CheapTickets Verified Review
"When I first arrived the gentlemen was nice and knowledgable. He had blondish hair and work the night shift. The next day, I called downstairs, phone rung for a while. But, when someone picked up I asked them a microwave to warm my food up I've brought from a nearby restaurant. The lady on the phone was not knowledgeable at all. She put me on hold only to tell me that through this entire (160/50$ ) a night hotel, that the ONLY microwave is for quest to use is downstairs in the common areas lol. wow, ok ! You telling me that I am 150/60$ a night at a hotel and I can not get a microwave? ok, sure ! I then asked her about the in house restaurant. Again, I was put on hold she had no clue. The questions were, do they offer room service, can you call in your order and pick up, can you place an order at the restaurant and then have someone bring it up to my room? All questions she had no clue about. Put me on hold and after a few minutes. I said the hell w/it and hung up. Also, in the room there are complimentary shampoo and conditioner and something else, (it wasn't lotion) but no hair dryers. It would be great if the bathroom amenities could beer suit EVERYONE. The amenities need to include lotion and a hairdryer. At this price point, I would like to see these things. All these things can be found at 70/85$ a night room. Microwaves. lotion and hair dryers in the room. Although the hotel and my room itself was nice, next I would book a different hotel. I did enjoy my stay though."
A verified traveler stayed at Huntsville Marriott at the Space & Rocket Center