Staff was great. When you walk in the door it's nice. Soon as you step on the elevator it changes ,food on the door of it,hallway looked like it hadn't been swept in months , people walking down the hallway smoking ,fire escape doors held open (9⁰ with 35mph wind) ,hallways were freezing, Room was freezing, turn the heater on , went back to the car for 20 mins. Still cold. Start looking, window is open 4" still took to 3am to get above 66 in the room , Only sheets on the beds. Had to go to Walmart to get some for the night. Mold all around the bathroom ceiling, floors in the room were sticky in spot. Toilet was broke , had to remove tank lid to flush. People that lives there complaining in the halls about not having heat in there rooms. And random people beating on the door at 3am,, No hot shower , no sleep, no heat won't be going back.