I booked this hotel two months in advance because of the good star ratings and affordable price. Unfortunately, the experience did not match the reviews. Our toilet was literally coming up from the floor, and when I reported it to the front desk, they didn’t seem to care. The room itself was dusty, the toilet had what looked like black mold around the rim, and there were spiders in the corners. At checkout, the front desk staff had earbuds in and was talking on the phone while assisting us, which felt very unprofessional. The pool also closed at 9 PM, which was disappointing since most places we’ve stayed keep theirs open later. Honestly, the only decent part of the stay was the breakfast.