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Aparthotel

Rakuten STAY Hakone Susuki Grass Fields

4.0 star property

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Photo gallery for Rakuten STAY Hakone Susuki Grass Fields

Exterior
Stayable Showroom / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets
Heated floors
Separate tub and shower, spring water tub, free toiletries, hair dryer
2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking | Living area | Heated floors

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
$171
$156 nightly
$171 total
Mar 8 - Mar 9

Explore the area

View in a map
1246-80 Rokurobee, Sengokuhara,, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪1 min walk‬

Room options

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  • Kitchen
  • Washer
  • Dryer
  • Parking included
4.8 out of 5, Exceptional, 120 reviews
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About the neighborhood

Hakone

Located in Hakone (Sengokuhara), Rakuten STAY Hakone Susuki Grass Fields is within a 10-minute drive of Lake Ashi and Ōwakudani. .This aparthotel is 8.5 mi (13.7 km) from Gotemba Premium Outlets and 4.4 mi (7.2 km) from Hakone Kowakien Yunessun.
View more Aparthotels in HakoneOpens in a new window

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Sengokuhara Susuki Prairie - 1 min walk - 0.1 miles
  • Daihakone Country Club - 6 min walk - 0.4 miles
  • Hakone Venetian Glass Museum - 4 min drive - 1.2 miles

Getting around

  • Hakone Miyanoshita Station - 12 min drive
  • Kowakidani Station - 12 min drive
  • Haneda Airport (HND) - 120 min drive

Restaurants

  • ‪銀の穂 - ‬3 min walk
  • ‪じねんじょ蕎麦 箱根九十九 - ‬3 min drive
  • ‪The Dining 四季彩 - ‬3 min drive
  • ‪グランリヴィエール箱根 - ‬3 min walk
  • ‪高原茶寮福風 - ‬6 min walk

About this property

Rakuten STAY Hakone Susuki Grass Fields

Rakuten STAY Hakone Susuki Grass Fields offers 20 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers, spring water baths, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include rice cookers and hair dryers.

Treat yourself to a stay in one of the 20 individually furnished guestrooms, featuring heated floors. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include coffee/tea makers and rice cookers.
Free self parking is available onsite.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's toys

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Paper towels
  • Rice cooker
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Heated floor

Outdoor areas

  • Deck/patio

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Vending machine
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 20 units
  • Electric car charging station
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Rakuten STAY Hakone Susuki Grass Fields Hakone
Rakuten STAY Hakone Susuki Grass Fields Aparthotel
Rakuten STAY Hakone Susuki Grass Fields Aparthotel Hakone

Rakuten STAY Hakone Susuki Grass Fields Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.8/10

Cleanliness

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
clean room, amenities, friendly helpful people, location, spacious room(s) mineral hot spring room, kitchen, bedroom very comfortable. Thank you!
Stayed 2 nights in Nov 2025

4/10 Poor

OKUTO

Stayed 1 night in Oct 2025

10/10 Excellent

Philippe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean rooms, check-in process easy if you received the email otherwise the helpline was great to help
Stayed 1 night in Oct 2025

10/10 Excellent

木村

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
清潔感があって非常に良かったです。
Stayed 1 night in Nov 2025

10/10 Excellent

VERA NATHALIA

Liked: Cleanliness, property conditions & facilities
部屋の雰囲気がいい
Stayed 2 nights in Oct 2025

10/10 Excellent

Tzu-yu

Liked: Cleanliness, room comfort
超棒更超級乾淨
Stayed 2 nights in Oct 2025

10/10 Excellent

Tae Rang

Traveled with family
Liked: Cleanliness, room comfort
Good Condition
Stayed 1 night in Oct 2025

10/10 Excellent

Haruka

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

貴之

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
細かいところの清掃をしっかり行って頂ければ、あとは言う事がないくらい楽しめるし、ゆっくりできます。
Stayed 1 night in Aug 2025

10/10 Excellent

JAESUNG

Stayed 1 night in Jul 2025

10/10 Excellent

ATSUKI

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
ペット同伴できること。
Stayed 1 night in Aug 2025

8/10 Good

MISUMI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
とても快適に過ごせました。温泉も良かったです。
Stayed 1 night in Aug 2025

8/10 Good

MEGUMI

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

SATOSHI

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025