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3.5 of 5 guest rating
Room type Options Nightly price Book
Estándar Vista al jardín o Alberca
365 square feet
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Estandar vista al mar
Room with view
365 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Vista al Mar
Room with view
365 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
King Vista al Jardín o Alberca
365 square feet
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Superior King Vista al Mar
Room with view
365 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room (Krazy Super Saver)
365 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
King vista al mar
Room with view
365 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
3-star resort on the beach, near El Palmar Beach

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Smoke-free property
Babysitting or childcare (surcharge)

When you stay at Krystal Ixtapa in Ixtapa, you'll be on the beach, within a 10-minute drive of El Palmar Beach and Zihuatanejo Bay. This beach resort is 6 mi (9.7 km) from La Ropa Beach and 5.2 mi (8.3 km) from Ixtapa Island.

Make yourself at home in one of the 255 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Be sure to enjoy recreational amenities, including an outdoor pool, a waterslide, and a fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property is closed between April 07 and May 31.

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Krystal Ixtapa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at Krystal Ixtapa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Krystal Ixtapa like an outdoor pool, a children's pool, and a fitness center.

Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Krystal Ixtapa is a smoke-free property.

  • Waterslide
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Beach umbrellas
  • Poolside bar
  • Conference space
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Beach sun loungers
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Outdoor pool
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Reception hall
  • Beach towels
  • Total number of rooms - 255
  • Number of floors - 11
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Krystal Ixtapa offers 255 accommodations with safes and hair dryers. Rooms open to balconies. Cable television is provided. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • Private bathroom
  • In-room climate control (air conditioning)
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Shower only
  • Television
  • Balcony
  • Cable TV service

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Krystal Ixtapa has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Volleyball on site
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Jet skiing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher and a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 220 for adults and MXN 110 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ixtapa Krystal
  • Krystal Ixtapa Resort
  • Krystal Hotel Ixtapa
  • Krystal Ixtapa
  • Krystal Ixtapa Hotel Ixtapa
  • Nh Krystal Hotel Ixtapa
  • Nh Krystal Ixtapa
  • Nh Krystal Resort Ixtapa
  • Krystal Ixtapa Hotel
  • Krystal Ixtapa Resort
  • Krystal Ixtapa Ixtapa
  • Krystal Ixtapa Resort Ixtapa

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Pool access available from 9 AM to 8 PM.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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