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Waikiki Beach Marriott Resort & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Waikiki Beach Marriott Resort & Spa

On the beach, beach towels, snorkeling, surfing
Property video
37-inch flat-screen TV with satellite channels, Smart TV, Netflix
Queen Suite, One King Bedroom, Balcony | Pillowtop beds, in-room safe, desk, laptop workspace
Surfing/boogie boarding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
$320
$270 nightly
$320 total
Total with taxes and fees
Jan 19 - Jan 20

Explore the area

View in a map
2552 Kalakaua Ave, Honolulu, HI, 96815
  • Place, Honolulu Zoo
    ‪3 min walk‬
  • Place, Waikiki Beach
    ‪5 min walk‬
  • Place, International Market Place
    ‪8 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(14 reviews)
  • 347 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(10 reviews)
  • 489 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Room, 1 King Bed with Sofa bed, Ocean View | City view

Room, 1 King Bed with Sofa bed, Ocean View

8.6 out of 10
Excellent
(81 reviews)
  • 419 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Beach/ocean view

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, City View (No Balcony, 1 Queen Bed or 2 Double)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, City View (No Balcony, 1 Queen Bed or 2 Double)

8.6 out of 10
Excellent
(94 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, City View (Waikiki City View)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Balcony, City View (Waikiki City View)

8.8 out of 10
Excellent
(94 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(158 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(21 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Balcony)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Balcony)

8.4 out of 10
Very good
(24 reviews)
  • 419 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Oceanfront

Room, 2 Double Beds, Oceanfront | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Oceanfront

9.6 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Corner)

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Ocean View (Corner)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio Suite, Balcony, City View (Family room)

Pillowtop beds, in-room safe, desk, laptop workspace

Family Studio Suite, Balcony, City View (Family room)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Oceanfront

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Oceanfront (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Oceanfront (Hearing Accessible)

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Family Suite (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

8.0 out of 10
Very good
(15 reviews)
  • 347 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Ocean View (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Hearing Accessible)

8.4 out of 10
Very good
(15 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Ocean View (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View (Hearing Accessible)

8.6 out of 10
Excellent
(17 reviews)
  • 419 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

37-inch flat-screen TV with satellite channels, Smart TV, Netflix

Deluxe Suite, 1 Bedroom, Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Ocean View (2 Double Beds, Sofa Bed)

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Balcony, Ocean View (2 Double Beds, Sofa Bed)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Ocean View (Corner Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Balcony, Ocean View (Corner Room)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Suite, One King Bedroom, Balcony

Pillowtop beds, in-room safe, desk, laptop workspace

Queen Suite, One King Bedroom, Balcony

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio Suite, Balcony, City View (Family room)

Pillowtop beds, in-room safe, desk, laptop workspace

Family Studio Suite, Balcony, City View (Family room)

  • City view
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony, City View (Waikiki City View)

Room, 1 King Bed with Sofa bed, Balcony, City View (Waikiki City View) | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Balcony, City View (Waikiki City View)

8.8 out of 10
Excellent
(104 reviews)
  • 347 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Balcony

8.8 out of 10
Excellent
(34 reviews)
  • 347 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View (Balcony)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View (Balcony)

8.8 out of 10
Excellent
(245 reviews)
  • 419 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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The price is $313
Feb 1 - Feb 2
Total with taxes and fees
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About the neighborhood

Honolulu

Located in Honolulu (Waikiki), Waikiki Beach Marriott Resort & Spa is a 5-minute walk from Waikiki Beach and 7 minutes by foot from Honolulu Zoo. .This beach resort is 1.3 mi (2 km) from International Market Place and 2.3 mi (3.7 km) from Ala Moana Center.
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What's nearby

  • Kuhio Beach - 2 min walk - 0.1 miles
  • Honolulu Zoo - 3 min walk - 0.2 miles
  • Waikiki Beach - 5 min walk - 0.3 miles
  • International Market Place - 8 min walk - 0.5 miles
  • Royal Hawaiian Center - 13 min walk - 0.7 miles

Getting around

  • Hālaulani / Leeward Community College Station - 26 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 31 min drive

Restaurants

  • ‪Lulu's Surf Club - ‬4 min walk
  • ‪Tikis Grill & Bar - ‬3 min walk
  • ‪Kai Coffee - ‬3 min walk
  • ‪Blue Ocean Seafood & Steak - ‬2 min walk
  • ‪Island Vintage Shave Ice - ‬2 min walk

