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Holiday Inn Express and Suites Kalamazoo West by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express and Suites Kalamazoo West by IHG

Exterior
Terrace/patio
Exterior
Free daily self-serve breakfast
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$126
$109 nightly
$126 total
Total with taxes and fees
Apr 26 - Apr 27

Explore the area

View in a map
1315 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Western Michigan University
    ‪5 min drive‬
  • Place, Oasis Hot Tub Gardens
    ‪6 min drive‬
  • Place, Kalamazoo College
    ‪7 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(18 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(6 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Communications)

7.2 out of 10
Good
(5 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds (Additional Living Area)

  • 400 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Additional Living Area)

  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Apr 29 - Apr 30
Total with taxes and fees
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About the neighborhood

Kalamazoo

Located in Kalamazoo (Oshtemo), Holiday Inn Express and Suites Kalamazoo West by IHG is within a 10-minute drive of Western Michigan University and Kalamazoo College. .This hotel is 4.5 mi (7.3 km) from Kalamazoo Valley Museum and 4.6 mi (7.4 km) from Kalamazoo Institute of Arts.

What's nearby

  • Crystal Woods - 5 min drive - 4.2 miles
  • Western Michigan University - 5 min drive - 2.7 miles
  • Oasis Hot Tub Gardens - 6 min drive - 4.2 miles
  • Markin Glen County Park - 7 min drive - 7.7 miles
  • Kalamazoo College - 7 min drive - 4.0 miles

Getting around

  • Kalamazoo Transportation Center - 14 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 14 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Steak 'n Shake - ‬13 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪The Big Burrito - ‬4 min drive

About this property

Holiday Inn Express and Suites Kalamazoo West by IHG

Holiday Inn Express and Suites Kalamazoo West by IHG offers 105 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kalamazoo hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kalamazoo? This hotel has 1001 square feet (93 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5.30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,001 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5.30 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Kalamazoo West Hotel
Holiday Inn Express Kalamazoo West
Inn Express Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West by IHG
Holiday Inn Express Suites Kalamazoo West an IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Kalamazoo

Holiday Inn Express and Suites Kalamazoo West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 428 out of 823 reviews
Rating 8 - Good. 178 out of 823 reviews
Rating 6 - Okay. 93 out of 823 reviews
Rating 4 - Poor. 64 out of 823 reviews
Rating 2 - Terrible. 60 out of 823 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness
I like the hotel, but the breakfast was not great. Much better at other locations however, the staff was wonderful.
Stayed 1 night in Dec 2025

4/10 Poor

Joseph

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The floor in the bathroom was absolutely filthy!
Stayed 1 night in Jan 2026

8/10 Good

Edward, Canton

Traveled with partner
Liked: Amenities
The check in was easy and quick. The staff was friendly to deal with. Breakfast was good each morning. I would stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Christine

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Roland

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and very comfortable, staff was helpful and very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Nene

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was good
Stayed 1 night in Oct 2025

10/10 Excellent

Aiden

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and quick check out
Stayed 1 night in Dec 2025

10/10 Excellent

Panak

Stayed 2 nights in Dec 2025

6/10 Okay

Sean

Liked: Cleanliness, amenities, property conditions & facilities
The shower did not drain and you stood in ankle deep water while showering
Stayed 2 nights in Dec 2025

10/10 Excellent

jesse

Stayed 1 night in Dec 2025

10/10 Excellent

Hannah

Stayed 2 nights in Nov 2025

10/10 Excellent

Paula

Stayed 3 nights in Nov 2025

8/10 Good

Barbara

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was very large and comfortable.
Stayed 2 nights in Nov 2025

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice room.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Tricia

Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Clean hotel. Feels new.
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Alfred

Stayed 1 night in Nov 2025

10/10 Excellent

Carla

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay!!
Stayed 2 nights in Nov 2025

8/10 Good

JANETTE LYNN

The room was extremely comfortable and clean. I was surprised that there was no hair dryer in the room though because that has become almost expected. I did not ask though because it wasn’t that important to me.
Stayed 1 night in Nov 2025

6/10 Okay

Jeff

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff were very nice, but housekeeping woke me up one morning with a loud knock at my door. The housekeeper didn't seem to understand the sign on the door, as her English was limited. After explaining via hand gestures, she apologized, and it didn't happen again. The bathroom was not properly cleaned. There was hair in the sink, brown splatters on the wall around the toilet, and the shower floor was grimy. I checked in late, and didn't want the hassle of changing rooms, so I cleaned to an acceptable level with hot water and a washcloth. Probably the worst part was the noise from outside the room, especially a loud intermittent beep coming from the hallway. I just left the TV on all night to mask the noises. Otherwise, the room was decent and comfortable, with everything I needed. I would have preferred a coffee maker in the room versus the free vending machines in the lobby, but the free breakfast made up for that in my opinion.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carrie

Stayed 1 night in Nov 2025

10/10 Excellent

Tabitha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The night staff that checked me in was super amazing and very helpful. The kitchen staff at breakfast was fantastic. The room was clean and spacious. My entire experience from check-in to check-out was a 10/10
Stayed 1 night in Nov 2025