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Lalaca

3.5 star property

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Photo gallery for Lalaca

Hot springs
Lobby
Hot springs
View from property
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

Explore the area

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Hakonemachi, Gora 1320-270, Ashigarashimogun, Hakone, Kanagawaken, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪3 min walk‬
  • Place, Hakone Museum of Art
    ‪6 min walk‬

Room options

View all photos for Room with Shared Shower, Japanese Futon, Non Smoking

Room with Shared Shower, Japanese Futon, Non Smoking | In-room safe, free WiFi

Room with Shared Shower, Japanese Futon, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 172 sq ft
  • Sleeps 4
  • 1 Twin Futon
  • Free WiFi

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Hakone Kowakien TEN-YU
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  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,889 reviews
$400 nightly
The price is $442
Jul 12 - Jul 13
Hakone Kowakien TEN-YU

About the neighborhood

Hakone

With a stay at Lalaca in Hakone (Gora), you'll be a short 4-minute walk from Hakone Gora Park and within 4 minutes by car from Hakone Kowakien Yunessun. .This ryokan is 4.7 mi (7.6 km) from Lake Ashi and 11.2 mi (18.1 km) from Gotemba Premium Outlets.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Gora Park - 3 min walk - 0.2 miles
  • Hakone Museum of Art - 6 min walk - 0.4 miles
  • Hakone Open Air Museum - 18 min walk - 1.0 mile
  • Hakone Kowakien Yunessun - 4 min drive - 1.3 miles

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 5 min walk
  • Haneda Airport (HND) - 129 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬16 min walk
  • ‪箱根餃子センター - ‬11 min walk
  • ‪鮨・天麩羅 風月 - ‬7 min walk
  • ‪奈可むら - ‬15 min walk
  • ‪自然薯農家レストラン 山薬宮城野本店 - ‬3 min drive

About this property

Lalaca

Lalaca offers 9 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 3:00 PM to 11:00 PM.
Make yourself at home in one of the 9 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a garden.
Enjoy a satisfying meal at Lalaca restaurant serving guests of Lalaca.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Lalaca restaurant - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Lalaca restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains

Spa

  • In-room massages
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM
Guests will receive an email with check-in instructions prior to arrival; front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in half board rate plans must check-in before 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Japanese futons are provided based on the number of adults in the reservation.

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Lalaca Inn Hakone
Lalaca Inn
Lalaca Hakone
Lalaca
Lalaca Hotel Hakone-Machi
Lalaca Ryokan
Lalaca Hakone
Lalaca Ryokan Hakone

Lalaca Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 119 out of 174 reviews
Rating 8 - Good. 49 out of 174 reviews
Rating 6 - Okay. 3 out of 174 reviews
Rating 4 - Poor. 1 out of 174 reviews
Rating 2 - Terrible. 2 out of 174 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tricia

Liked: Cleanliness, amenities
Amazing room, beautiful views and both the public and private onsen were fantastic. Our dinner and breakfast were highlights of our trip to Japan.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
What an incredible experience while visiting Japan, the authentic dinner & breakfast were outstanding, and the close proximity to Hakone Ropeway, Lake Ashi and breathtaking views of Mt Fuji was a bonus!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and beautiful place
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner was outstanding. Enjoyed the private hot spring bath, beatiful “lobby”!
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and the food was amazing. The onsens were lovely to relax after breakfast and dinner. I also really liked the midcentury modern architecture and styling, even if some guests might think it's outdated. We had a great time and hope to come back again!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. if you’re lookong for new modern dont go. if you want to experience Japan like the Japanese go here. the staff was so pleasant, the room was so clean and we loved our Onsen stay. Would definitely book again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience staying here with wife and friend. The staff are very polite and professional. The onsens are relaxing. The autumn view from our room was absolutely gorgeous, as was the view from the dining area. The food was excellent, always filling. Quick walk from Gora Station but even quicker to use the next station up if you are taking the cable car to Owakudani/Lake Ashi. We had a very memorable experience here and were really impressed with the cleanliness and comfort provided by the staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my two night stay and my only regret is that I didn't arrive before 6:30pm the 1st night for a wonderful dinner like the one I had on the 2nd night. Location is walking distance from the Gora Train station yet far enough away to feel secluded.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a little nervous at first about visiting a ryokan as we wanted to do things correctly and were unsure on how everything worked, but as soon as we arrived all the staff put us at ease and talked us through hows things worked at every stage. We had a great stay, amazing rooms and views and the food was incredible. Brilliant service, thank you so much for making us feel so welcome.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a charming ryoken with simple amenities that is nestled in the mountains with beautiful views from the room. We slept comfortably on futons in our traditional tatami rooms.The kaiseki meals were amazing so didn't miss out on that experience. They have a private onsen during the evening that you can reserve and a men's and women's bath available . We enjoyed the relaxing atmosphere and friendly staff who spoke English.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service and fab for families

I stayed with my two kids 9 and 13 and they loved it. Amazing place with lovely people that staff it, we enjoyed being able to book the private onsen for half hour on the first night and although we couldn’t book it for the second (no times suitable as we had a early morning check out) we got to try their public onsen which was great too. The food is fabulous if you are up for trying different things but I would say it’s a lot of food so don’t eat too much for lunch! Both my kids have peanut allergy and one is also allergic to shrimp, they were very accommodating just let them know when you book in. Dinner is at 6pm and breakfast served at 8am, don’t sleep in otherwise they’ll call you at 8.10am to call you to come down! I thoroughly recommend this place 😊
Breakfast
Kids dinner
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

??