About this property

Waikiki Beach Marriott Resort & Spa

Family fun on the beach, with 2 outdoor pools, near Honolulu Zoo
Waikiki Beach Marriott Resort & Spa offers 1307 accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Honolulu resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Royal Kaila Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Make yourself at home in one of the 1307 guestrooms featuring refrigerators and Smart televisions. Your room comes with a pillowtop bed. Rooms have private balconies. 37-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy American cuisine at Kuhio Beach Grill, one of the resort's many dining establishments, which include 5 restaurants and 2 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 5:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Honolulu? This resort has 7071 square feet (657 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 5:00 AM and 11:00 AM.
Kuhio Beach Grill - This beachfront restaurant specializes in American cuisine and serves breakfast and brunch.
Queensbreak Restaurant - This beachfront family restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Island Vintage - This café is located on the beach and specializes in Hawaiian cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Arancino di Mare - This restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 68.10 per day)
  • Secured, covered valet parking on site (USD 78.57 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 5:00 AM to 11:00 AM for a fee: USD 50.26 for adults and USD 20.94 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Arancino di Mare
  • Island Vintage
  • Kuhio Beach Grill
  • Queensbreak Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Art gallery
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Bodyboard
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Hot tub
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Splash pad
  • Surf lessons
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,071 square feet of space)

Outdoors

  • Beach towels
  • Firepit
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Communal living room
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable/satellite channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 64.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Children's club/arcade access
  • Fitness center access
  • Fitness/yoga classes
  • Phone calls
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 50.26 for adults and USD 20.94 for children
  • Covered self parking fee: USD 68.10 per day (in/out privileges)
  • Covered valet parking fee: USD 78.57 per day (in/out privileges)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE/TA-147-615-3344-01
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 260270280000

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Resort Waikiki Beach
Waikiki Beach Marriott
Waikiki Beach Marriott Resort
Honolulu Marriott
Marriott Honolulu
Marriott Waikiki Beach
Waikiki Beach Marriott Hotel Honolulu
Waikiki Beach Marriott Resort & Spa Hawaii/Honolulu
Waikiki Beach Marriott Resort And Spa
Waikiki Beach Marriott Resort Hotel
Marriott Waikiki Beach
Honolulu Marriott
Waikiki Beach Marriott Resort & Spa Hawaii/Honolulu
Marriott Honolulu
Waikiki Beach Marriott Resort And Spa
Waikiki Beach Marriott Resort Spa
Waikiki Marriott & Honolulu
Waikiki Beach Marriott Resort & Spa Resort
Waikiki Beach Marriott Resort & Spa Honolulu
Waikiki Beach Marriott Resort & Spa Resort Honolulu

Waikiki Beach Marriott Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2447 out of 3756 reviews
Rating 8 - Good. 738 out of 3756 reviews
Rating 6 - Okay. 321 out of 3756 reviews
Rating 4 - Poor. 124 out of 3756 reviews
Rating 2 - Terrible. 126 out of 3756 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
The view from the room was beautiful !
Stayed 5 nights in Dec 2025

2/10 Terrible

Hamlet, Tujunga

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I really try to find the positive in every situation, but this stay was beyond disappointing. The staff was great so no complaints about that, but whoever is managing the property did a horrible job. We came here to celebrate my 50th birthday and no matter where we went by the hotel there was ongoing construction noise. Very loud. Jackhammers, drills, constant buzzing even when we were trying to relax at the beach. Instead of hearing the lovely waves, all I experienced was my head pounding. 6 days total and not a single day at the hotel was relaxed. Even over the weekend. I guess they were fixing the balconies and parts of the inside which I got emails about (literally so late that we couldn’t change our plans) so parts of the common areas were minimized to walk through. For my first Hawai’i trip, I wish this hotel didn’t ruin my experience but it definitely did. Came back home with an unmemorable birthday, multiple headaches and no relaxation. Whoever manages the timing and noise of this construction, do better. And if you’re considering staying here please confirm if there will be any construction otherwise you will throw your money down the drain like I did. Final note: even the shuttle pickup (but through Expedia) was an hour late.
Stayed 6 nights in Oct 2025

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great house keeping crew, love the location and its perfection for me. I will be back again and again
Stayed 5 nights in Oct 2025

10/10 Excellent

Karina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! I would stay here again. It is close to everything! You step out and the beach is in front of you. I really enjoyed my stay! 10/10 would recommend the hotel, it’s gorgeous!
Stayed 1 night in Oct 2025

10/10 Excellent

Chadwick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Faye

Liked: Amenities
Clean room , courteous staff, ocean view
Stayed 4 nights in Oct 2025

4/10 Poor

David W

Traveled with family and small children
Disliked: Amenities
We were notified 2 days prior to our stay of the balconies being redone. 2 restaurants were closed. The pool was so loud from the construction we could bear the noise. We were continually bugged to pick polyp our gift. There was no gift it was a time share switch and bate
Stayed 8 nights in Oct 2025

