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Rakuten STAY TERRACE Hakone Kowakudani

Property class: 3.5

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Photo gallery for Rakuten STAY TERRACE Hakone Kowakudani

A hot spring area with stone and wooden steps leading into the water, surrounded by bamboo and greenery.
A modern living room with a large flat-screen TV, comfortable seating, and a view of the outdoors.
A multi-story hotel with balconies and outdoor seating areas.
A hot tub with a wooden deck and a view of a bamboo fence and mountains.
A modern bathroom with a bathtub, shower, and a window with blinds.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $289
$261 nightly
$289 total
Sep 24 - Sep 25

Explore the area

View in a map
483-2 Kowakudani, Hakone, Kanagawa, 250-0406
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪16 min walk‬

Room options

View all photos for [A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

A modern living room with a large flat-screen TV, comfortable seating, and a view of the outdoors.

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

  • Mountain view
  • 1830 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 2 Large Twin Beds

View all photos for [B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a coffee table, a flat-screen TV, and a kitchen area with a large window.

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for [C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a wooden coffee table, and a TV mounted on the wall.

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Stayable Showroom, No pets allowed, Non Smoking

A modern dining area with a wooden table and six chairs, a sofa, and a TV in the background.

Stayable Showroom, No pets allowed, Non Smoking

  • Mountain view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [D] 2 Queen Beds + Japanese Futon Area / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a coffee table, and a projection screen displaying a landscape.

[D] 2 Queen Beds + Japanese Futon Area / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [D] 2 Queen Beds + Japanese Futon Area(Dog Friendly) / Max. 6 people, Non Smoking

A modern living room with a large wall-mounted TV displaying a forest scene, a brown sofa with cushions, and a small round table.

[D] 2 Queen Beds + Japanese Futon Area(Dog Friendly) / Max. 6 people, Non Smoking

  • Mountain view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking | Premium bedding, WiFi (free), bed sheets

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Bunk Beds and 2 Twin Beds

View all photos for [E] 2 Queen Beds + Japanese Futon Area/ Max. 5 people, No pets allowed, Non Smoking

A modern hotel room with a wooden accent wall, a large flat-screen TV, a wooden dining table, a sofa, and a bench.

[E] 2 Queen Beds + Japanese Futon Area/ Max. 5 people, No pets allowed, Non Smoking

  • Mountain view
  • 710 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

A modern room with a wooden table and chairs, a glass wall offering a view of a mountainous landscape.

[F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for [F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

A modern living room with a sofa, ottoman, and a round wooden table. A television mounted on the wall displays a nature scene.

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

  • Mountain view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for [G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking

[G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking | View from room

[G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking

  • Mountain view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for 【A】Suite (Dog-Friendly) / With Open-Air Bath

Premium bedding, WiFi (free), bed sheets

【A】Suite (Dog-Friendly) / With Open-Air Bath

  • Sleeps 10
  • 4 Queen Beds and 2 Double Beds

View all photos for 【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

Premium bedding, WiFi (free), bed sheets

【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for 【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

Premium bedding, WiFi (free), bed sheets

【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

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Hakone Yutowa

About the neighborhood

Hakone

With a stay at Rakuten STAY TERRACE Hakone Kowakudani in Hakone (Kowakudani), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Open Air Museum. .This apartment is 5.5 mi (8.9 km) from Lake Ashi and 11.9 mi (19.2 km) from Gotemba Premium Outlets.
View more Apartments in HakoneOpens in a new window

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Chisuji Falls - 11 min walk - 0.6 miles
  • Okada Museum of Art - 13 min walk - 0.7 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 16 min walk - 0.9 miles

Getting around

  • Kowakidani Station - 4 min walk
  • Hakone Miyanoshita Station - 18 min walk
  • Haneda Airport (HND) - 128 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬2 min drive
  • ‪ダイニングはこね - ‬2 min drive
  • ‪CAFE Ryusenkei - ‬16 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min drive

About this property

Rakuten STAY TERRACE Hakone Kowakudani

Rakuten STAY TERRACE Hakone Kowakudani offers 23 accommodations with washers/dryers and complimentary bottled water. Beds feature premium bedding. Full-sized refrigerators/freezers, microwaves, and coffee/tea makers are provided.

Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, slippers, and complimentary toiletries. This Hakone apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include rice cookers and hair dryers.

Make yourself at home in one of the 23 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and spring water baths. Conveniences include coffee/tea makers and rice cookers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include an elevator and a vending machine. Free self parking is available onsite.

Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Family friendly

  • Children's dinnerware

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Microwave
  • Paper towels
  • Rice cooker
  • Stovetop

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Laundry

  • Laundry detergent
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Vending machine

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 23 units
  • 4 floors
  • Eco-friendly toiletries
  • Electric car charging station
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Rakuten STAY TERRACE Hakone Kowakudani Hakone
Rakuten STAY TERRACE Hakone Kowakudani Apartment
Rakuten STAY TERRACE Hakone Kowakudani Apartment Hakone

Rakuten STAY TERRACE Hakone Kowakudani Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 157 out of 192 reviews
Rating 8 - Good. 23 out of 192 reviews
Rating 6 - Okay. 10 out of 192 reviews
Rating 4 - Poor. 0 out of 192 reviews
Rating 2 - Terrible. 2 out of 192 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Izabela

Liked: Cleanliness, check-in, communication, listing accuracy
It was very luxurious and clean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing place! Highly recommended! I was blown away by the property!! Huge, beautiful, open and very comfy!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Annmarie

Liked: Cleanliness, check-in, communication, listing accuracy
This room was everything it stated and more. The room was clean and included many nice amenities. I would definitely stay again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Siri

Liked: Cleanliness, check-in, communication, listing accuracy
We really enjoyed our stay here! The hotel is super nice, clean, and comfortable. The location was perfect and made it easy to get around. We’d definitely stay here again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kirsty

Liked: Cleanliness, check-in, communication, listing accuracy
The place was spacious; the facilities were nice like home! There was a kitchen with kitchenwares and utensils and laundry too!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, check-in, listing accuracy
The best hotel I have stayed in my life. I wished I had booked it longer. The perfect place to relax. The attraction nearby were not interesting, but this hotel made up for it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Noelany

Liked: Cleanliness, check-in, communication, listing accuracy
The most amazing stay in Hakone! It truly felt like a retreat and wished I would have stayed an extra night. We rented a car during our stay and it was easy to navigate from hotel to the lake. Room was huge and had everything we could have ever needed. Onsen was great and the balcony view was absolutely beautiful. Will definitely be back!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Wade

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing room, private onsen, comfortable king size beds. Only downside was not being able to store luggage after checkout but there are luggage lockers in most train and ropeway terminals. Room was more like an apartment and very comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Alejandra No

Liked: Cleanliness, check-in, listing accuracy
Clean and very big room with all the necessary ameneties - the prívate onsen are amazing. My only sugestión is that the location is quite isolated probably next time we would choose another one but the room 10/10
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

kushal

Liked: Cleanliness, communication, listing accuracy
No staff at property. Laundry in room was great. Specious rooms, very comfortable stay- felt like home. Location is not great. Limited dining options if you want to eat out.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Edy

Liked: Cleanliness, check-in, communication, listing accuracy
Quiet, clean, modern and family friendly property. Good location, near subway and bus station to access attractions in the area within very reasonable amount of time. Property has plenty of space with private dry sauna and hot spring tub for convenient access. Wish that we have abundance of time to spend and enjoy this property. Highly recommended for winding down and quiet family time away from the bustling cities.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lou Jean

Liked: Cleanliness, check-in, communication, listing accuracy
Clean spacious room. In-room onsen + sauna is great! A bit on the expensive side but it was worth it.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

arash

Liked: Cleanliness, check-in, listing accuracy
Very modern, clean and comfotable, with inroom onsen and sauna with red light and outside footbath in every suit, even a telescope and a projector. The only downfall is its not walking distance to any stores or restaurants you need to take a cab.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, listing accuracy
Nice clean place, however don’t come early as they are very strict with there check in time of 3pm
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, check-in, communication, listing accuracy
Loved the room, great for families and kitchen well equipped. The onsen and sauna were a great addition to the stay. Would recommend that you bring food supplies as only one place near the station to get food.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Joanna

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
The living room & dining rooms where spacious & everything very tidy & clean & washing machine fabulous as was the outdoor entertaining area but the check in process was quite difficult & trying to speak with staff was also difficult but property was fabulous
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, check-in, listing accuracy
Safe, clean, awesome
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, check-in, communication, listing accuracy
Although needing a train to access this place massively exceeded our expectations. The apartment was enormous with the luxury of a private semi outdoor thermal bath & a sauna. For a family of 5 this was absolutely perfect, very glad we chose here & not the other older hotels in the area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, communication
We like this hotel as it is cozy and spacious. The hotspring at room is fab!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this property! Perfect place for a stay-in get-away. Very relaxing and the onsen was AMAZING!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Brianna

Liked: Amenities, property conditions & facilities, communication
Easy and spacious, great for groups.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was excellent. Amazing facilities, clean and modern.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort, communication
Amazing hotel with great facilities, highly recommend
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Louisa

Liked: Cleanliness, property conditions & facilities, communication
Excellent facilities, private onsen was amazing.
Stayed 2 nights in Apr 2025

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