Holiday Inn Express and Suites Kalamazoo West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Kalamazoo West by IHG

Exterior
Exterior
Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes
Free daily self-serve breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$112
$97 nightly
$112 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
1315 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Oasis Hot Tub Gardens
    ‪3 min drive‬
  • Place, Crystal Woods
    ‪4 min drive‬
  • Place, Western Michigan University
    ‪5 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪11 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(18 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Communications)

7.2 out of 10
Good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Additional Living Area)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Kalamazoo

Located in Kalamazoo (Oshtemo), Holiday Inn Express and Suites Kalamazoo West by IHG is within a 10-minute drive of Western Michigan University and Kalamazoo College. .This hotel is 4.5 mi (7.3 km) from Kalamazoo Valley Museum and 4.6 mi (7.4 km) from Kalamazoo Institute of Arts.

What's nearby

  • Oasis Hot Tub Gardens - 3 min drive - 3.1 miles
  • Crystal Woods - 4 min drive - 4.0 miles
  • Western Michigan University - 5 min drive - 2.7 miles
  • Kalamazoo College - 7 min drive - 3.6 miles
  • James W. Miller Auditorium - 7 min drive - 4.7 miles

Getting around

  • Kalamazoo Transportation Center - 14 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Steak 'n Shake - ‬13 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Qdoba Mexican Eats - ‬3 min drive

About this property

Holiday Inn Express and Suites Kalamazoo West by IHG

Hotel with free breakfast, in the vicinity of Western Michigan University
Holiday Inn Express and Suites Kalamazoo West by IHG offers 105 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kalamazoo hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kalamazoo? This hotel has 1001 square feet (93 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5.30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,001 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5.30 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Kalamazoo West Hotel
Holiday Inn Express Kalamazoo West
Inn Express Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West by IHG
Holiday Inn Express Suites Kalamazoo West an IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Kalamazoo

Holiday Inn Express and Suites Kalamazoo West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 799 reviews
Rating 8 - Good. 175 out of 799 reviews
Rating 6 - Okay. 88 out of 799 reviews
Rating 4 - Poor. 62 out of 799 reviews
Rating 2 - Terrible. 59 out of 799 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Paula

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Nice looking hotel, right across from a regular Holiday Inn. Nobody at the desk, when you arrive and if you need something you have to just wait until someone comes out. Usually 2-5 minutes. Room had nice furnishings, although the lamps had no shades, cable did NOT work, bathroom NOT as clean as it should be. I do not like to be in the presence of other peoples hair all over the place. Toilet dirty. When I went to take a shower the drain was clogged and I had to get out (full of soap) and call the front desk which was not answered in any kind of timely fashion. They did respond immediately when I finally got ahold of someone and told them the shower was about to overflow. The staff member who came up was loud and making comments and noises throughout the entire process of trying to unclog the shower. My husband was trying to sleep and that wasn’t possible. Nobody present at check out to talk to about any of this so I had to leave a review. I would not recommend this hotel for any reason other than the breakfast was decent and what you would expect from a holiday inn express.
Stayed 1 night in Oct 2025

10/10 Excellent

Q

Stayed 1 night in Oct 2025

10/10 Excellent

Giancarlo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
thanks great place
Stayed 4 nights in Oct 2025

6/10 Okay

Laurence

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Very good breakfast. Shower moldy, spider webs in room corner.
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and nicely upkept. Wish the breakfast hours were longer and the walls were thicker. We had a heavy walker above us and noisy kids next to us but the hotel itself was wonderful.
Stayed 1 night in Oct 2025

10/10 Excellent

dennis

Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Staff & service, amenities
Everything was good for an overnight stay
Stayed 1 night in Oct 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good as usual. Only issue was breakfast, I stayed for three days and only sausage was served, no bacon at all which was odd, also, two out of the three days, the small refrigerator had no yogurt or cream cheese. Seems like a supply chain issue???
Stayed 1 night in Oct 2025

10/10 Excellent

Wesley

Stayed 1 night in Oct 2025

8/10 Good

josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Although the check in was excellent the lady was very helpful. Then I started to take a shower and seen Multiple black hairs on the floor of the shower. I took pictures to upload, but having trouble finding out how to do that. Had a bit of a hard time finding the road to get into the hotel also. No signs out on the road. Thank goodness for google.
Hair on the shower floor
Hair on the shower floor
Hair on the shower floor
Hair on the shower floor
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

John

Stayed 2 nights in Sep 2025

10/10 Excellent

John, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower cleanliness

Shower edges dark grime and there was long black hairs in the shower that wasn’t ours other then that everything else was perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay when we visit Kalamazoo. Clean and convenient. And the staff is always pleasant, helpful, and professional.
Stayed 2 nights in Aug 2025

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jennifer, Ridgeville

Liked: Cleanliness, staff & service
The pool was closed, ice maker on the floor was broken, same breakfast every morning. Otherwise it was a good experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

6/10 Okay

MaryBeth

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was hair all over the bathroom floor. We called to have them clean it. Did a poor job. Looked under head board behind mattress...skin flakes and god knows whatever else. Will never stay at a Holiday inn again.
Stayed 4 nights in Jul 2025

4/10 Poor

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort

I wouldn’t recommend this hotel …

Room was clean. Staff was not friendly. Breakfast had signs that said no milk or juice but had a large amount of cereal containers. Rest of the breakfast was very bland as well as a lack of coffee .. Horrible breakfast…
Stayed 1 night in Aug 2025

6/10 Okay

Kara

Stayed 1 night in Jul 2025