Compare Cheap Hummelstown Independent

"Friendly staff,easy check in, clean room and facility. Nice continental breakfast "

"very nice property "

"Very unclean. Smells like smoke and heavy duty cleaners. Mini fridge had crumbs and debris. There was a flosser on bathroom floor of third room. Sheets has black marks and one blanket had yellow goop on it. Didn’t bother checking out the pool as it was crowded and that entire wing of the building smelled strongly of cigarette smoke and vape pens. "

"my experience with the Comfort Suites Hummelstown - Hershey—owned by M&K and operated by Aashvi—has devolved from a series of health and safety issues into a complete breakdown of professional conduct. To be blunt: local management didn't just fail to "exceed" my expectations; they failed to meet even the most basic industry standards for safety and respect. My stay involved: Gross Facility Negligence: The first room I was assigned contained peeling wallpaper and mold; the second room featured a three-inch crack in the sink. Broken Commitments: After reporting these issues, I was promised a follow-up from a manager on Monday the 2nd. That call never came. Reactive vs. Proactive Service: I only received an email response on Wednesday because I filled out a hotel survey—proving that my concerns were ignored until they became a data point. Unacceptable Professional Conduct: Today, Friday the 6th, I finally received a call from the Manager, TJ. Rather than offering a resolution, he actually yelled at me. I informed him I would not be spoken to in that manner and hung up."

"The inside of the bathroom door was very dirty. Breakfast was available but had to pay for it ( thought it was a free continental breakfast as most places offer) There was only one package of dry creamer and sugar for the coffee, which meant...I could only have one cup in the morning! ( which btw, was really terrible)"

"Room was big and clean! Loved it all!! Staff was very friendly and nice!"