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Waterloo Suites Hotel, Trademark Collection by Wyndham

Property class: 2.5

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Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Lobby
A hotel lobby with a reception desk, a pantry, a seating area with a sofa and coffee table, and a decorative wall.
Exterior
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $112
$96 nightly
$112 total
Total with taxes and fees
Sep 13 - Sep 14

Explore the area

View in a map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪5 min walk‬
  • Place, City of Waterloo Museum
    ‪6 min walk‬
  • Place, St Jacobs Farmers Market
    ‪4 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, a sofa, and a window with curtains.

Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(44 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a television, a sofa, and a desk with a lamp.

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Jetted tub

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a kitchenette, a bed, a desk with a lamp, and a TV.

Business Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

A hotel room with a large bed, a nightstand, a lamp, a wall clock, and a window with curtains.

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a sofa, armchair, desk, chair, dresser, television, and a bed.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 1 King Bed, 1-Bedroom, Apartment Suite, Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

1 King Bed, 1-Bedroom, Apartment Suite, Non-Smoking

  • 129 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

2 Queen Beds, Non-Smoking

  • 129 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds, Deluxe Room, Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

2 Queen Beds, Deluxe Room, Non-Smoking

  • 129 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services
4.1 out of 5, Very Good, 1,756 reviews
$60 nightly
The price is $71
Sep 27 - Sep 28
Total with taxes and fees
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About the neighborhood

Waterloo

When you stay at Waterloo Suites Hotel, Trademark Collection by Wyndham in Waterloo, you'll be in the business district, within a 5-minute drive of University of Waterloo and St Jacobs Farmers Market. .This hotel is 13.7 mi (22 km) from Elora Gorge Conservation Area and 0.3 mi (0.5 km) from Conestoga Mall.

What's nearby

  • Conestoga Mall - 5 min walk - 0.3 miles
  • City of Waterloo Museum - 6 min walk - 0.4 miles
  • St Jacobs Farmers Market - 4 min drive - 2.5 miles
  • University of Waterloo - 5 min drive - 2.3 miles
  • Wilfrid Laurier University - 7 min drive - 2.0 miles

Getting around

  • Kitchener Station - 8 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪East Side Mario's - ‬20 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Dairy Queen - ‬11 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Waterloo Suites Hotel, Trademark Collection by Wyndham offers 104 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Waterloo? This hotel has 398 square feet (37 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.
Onsite venue - This restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 404 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , comfortable bed and nice breakfast and helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,friendly staff,great location
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and helpful friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and great location Friday breakfast was better than Saturday but still decent
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Nigilan

Okay place..
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy. Included breakfast was a plus. Convenient location. Very nice staff, accommodating. I would definitely stay again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place on the inside clean modern great rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean staff was friendly Breakfast was excellent.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Huijing

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room, breakfast was reasonably good. The manager was quite nice to offer my toddler some biscuits, quite friendly staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Cody

Liked: Staff & service, property conditions & facilities
Friendly staff, clean room ( minus the shower )
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rachelle

Liked: Staff & service, amenities, property conditions & facilities
Room is very clean, staff are very friendly and professional. Would definitely come back when in town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had gluten free bread for toast, appreciated, as not all hotels do. Lots of to go containers for those who wanted.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jordis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was very clean and quiet. The hotel is very close to the conestoga transit hub making travel in the region very convenient.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service
The room was very beautiful and clean Staff was very nice
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable/ clean. Room had good air flow and temperature was comfortable. Bathroom set up was nice - sink outside the toilet/shower. My room had a kitchenette (without dishes) which was nice.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Murray

Liked: Cleanliness, amenities, property conditions & facilities
Very good room and courteous staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kartikaya

Liked: Cleanliness, staff & service, amenities
Room was clean, breakfast was pretty good, staff was friendly and courteous.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, good location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Chantale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jettub wasn’t working in the first room we got but the staff was quick to respond & switched us into a different room without any issues. Staff was nice & friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
We were so impressed with the entire experience. Our room was lovely, the bed was very comfortable and breakfast was great.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find in Waterloo, near the mall which was handy, rooms were well kept, customer service was great so friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities
Stayed there twice. Super convenient for us. Clean basic rooms. Good beds.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Room was very clean. Excellent customer service- reception staff, cleaning staff, breakfast section staff, all of them.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rethish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Apr 2026