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Tru by Hilton Jacksonville West I 295

Property class: 3

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Photo gallery for Tru by Hilton Jacksonville West I 295

A modern hotel building with a prominent 'tru by Hilton' sign, multiple floors, and a covered entrance area.
A modern breakfast area with a counter displaying pastries, a bowl of fruit, and a sign for 'Top It Breakfast'.
A snack kiosk with a variety of packaged snacks and a sign advertising local items.
An outdoor patio with seating, tables, and string lights.
A modern lounge area with a blue sofa, a red chair, and a purple armchair. There are hanging white and orange pendant lights, and a large window providing natural light.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $120
$106 nightly
$120 total
Total with taxes and fees
Sep 13 - Sep 14

Explore the area

View in a map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Place, Jacksonville-Baldwin Rail Trail
    ‪5 min drive‬
  • Place, St. Paul AME Church
    ‪5 min drive‬
  • Place, Florida State College North Campus
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a bench.

Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Bathtub

A modern hotel room with a large bed, a desk, and a bench.

Room, 1 King Bed, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

A modern hotel room with a large bed, a desk, and a bench.

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Hearing)

A modern hotel room with a large bed, a desk, and a bench.

Room, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds W/Walk In Shower

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

2 Queen Beds W/Walk In Shower

  • 322 sq ft
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

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In-room safe, desk, iron/ironing board, cribs (free)
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 780 reviews
$114 nightly
The price is $129
Oct 4 - Oct 5
Total with taxes and fees
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

About the neighborhood

Jacksonville

With a stay at Tru by Hilton Jacksonville West I 295 in Jacksonville (Northwest), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and St. Paul AME Church. .This hotel is 10.3 mi (16.6 km) from EverBank Stadium and 14.4 mi (23.2 km) from Jacksonville Naval Air Station.

What's nearby

  • Jacksonville-Baldwin Rail Trail - 5 min drive - 2.3 miles
  • St. Paul AME Church - 5 min drive - 2.7 miles
  • Florida State College North Campus - 5 min drive - 5.5 miles
  • Bethesda Park - 5 min drive - 5.5 miles
  • Richardson Road Park - 5 min drive - 2.1 miles

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Pilot Travel Center - ‬14 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Wendy's - ‬5 min drive
  • ‪Circle K - ‬14 min walk
  • ‪Circle K - ‬5 min drive

About this property

Tru by Hilton Jacksonville West I 295

Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations with hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and desk chairs.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton Jacksonville West I 295. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 193 out of 295 reviews
Rating 8 - Good. 50 out of 295 reviews
Rating 6 - Okay. 35 out of 295 reviews
Rating 4 - Poor. 8 out of 295 reviews
Rating 2 - Terrible. 9 out of 295 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and affordable hotel! I liked the free coffee/tea and the amenities.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Dellora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and spacious. The staff were very nice and wanted to make sure you have what you need. Breakfast was ok and parking was convenient. Plus there is was racetrack next door for your snack needs.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
It was a clean, convenient and comfortable stay.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The breakfast was really good. However, the bed had hair in it. I spoke with front desk and they changed sheets and pillow cases.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property / clean room / nice staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean new fresh amazing!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Tru by Hilton and use them regularly when traveling between states. The rooms are consistently clean, the atmosphere is welcoming, and everything feels easy and comfortable after a long day on the road. It’s especially great for families with small children. Always a reliable stop for us 💙
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Otto

Liked: Cleanliness, amenities, property conditions & facilities
Súper clean hotel, very helpful staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent spot to stay
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Marissa

Room was clean, and has a great breakfast assortment
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, good parking
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Osama

The place is okay but they’re so cheap with services
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC kept the room cool. Amenities were great and so was the staff. Would highly recommend.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was friendly and very polite. I would recommend this place to anyone interested in visiting the area
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Sarun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay Quietly and clean
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Iván

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They overbooked and when I arrived I had no room for me and my family, after a been driving for hours to get there
Stayed 2 nights in May 2026
Verified review

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Poor selection of items for breakfast. Room was small but very nice.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are allergic to dairy and the eggs came with cheese. There was only one day with bacon but the ran out before 8am.The AC was out in the gym. Cigarette buds were by the pool. Staff were friendly and nice.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Benjamin

Liked: Amenities, property conditions & facilities
Clean rooms, quiet, easy check in/out
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Steve

Liked: Cleanliness
So so. Sketchy area. Clean room. Not so friendly staff. Eating choices weren’t great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

michelle

Liked: Amenities, property conditions & facilities
Customer service is great, rooms very spacious nice and clean
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Kodeisha

Disliked: Staff & service
It was a nice hotel but the bed was very and difficult to sleep on
Stayed 1 night in Feb 2026