb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Sabrina

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Short staffed, we could not use the pool it was so cloudy and there was so much clorein it was burning iur eyes. We had no towels in our room
Stayed 2 nights in Aug 2025