10/10 Excellent

Adriena C

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Marriot for 7 nights and it was great! I was a little worried based off of some reviews I read, but the hotel exceeded my expectations. Great location and easy access to everything you need. Friendly staff and exceptionally clean. Makes you feel like you're at a resort with everything they offer. Would highly recommend!
Stayed 6 nights in Oct 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Melanie

Traveled with group
Liked: Amenities
Stayed 8 nights in Sep 2025

10/10 Excellent

Tammie Ting Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Mary L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the fact they were doing work construction on some of the balconies they did very well. The noise level was irritating and in avoidable.
Beach from hotel cafe.
Swim pond on Wiekiki
Stayed 4 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Oct 2025

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view was nice but cannot go out since they are repairing their balconies
Stayed 6 nights in Oct 2025

2/10 Terrible

Naira

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Subject: Formal Complaint – Unacceptable Stay at Waikiki Beach Marriott Resort & Spa Dear Customer Service, I am writing to express my deep disappointment regarding my recent stay at the Waikiki Beach Marriott Resort & Spa from October 1st to October 7th. From the moment I arrived, the experience was far below expectations. The airport pick-up was delayed, and check-in took much longer than acceptable. Upon finally getting to my room, I discovered it was not the ocean view room I had booked and paid for. I had to request a room change to a higher floor just to get a partial view. Furthermore, there was constant construction noise, and the environment was stuffy, dusty, and uncomfortable. It made it nearly impossible to relax or enjoy my stay. I paid for a premium experience and instead dealt with disruption and inconvenience throughout the trip. To add to the frustration, I was offered a cruise around the islands that was presented as complimentary, only to later find out it cost $150 per person. This felt misleading and unacceptable. Given the numerous issues I experienced — including the late transportation, delayed check-in, incorrect room assignment, construction disturbances, and misleading charges — I am formally requesting compensation or a partial refund for my stay. I expect a prompt response to this matter and a fair resolution within 10 days business day. Thank you. Sincerely, Naira Sergoyan
Stayed 6 nights in Oct 2025

2/10 Terrible

Karine

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Customer Service Team, I am writing to formally raise a complaint regarding my stay at the Waikiki Beach Marriott Resort & Spa from October 1–7. Unfortunately, the experience did not meet expectations for a premium resort. The arranged airport transportation was late, and the check-in process was unnecessarily slow. Upon arrival, I found my room did not match the ocean view I had booked and paid for. Only after a request was I moved to a higher floor with a partial view. Just hours before arrival, I was informed of ongoing construction—too late to make alternate plans. The noise was constant, and the resort felt dusty, stuffy, and poorly ventilated. The pillows in my room were visibly dirty and emitted a foul odor, making it difficult to relax. I was also offered a "complimentary" cruise, only to later learn it cost $150 per person—an unexpected and misleading charge. These issues—delayed transport, slow check-in, incorrect room, poor cleanliness, last-minute notice of construction, disruptive environment, and misleading pricing—were deeply disappointing. I am requesting a partial refund or other appropriate resolution. I appreciate your attention to this matter and look forward to a response within 10 business days. Sincerely, Karine Tsatourian
Stayed 6 nights in Oct 2025

2/10 Terrible

Volodymyr

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I rarely leave negative reviews, but I feel obligated to share my experience. I stayed at this hotel expecting a relaxing getaway, but instead was met with loud construction noise throughout the day. There was no mention of ongoing renovations when I booked, which feels incredibly misleading. From early morning until late afternoon, the sound of drilling, hammering, and heavy machinery made it impossible to rest or even hold a conversation in the room. It completely ruined the atmosphere and made it hard to enjoy any part of the stay. When I brought it up to the front desk, they offered a vague apology but no real solution or compensation. For the price I paid, I expected a peaceful experience—not a construction site.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay and loved the view
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and great spot
Stayed 5 nights in Aug 2025

6/10 Okay

Quintin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The room (2872) was somewhat of a good room because it was on the very end, but every bit of traffic noise, even that height up, you would hear late @ night. The construction was FAR MORE than what the website described. I've stayed in this hotel 3x since 2012 and this was the least comfortable experience I've had. Hotel location is great, buffet is great, Adult pool is okay (small) and the grill/staff were great. Overall the stay was 4/5..Still a nice vacation..
Stayed 5 nights in Oct 2025

10/10 Excellent

Cheryl Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach view was awesome. The staff was wonderful. The food was delicious. Housekeeping was excellent.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jordan, North York

Stayed 4 nights in Aug 2025

8/10 Good

Mary

Stayed 4 nights in Oct 2025