夕食　朝食が良かった。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, amenities, property conditions & facilities
Der Ryokan ist eine gute Wahl, wenn man Hakone erkunden möchte. Die Unterkunft sieht von Außen zwar nicht nach einem klassischen Ryokan aus bietet aber ansonsten den gleichen besonderen Service. Das Frühstück und Abendessen besteht aus mehreren Gängen die wirklich sehr sättigend und vielfältig sind. Während unserers Aufenthalts gab es immer andere Gerichte. Die Getränke beim Essen kosten extra, wobei Wasser wahrscheinlich kostenlos wäre. Der Onsen war sehr schön und das Wasser stammt von den lokalen Quellen auf dem Berg Owakudani. Es ist trüblich weiß aufgrund der Mineralien des Wassers. Das Zimmer war sehr geräumig und gemütlich. Das Personal war stets freundlich und hilfsbereit.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お料理も美味しく温泉も清潔でとても良かったです。壁の模様など箱根らしさが感じられました。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Todor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience in Japanese style!

Very cosy family hotel! Very clean, super amenities (Kose cosmetics), not far from Gora Station (exl. with extremely heavy luggage), more than enough tasty food with super presentation, clean and nice onsen, attention to the detail. Thank you!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Tadashi

Liked: Cleanliness, staff & service
価格のわりには夕食、朝食が美味しく、量も多く満足した。
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

hiroaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良かった！

1泊の利用です。スタッフの皆さんはとても親切丁寧でした。 食事はまあまあでした。量は十分です。 温泉は大変良かった！
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Yoan Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 최고의 료칸

가성비 너무 좋아요! 석식 조식 훌륭합니다. 비행기 연착 때문에 레스토랑 마감시간에 도착했는데도 석식 차려주셨어요. 온천도 프라이빗 한번 공용탕 한번 했는데, 공용탕도 거의 사람이 안겹쳐요. 왕추천입니다! 고라역에서 걸어갈만 해요!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kunio

Liked: Cleanliness, staff & service
スタッフさんの対応がとても良かったです。8室ほどのこぢんまりとした宿でしたが、ほとんどのお客さんがインバウンドだったこともあってか、レストラも静かで良かったです。残念なのは駐車場が少し狭い点と玄関が地味すぎな点です。
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的溫泉酒店，值得推介！

雖然是一所家庭式溫泉酒店，地方不太大，但服務和整潔度都令人滿意，而且有服務員懂得用普通話溝通，一泊兩食的食物也很好吃，份量相當充足。雖然入住的酒店房沒有浴室，但去公眾浴室的路程亦很方便，另外可以免費使用半小時私人風呂，也是一個很好的體驗！缺點的話，只是溫泉池比較細，不過由於房間不多，其實是可以接受的！
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent little ryokan

The hotel was a bit of a trek to get to from Gora station, especially with kids and a lot of luggage. We certainly got a good workout heading there. (The website says to get off at a different stop for an easier walk but because of the typhoon in October, the cable car was damaged so we had to take a replacement bus which brought us to Gora.). However, once we got there, we loved the place. We were travelling with 3 families and it was perfect. The Onsen facilities were wonderful, and the access to a private half hour slot for the Onsen was a great bonus. The tatami beds were so comfortable and both the dinner and breakfast offered high quality food in abundance. The service was excellent in every way. Overall, it was a relaxing and fun stay and we all agreed that we would stay there again in the future.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

majidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at lalaca was excellent. The staff is very friendly. The outdoor onsen was awesome and the 30 minute private slot for each room at the onsen is an excellent idea. The dinner and breakfast were great with a large variety of different foods. Its a very scenic location. We really enjoyed our stay!!
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Så vackert ställe! Bra läge nära kommunikationer. Och mycket vänlig personal som kunde bra engelska. Bra Wi-fi.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

箱根の親孝行

予約後、旅館の方丁寧なご案内のメールをいただきました。写真着きの道案内や、食事内容の要望まで細かい気遣いをして下さりました。アットホームな温かさに感激です。温泉も食事も大満足です。 とてもいい親孝行ができて感謝しております。また利用したいです。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Yi lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will choose this hotel again

Nice hotel and staffs. Quiet environment and the hot spring is brilliant.
Stayed 2 nights in Jul 2019

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