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Holiday Inn Kalamazoo West by IHG

3.0 star property

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Photo gallery for Holiday Inn Kalamazoo West by IHG

Bar (on property)
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Property amenity
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$102
$89 nightly
$102 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
1247 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Oasis Hot Tub Gardens
    ‪3 min drive‬
  • Place, Crystal Woods
    ‪4 min drive‬
  • Place, Western Michigan University
    ‪5 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Daybed, Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Daybed, Walk-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Living Area)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Walk-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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The price is $109
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About the neighborhood

Kalamazoo

Located in Kalamazoo (Oshtemo), Holiday Inn Kalamazoo West by IHG is within a 10-minute drive of Western Michigan University and Kalamazoo College. .This hotel is 4.5 mi (7.2 km) from Kalamazoo Valley Museum and 4.6 mi (7.4 km) from Kalamazoo Institute of Arts.

What's nearby

  • Oasis Hot Tub Gardens - 3 min drive - 2.9 miles
  • Crystal Woods - 4 min drive - 3.8 miles
  • Western Michigan University - 5 min drive - 2.9 miles
  • Kalamazoo College - 6 min drive - 3.8 miles
  • James W. Miller Auditorium - 7 min drive - 4.5 miles

Getting around

  • Kalamazoo Transportation Center - 14 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Steak 'n Shake - ‬13 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Qdoba Mexican Eats - ‬3 min drive

About this property

Holiday Inn Kalamazoo West by IHG

Holiday Inn Kalamazoo West by IHG offers 130 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a communal living room, and a picnic area.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Kalamazoo West by IHG, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Kalamazoo? This hotel has 2400 square feet (223 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Kalamazoo West by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 5.30 per night)
  • Uncovered extended parking on site (USD 5.30 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13.95 for adults and USD 6.99 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,400 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • In a nature reserve
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from February 2 2026 to March 1 2026 (dates subject to change):
  • Laundry facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 13.95 for adults and USD 6.99 for children
  • Uncovered self parking fee: USD 5.30 per night
  • Uncovered extended parking fee: USD 5.30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West By Ihg
Holiday Inn Kalamazoo West by IHG Hotel
Holiday Inn Kalamazoo West an IHG Hotel
Holiday Inn Kalamazoo West by IHG Kalamazoo
Holiday Inn Kalamazoo West by IHG Hotel Kalamazoo

Holiday Inn Kalamazoo West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 277 out of 538 reviews
Rating 8 - Good. 124 out of 538 reviews
Rating 6 - Okay. 55 out of 538 reviews
Rating 4 - Poor. 38 out of 538 reviews
Rating 2 - Terrible. 44 out of 538 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 8 nights in Nov 2025

8/10 Good

vito

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was comfortable and clean. But we think the extra charge for the breakfast room is unacceptable. It isn't a restaurant with table service. The breakfast is no different than any other hotel breakfast that is provided at no extra charge with the stay. We will avoid staying at this hotel on our future frequent visits to Kalamazoo.
Stayed 1 night in Nov 2025

10/10 Excellent

María

Traveled with family
Liked: Amenities
Great everything
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good nice hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Mithra

Stayed 1 night in Nov 2025

10/10 Excellent

Rosie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities
Spacious comfortable room. The room was updated staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Stayed 1 night in Nov 2025

10/10 Excellent

Ed

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Business traveler
Liked: Property conditions & facilities
My experience was great
Stayed 3 nights in Nov 2025

10/10 Excellent

colin

Stayed 1 night in Nov 2025

2/10 Terrible

AMY

Traveled with family
While I realize it was a slightly cheaper room. ( paid 55 and used my hotels.com rewards of almost 30) we arrived at the hotel late and were informed the pool was closed for repairs, there was no internet and no cable. I definitely feel that should have been information disclosed on the listing for the hotel. The overall hotel needs to be cleaned, the carpet in our room was absolutely disgusting.
Stayed 1 night in Nov 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Fast check in and the room was very clean. The only thing was the thermostat. This is our second stay here and the room would stay at a comfortable temperature. We like our room to be cool. But its set on some economy mode. So the room would get very warm in the middle of the night.
Stayed 2 nights in Nov 2025

10/10 Excellent

NED

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice hotel and we plan on staying there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dayell

Stayed 1 night in Nov 2025

10/10 Excellent

Santrice

Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Stayed 2 nights in Oct 2025

10/10 Excellent

Penny

Liked: Cleanliness, property conditions & facilities, room comfort
Comfy and quiet at a great rate.
Stayed 1 night in Nov 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel
Stayed 1 night in Nov 2025

10/10 Excellent

jane

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was a great Place! Hotel check in was great! No issues.
Stayed 1 night in Nov 2025

2/10 Terrible

Richard

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Did not have the rooms I reserved and paid for.
Stayed 1 night in Nov 2025

2/10 Terrible

Penny

Stayed 1 night in Oct 2025