Located in Hilo (Keaukaha), Hilo Reeds Bay Hotel is within a 5-minute drive of Coconut Island Park and Port of Hilo. .This beach hotel is 1.9 mi (3 km) from Hilo Shopping Center and 2 mi (3.1 km) from Hilo Farmers Market.
What's nearby
Naniloa Country Club - 3 min walk - 0.2 miles
Coconut Island Park - 10 min walk - 0.6 miles
Liliuokalani Park and Gardens - 10 min walk - 0.6 miles
Bayfront Park - 2 min drive - 1.0 mile
Port of Hilo - 2 min drive - 1.5 miles
Getting around
Hilo Intl. Airport (ITO) - 7 min drive
Restaurants
Ken's House of Pancakes - 9 min walk
Ocean Front Kitchen - 16 min walk
Verna's Drive In - 8 min walk
Big Island Coffee Roasters - 8 min walk
Ka Lihikai - 6 min walk
About this property
Hilo Reeds Bay Hotel
Beach fun in outdoor pool, near Coconut Island Park
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.
Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 50 guestrooms, featuring kitchenettes with refrigerators and microwaves. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and luggage storage.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
Outdoor pool
Family friendly
In-room kitchenette
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Vending machine
Guest services
Housekeeping (daily)
Outdoors
On the bay
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Tile flooring in public areas
Upper floors accessible by stairs only
More
1 building
3 floors
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Kitchenette
Microwave
Refrigerator
More
Ceiling fan
Fan
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property
Property is also known as
Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo
Hilo Reeds Bay Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 436 out of 1010 reviews
10 - Excellent
436
Rating 8 - Good. 323 out of 1010 reviews
8 - Good
323
Rating 6 - Okay. 155 out of 1010 reviews
6 - Okay
155
Rating 4 - Poor. 50 out of 1010 reviews
4 - Poor
50
Rating 2 - Terrible. 46 out of 1010 reviews
2 - Terrible
46
8.4/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Excellent
Sudha rani
Oct 12, 2025
yes
Sudha rani
Stayed 1 night in Oct 2025
8/10 Good
Timothy
Traveled with family
Oct 11, 2025
Liked: Cleanliness, staff & service, room comfort
Bargain stay in an older property
Bit of a mix up at check in. Our rooms were on the 2nd floor. Hotel is older, so no elevator, and WiFi was very spotty and sometimes no WiFi unless you went to the lobby. Rooms had kitchenette with dishes and utensils, and fans (no A/C) and were clean. Beds were comfortable. Night noise level was acceptable. Free parking. Nice small pool.
The location is nice. The staff is very friendly. It’s an older hotel but it met our needs. The bed was comfortable. The room was clean. No a/c, but they do supply a standing fan and ceiling fan, which was enough for us to sleep comfortably
A hidden gem in an old style Hawaiian hotel by Hilo Bay. The room was impeccable in cleanliness, amenities and comfort. Beautiful surroundings on Banyan Drive with so much outdoor activity at your doorstep.
Caesar
Stayed 1 night in Sep 2025
8/10 Good
Robert
Sep 21, 2025
Robert
Stayed 1 night in Sep 2025
6/10 Okay
Elaine
Traveled with family
Sep 20, 2025
Disliked: Property conditions & facilities
Clean Room
Clean room. Friendly staff. Hotel overall needs renovation.
This was a small, clean place for those on a budget. Older building but very nice people.
Bonnie
Stayed 3 nights in Sep 2025
6/10 Okay
Carolina
Sep 15, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old Building, Comfy Bed
Out of my 5 day trip I stayed 2 nights in Hilo so I could be close to Volcano National Park and I would not stay here again in the future. Although the staff was very friendly and helpful, but you can hear people talking outside and in other rooms late at night. The rooms also have no A/C and the Wifi is horrible. I couldn't even cast shows on the TV from my phone. That being said, the bed itself was comfortable so at least there's that. Parking was easy to find as well, but I would not recommend this hotel to solo travelers.
Staff was courteous, room clean, nice view of the bay, however the building is in disrepair , very dated and most important to keep in mind is that no room has A/C.