Quality Inn Cromwell - Middletown

2.5 star property

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Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Front of property
Free daily continental breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board
Ice skating

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Laundry
$77
$67 nightly
$77 total
Total with taxes and fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
111 Berlin Rd, Cromwell, CT, 06416
  • Place, Cromwell Commons Shopping Center
    ‪10 min walk‬
  • Place, Cromwell Dog Park
    ‪1 min drive‬
  • Place, Wilcox Park
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Cromwell

Located in Cromwell, Quality Inn Cromwell - Middletown is on a river, within a 10-minute drive of Dinosaur State Park and Wesleyan University. .This hotel is 4.7 mi (7.6 km) from TPC River Highlands and 5.9 mi (9.6 km) from Lincoln Technical Institute.

What's nearby

  • Cromwell Commons Shopping Center - 10 min walk - 0.6 miles
  • Cromwell Dog Park - 1 min drive - 1.1 miles
  • Wilcox Park - 2 min drive - 1.6 miles
  • TPC River Highlands - 7 min drive - 5.5 miles
  • Wesleyan University - 8 min drive - 7.9 miles

Getting around

  • Meriden Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cumberland Farms - ‬2 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Dunkin' - ‬9 min walk

About this property

Quality Inn Cromwell - Middletown

Riverfront hotel with free breakfast and a health club
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a health club or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Reviews

Quality Inn Cromwell - Middletown Reviews

6.6

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 238 out of 999 reviews
Rating 8 - Good. 249 out of 999 reviews
Rating 6 - Okay. 204 out of 999 reviews
Rating 4 - Poor. 147 out of 999 reviews
Rating 2 - Terrible. 161 out of 999 reviews

Reviews

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Accommodations were good. Beds were super comfortable. But the rooms need some updating, paint peeling, cracked sink in the bathroom, door handle broken...Free breakfast wasn't even there and room was empty before 10am.
Stayed 1 night in Sep 2025

4/10 Poor

Martin

Traveled with partner
Disliked: Cleanliness, amenities
Rugs need real cleaning, possibly changing. Same for common areas furniture. Elevator was not working, which should be a no no for any hotel. We had to use stairs to bring our luggage to the room and back. Not recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here whenever I'm in the Middletown area; convenient to where I need to get to. Good room; good price for what I want in a room
Stayed 3 nights in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a fine value. Quiet. Clean Plenty towels. Strong shower. Etc. Nice hosts too. Right off interstate. But no road noise
Stayed 1 night in Sep 2025

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
No elevator
Stayed 1 night in Sep 2025

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness
Cobwebs in the corners of the room. Bed was fine. Tile in bathroom is not great. Breakfast was less than other Quality Inns.
Stayed 1 night in Sep 2025

8/10 Good

John

Traveled with family
Good location for our putpose. Friendly & helpful receptionist. Minor complaint: breakfasr until 9:30, but most items removed by 9.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2025

4/10 Poor

stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

MAHADEO

For the price, it was perfect.
Stayed 1 night in Sep 2025

4/10 Poor

Carrie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom was falling apart. No fan and there was mold.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel owners and staff were absolutely fantastic and friendly, my family and I enjoyed our stay.
Stayed 10 nights in Aug 2025

6/10 Okay

ALISON

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Properties pretty old and run down lots of peeling paint stained carpets, etc. you get what you pay for the beds were fine and comfortable sheets were clean. We only stayed for about nine hours as it was just a place to sleep.
Stayed 1 night in Aug 2025

6/10 Okay

Yan

Liked: Staff & service
Staff was nice. Everything is so aged. Smell in the room. Limited food and supplies.
Stayed 1 night in Aug 2025

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator was broken. Had to carry luggage to 2nd floor. Unfriendly woman at front desk. Asked they should discount
Stayed 2 nights in Aug 2025

2/10 Terrible

Shaneequa

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie

Disliked: Cleanliness
Tons of stain on sheets, chairs and rugs. Bad odor to where I had to go buy air fresheners and spray. Staff did not provide towels so I had to grab them myself. No service in fixing beds or change find sheets either. Not sure why charge service fees if they’re not being provided. Will not come back. Lastly, elevator was down.
Stayed 3 nights in Aug 2025

2/10 Terrible

Denise

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This was monumentally terrible. The whole building smelled musty and like cigarettes. The room’s air conditioning was making loud banging noises on a cycle and could not cool the room. Hair all over the bathroom, sticky carpet, glaring naked lightbulbs, patched together insufficient door lock that felt unsafe. I’m honestly not that hard to please. For $260 per night, this never should have happened. If I had a choice, I would have walked out.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
The elevator didn’t work, the hall rugs were stained, smelled and looked like never vacuumed. Hall furniture stained and smelled. Shower stall had mildew in every caulk joint, and the paint was peeling off the cieling. The shower enclosure was falling apart, curtain rod in window half off. Yah no good. Never experienced such a ratty rundown dirty and unkept hotel.
Stayed 1 night in Aug 2025

8/10 Good

Brent

Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Stayed 1 night in Aug 2025

4/10 Poor

Claudio

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This Quality inn found all the bathroom and the shower they don’t meet the standards service most shower heads are broken and the faucet doesn’t work properly carpet and walls need to be done and replaced Frigidaire are frosty frozen. This Quality Inn Cromwell needs to be inspected!!!!
Stayed 3 nights in Aug 2025

2/10 Terrible

Aldijana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025