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Tru by Hilton Jacksonville West I 295

Property class: 3

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Photo gallery for Tru by Hilton Jacksonville West I 295

A modern hotel building with a prominent 'tru by Hilton' sign, multiple floors, and a covered entrance area.
A modern lounge area with a blue sofa, a red chair, and a purple armchair. There are hanging white and orange pendant lights, and a large window providing natural light.
A modern breakfast area with a counter displaying pastries, a bowl of fruit, and a sign for 'Top It Breakfast'.
A snack kiosk with a variety of packaged snacks and a sign advertising local items.
An outdoor patio with seating, tables, and string lights.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $111
$98 nightly
$111 total
Total with taxes and fees
Nov 25 - Nov 26

Explore the area

View in a map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Place, Jacksonville-Baldwin Rail Trail
    ‪5 min drive‬
  • Place, Florida State College North Campus
    ‪5 min drive‬
  • Place, Richardson Road Park
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a bench.

Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

A modern hotel room with a large bed, a desk, and a bench.

Room, 1 King Bed, Mobility Accessible

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

A modern hotel room with a large bed, a desk, and a bench.

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A modern hotel room with a large bed, a desk, and a bench.

Room, 1 King Bed, Hearing Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds, Mobility Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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A modern hotel room with a large bed, a sofa, a desk, and a TV.
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 792 reviews
$116 nightly
The price is $132
Nov 22 - Nov 23
Total with taxes and fees
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

About the neighborhood

Jacksonville

With a stay at Tru by Hilton Jacksonville West I 295 in Jacksonville (Northwest), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and Richardson Road Park. .This hotel is 10.3 mi (16.6 km) from EverBank Stadium and 14.4 mi (23.2 km) from Jacksonville Naval Air Station.

What's nearby

  • Jacksonville-Baldwin Rail Trail - 5 min drive - 2.3 miles
  • St. Paul AME Church - 5 min drive - 2.7 miles
  • Florida State College North Campus - 5 min drive - 5.5 miles
  • Richardson Road Park - 5 min drive - 2.1 miles
  • Gateway Shopping Center - 7 min drive - 4.9 miles

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Pilot Travel Center - ‬14 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Wendy's - ‬5 min drive
  • ‪Annie Ru's Carryout And Catering - ‬5 min drive
  • ‪Circle K - ‬14 min walk

About this property

Tru by Hilton Jacksonville West I 295

Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations with hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and desk chairs.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton Jacksonville West I 295. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 213 out of 323 reviews
Rating 8 - Good. 54 out of 323 reviews
Rating 6 - Okay. 37 out of 323 reviews
Rating 4 - Poor. 9 out of 323 reviews
Rating 2 - Terrible. 10 out of 323 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok place to stay. Convenient to airport and freeway
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for relaxing close by downtown Jacksonville
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast area was clean and the food was fresh very clean room and the staff and parking lot was clean and lighted excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and affordable hotel! I liked the free coffee/tea and the amenities.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Staff was very kind. Parking was accessible.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It was a clean, convenient and comfortable stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and spacious. The staff were very nice and wanted to make sure you have what you need. Breakfast was ok and parking was convenient. Plus there is was racetrack next door for your snack needs.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property / clean room / nice staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent spot to stay
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The breakfast was really good. However, the bed had hair in it. I spoke with front desk and they changed sheets and pillow cases.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean new fresh amazing!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Súper clean hotel, very helpful staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the breakfast could be a whole lot better. The 3rd floor had a smell like poop everyday. The location is behind a truck stop and it one way in and one way out. Other than that it’s a nice a hotel.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Room was clean, and has a great breakfast assortment
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Tru by Hilton and use them regularly when traveling between states. The rooms are consistently clean, the atmosphere is welcoming, and everything feels easy and comfortable after a long day on the road. It’s especially great for families with small children. Always a reliable stop for us 💙
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, good parking
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was friendly and very polite. I would recommend this place to anyone interested in visiting the area
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay Quietly and clean
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The place is OK if you were a truck driver, other than that find some other place to stay. There are no microwaves in the room. Breakfast is repetitive and boring.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC kept the room cool. Amenities were great and so was the staff. Would highly recommend.
Stayed 1 night in Mar 2026