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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Desk, laptop workspace, iron/ironing board, rollaway beds (surcharge)
Lobby
Sports facility
Breakfast and dinner served
A large hotel with multiple floors and balconies, a swimming pool in the foreground, and palm trees around the pool area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $216
$182 nightly
$216 total
Total with taxes and fees
Aug 5 - Aug 6

Explore the area

View in a map
71 Banyan Dr, Hilo, HI, 96720
  • Place, Liliuokalani Park and Gardens
    ‪7 min walk‬
  • Place, Coconut Island Park
    ‪9 min walk‬
  • Place, Port of Hilo
    ‪3 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for 1 King Bed, Banyan View, Non-Smoking

Lobby

1 King Bed, Banyan View, Non-Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 2 Double Beds, Banyan View, Non-Smoking

Lobby

2 Double Beds, Banyan View, Non-Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 2 Queen Beds, Ocean View, Non-Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds (surcharge)

2 Queen Beds, Ocean View, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Ocean View)

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Ocean View) | Desk, laptop workspace, iron/ironing board, rollaway beds (surcharge)

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Ocean View)

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

A hotel room with two beds, a desk, a chair, a bench, and a TV.

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds (surcharge)

Room, 1 King Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Queen Beds, Non Smoking, Ocean View

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View | Desk, laptop workspace, iron/ironing board, rollaway beds (surcharge)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds (surcharge)

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds (surcharge)

Room, 1 King Bed, Non Smoking (Banyan View)

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Double Beds, Non Smoking (Banyan View)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

A hotel room with a bed, a desk, a chair, a balcony with a view of trees, and a painting on the wall.

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

A hotel room with a sofa, armchair, ottoman, dining table, and chairs. There is a TV, a lamp, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds (surcharge)

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Exterior
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
Keaukaha
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 1,335 reviews
$210 nightly
The price is $249
Jul 29 - Jul 30
Total with taxes and fees
Grand Naniloa Hotel Hilo - a Doubletree by Hilton

About the neighborhood

Hilo

With a stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham in Hilo (Keaukaha), you'll be steps from Hamakua Heritage Corridor and Naniloa Country Club. .This golf hotel is 0.2 mi (0.4 km) from Coconut Island Park and 0.3 mi (0.5 km) from Liliuokalani Park and Gardens.

What's nearby

  • Naniloa Country Club - 1 min walk - 0.0 miles
  • Liliuokalani Park and Gardens - 7 min walk - 0.4 miles
  • Coconut Island Park - 9 min walk - 0.5 miles
  • Bayfront Park - 17 min walk - 0.9 miles
  • Port of Hilo - 3 min drive - 1.5 miles

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Ken's House of Pancakes - ‬12 min walk
  • ‪Verna's Drive In - ‬11 min walk
  • ‪Sakura - ‬15 min walk
  • ‪Ka Lihikai - ‬5 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers 286 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hilo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 286 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include concierge services, gift shops/newsstands, and a hair salon.
Satisfy your appetite at WSW The Steakhouse, a steakhouse which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
WSW The Steakhouse - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
ICafe/Waioli Lounge - This café serves light fare only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Elevator

More

  • 8 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.61 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 610 out of 1342 reviews
Rating 8 - Good. 372 out of 1342 reviews
Rating 6 - Okay. 212 out of 1342 reviews
Rating 4 - Poor. 81 out of 1342 reviews
Rating 2 - Terrible. 67 out of 1342 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cheyenne

Very nice place to stay, clean rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, restaurant seafood buffet was excellent. We enjoyed our stay
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Staff was very helpful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mellanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, location is in Banyan Drive and an excellent place, close to the park, our room has the ocean front and Mauna Kea view
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mamiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. The ocean view is great. We had a nice walk to Japanese Garden and around the hotel. Went to Suisan nearby and had Poke over rice.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Frances

Liked: Cleanliness
The location was great for getting to sites, restaurants near by and taking walks around the bay. The beds were very comfortable and hotel was well maintained.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff - very helpful. Room was good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking, beautiful lobby, 2 restaurants and large rooms. Plus water refill stations!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities
A little dated but great stay, nice staff best location and convenient parking
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. We needed a rollaway bed and they provided the bed very quickly and the room was clean. Check out was easy.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The rooms show some wear but clean. Bed and linens were very nice.
Our room
View of the shore of the hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Welcoming, friendly, clean, good bed, wonderful view! The extra money for the ocean view with the view of Mauna Kea over the harbor is totally worth it. We enjoyed sitting on our lanai & watching the fishermen down below, & the sailboats & canoes, & even the freighters. Enjoy!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Clean and very nice hotel on the water in Hilo. We enjoyed our stay and thought the people on the staff were quite friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
It was fantastic location, great trip!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Quick drive to everything in town.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
View staff ample parking. Good restaurant
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, everyone was so nice and the room was great and clean ! Will be coming back forsure
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities
The lobby and outdoor view are very nice. The room was spacious and we liked the outdoor deck with chairs.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Riley

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

HONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Price
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Jennifer

Liked: Amenities
Disliked: Property conditions & facilities
The staff was nice, the hotel room has seen better days.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
The balcony offer a nice view of the area
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Great view, clean room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Klay

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Apr 2026