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Tru by Hilton Jacksonville West I 295

3.0 star property

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Photo gallery for Tru by Hilton Jacksonville West I 295

Exterior
Lobby
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Free daily buffet breakfast
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $120
$106 nightly
$120 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Place, Florida State College North Campus
    ‪5 min drive‬
  • Place, Bethesda Park
    ‪5 min drive‬
  • Place, St. Paul AME Church
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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In-room safe, desk, iron/ironing board, free cribs/infant beds
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG
Westside
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 751 reviews
$114 nightly
The price is $129
Jul 5 - Jul 6
Total with taxes and fees
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

About the neighborhood

Jacksonville

With a stay at Tru by Hilton Jacksonville West I 295 in Jacksonville (Northwest), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and St. Paul AME Church. .This hotel is 10.3 mi (16.6 km) from EverBank Stadium and 14.4 mi (23.2 km) from Jacksonville Naval Air Station.

What's nearby

  • Florida State College North Campus - 5 min drive - 5.5 miles
  • Bethesda Park - 5 min drive - 5.5 miles
  • Jacksonville-Baldwin Rail Trail - 6 min drive - 2.3 miles
  • St. Paul AME Church - 6 min drive - 2.7 miles
  • Richardson Road Park - 7 min drive - 2.1 miles

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Pilot Travel Center - ‬14 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Circle K - ‬14 min walk
  • ‪Annie Ru's Carryout And Catering - ‬5 min drive

About this property

Tru by Hilton Jacksonville West I 295

Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations with hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and desk chairs, and housekeeping is provided on request.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton Jacksonville West I 295. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 169 out of 253 reviews
Rating 8 - Good. 41 out of 253 reviews
Rating 6 - Okay. 30 out of 253 reviews
Rating 4 - Poor. 7 out of 253 reviews
Rating 2 - Terrible. 6 out of 253 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
It was a clean, convenient and comfortable stay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Otto

Liked: Cleanliness, amenities, property conditions & facilities
Súper clean hotel, very helpful staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, good parking
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Marissa

Room was clean, and has a great breakfast assortment
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was friendly and very polite. I would recommend this place to anyone interested in visiting the area
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Kodeisha

Disliked: Staff & service
It was a nice hotel but the bed was very and difficult to sleep on
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent spot to stay
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Sarun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay Quietly and clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

michelle

Liked: Amenities, property conditions & facilities
Customer service is great, rooms very spacious nice and clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean Hotel. Proximity
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Benjamin

Liked: Amenities, property conditions & facilities
Clean rooms, quiet, easy check in/out
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Romana

Liked: Cleanliness
Everything about this property was perfect
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not have their breakfast but the entirety of my stay was amazing from the comfort to the cleanliness of my room and the friendliness of the staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! What a great start to a vacation will definitely refer this hotel to friends and family. We were so impressed with every thing about TRU Hotel by Hilton. Staff was great as well.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great place to spend the nite while traveling. Very clean and very nice staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tyesha

Liked: Cleanliness, amenities, property conditions & facilities
I’m pleased with the SOS and the helpfulness of the staff. Everything is clean and comfortable! Very cute aesthetic.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Quarius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thank you for a comfortable stay and great staffing team!
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Jerome

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There were no closets, dresser no place to store dirty clothes, no microwave, no safety deposit box. The ice machines on both floors were broken. The receptionest they were great. But to pay 579.00 fot this stay and the experience?
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

George

Liked: Property conditions & facilities
Disliked: Cleanliness
Dirty bathroom and shower
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
There was a couple cockroaches in the bathroom but overall good
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sylvi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property is great. Location is perfect, check in was quick and easy the rooms are clean and comfortable.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great I’ll be there again
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the staff were so friendly and helpful. The one itty-bitty issue was the blinds would not lower and it did make sleeping a challenge.
Stayed 1 night in Nov 2025