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SureStay by Best Western Jacksonville Airport

2.0 star property

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Photo gallery for SureStay by Best Western Jacksonville Airport

1 bedroom, desk, blackout drapes, free WiFi
Exterior
Rainfall showerhead, free toiletries, towels
Restaurant
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $79
$69 nightly
$79 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
1181 Airport Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Place, St. Johns Town Center
    ‪25 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Jun 29 - Jun 30
Total with taxes and fees
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About the neighborhood

Jacksonville

With a stay at SureStay by Best Western Jacksonville Airport, you'll be centrally located in Jacksonville, within a 10-minute drive of Jacksonville Zoo and Gardens and River City Market Place. .This hotel is 14.2 mi (22.9 km) from EverBank Stadium and 13.2 mi (21.3 km) from VyStar Veterans Memorial Arena.

What's nearby

  • River City Market Place - 12 min walk - 0.7 miles
  • Jacksonville Zoo and Gardens - 10 min drive - 9.2 miles
  • EverBank Stadium - 20 min drive - 18.2 miles
  • St. Johns Town Center - 25 min drive - 26.1 miles
  • Jacksonville Naval Air Station - 30 min drive - 25.9 miles

Getting around

  • Jacksonville Station - 18 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Circle K - ‬10 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Texas Roadhouse - ‬4 min drive

About this property

SureStay by Best Western Jacksonville Airport

SureStay by Best Western Jacksonville Airport offers 62 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. 25-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include rainfall showerheads and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 62 guestrooms featuring refrigerators and microwaves. 25-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour front desk, laundry facilities, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary (available 24 hours).
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 2 per night)
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 25.00 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 2.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 25.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jaxport Inn
Jaxport Inn Jacksonville
Econo Lodge Jacksonville Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Jacksonville
JAX Airport Hotel Hotel Jacksonville

SureStay by Best Western Jacksonville Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 95 out of 253 reviews
Rating 8 - Good. 50 out of 253 reviews
Rating 6 - Okay. 33 out of 253 reviews
Rating 4 - Poor. 27 out of 253 reviews
Rating 2 - Terrible. 48 out of 253 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room which was very clean and the bed was comfortable. I will definitely stay here again when I fly out of JAX in the early morning.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hezakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveything was great
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, close to the highway and airport.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Elise

Liked: Staff & service
Disliked: Amenities
A little run down and kind of sketchy for a family
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Spotless, comfy bed, friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Spotless, comfy bed, staff was awesome, spacious room
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Wendy

Disliked: Amenities, property conditions & facilities
The room itself was fine but the location and site were kind of sketchy. The beds were comfortable and the room was spacious. The "breakfast" wasn't worth getting. I was nervous staying there and wouldn't return.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
clean room
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Keonna

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking fine room terrible
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was comfy. The shower pressure was great!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities
Bed was great and Continental Breakfast was good.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Yadira

Liked: Cleanliness, staff & service, amenities
Staff was welcoming and attentive. Room was CLEAN! We did not take advantage of breakfast due to work schedule. Only thing negative about our stay was the loud banging noise from the air unit. We did not want to bother about it, as it was just a weekend stay. Bed and pillows were comfy as well. Fridge works great! We look forward to future visits.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Very friendly staff. Would definitely stay there again
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't as clean as I would have liked and the area was not the safest
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Diamante

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst experience I've ever had. First of all, we were told there was a 24/7 airport shuttle and then when we got there they said it stopped at 1pm.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Bkkk

Liked: Staff & service
Hotel was ok. Room was nice but had leftover towels and soap wrappers from previous guest
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Christopher

Yes
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ginette

Liked: Cleanliness, staff & service, amenities
Towels and sheets new and clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Trudy Ann

Liked: Cleanliness
My stay was ok. The outside of the property was sketchy but the room was clean and nice. The breakfast was minimal. Also they charged me $30 to check in early. But overall it was a quick convenient stop right off I-95.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Randy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The A/C didn't seem to be working properly. It was humid and stuffy in the room. The mattress and linens were like sleeping under plastic. Bad night sweats and discomfort. The "breakfast" was pathetic. I wish I had taken pictures to show what I mean. It was below standard. It was below a continental breakfast. Unless you compare it to a 3rd world country. I was there for one night before our cruise. I would not recommend this place. It is the bare necessity of a room.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jose

Good place close to jax
Stayed 1 night in Jul 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and professional staff. Room was spacious and clean and conveniently located to shopping centers. I will stay again.
Stayed 1 night in Aug 2025