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Hyatt Regency Hakone Resort and Spa

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Photo gallery for Hyatt Regency Hakone Resort and Spa

A cozy outdoor seating area with a fire pit, surrounded by wicker furniture and large windows offering a view of trees.
Exterior
A modern dining area with a large wooden table, chairs, and a tall vase of pampas grass.
Serves breakfast, lunch, and dinner
A modern hotel room with a large bed, a flat-screen TV, a desk, and a balcony with a view of the sea.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $283
$256 nightly
$283 total
Aug 3 - Aug 4

Explore the area

View in a map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪15 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪2 min drive‬

Room options

View all photos for REGENCY EXC TWIN

Hypo-allergenic bedding available, minibar, in-room safe, desk

REGENCY EXC TWIN

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding available, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, and a bench.

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 2 Twin Beds

Hypo-allergenic bedding available, minibar, in-room safe, desk

Executive Suite, 2 Twin Beds

  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Regency, Executive Suite

A modern hotel room with a sofa, a television, a small table, and a bed with two pillows.

Regency, Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds (Tatami)

A modern hotel room with a large bed, a desk, and a view of an outdoor seating area.

Room, 2 Twin Beds (Tatami)

9.8 out of 10
Exceptional
(13 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds, Mountain View

A hotel room with a large bed, a desk, and a view of the mountains through large windows.

Room, 2 Twin Beds, Mountain View

9.6 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds (Dog Friendly)

Deluxe Room, 2 Twin Beds (Dog Friendly) | Hypo-allergenic bedding available, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (Dog Friendly)

  • 783 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

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The price is $454
Aug 28 - Aug 29
Hakone Kowakien TEN-YU

About the neighborhood

Hakone

With a stay at Hyatt Regency Hakone Resort and Spa in Hakone (Gora), you'll be within a 5-minute drive of Hakone Gora Park and Hakone Kowakien Yunessun. .This luxury resort is 1.4 mi (2.3 km) from Hakone Open Air Museum and 2.9 mi (4.7 km) from Sengokuhara Susuki Prairie.
View more Resorts in HakoneOpens in a new window

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Museum of Art - 13 min walk - 0.7 miles
  • Hakone Gora Park - 15 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 2 min drive - 0.9 miles
  • Hakone Open Air Museum - 4 min drive - 1.3 miles

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 16 min walk

Restaurants

  • ‪箱根餃子センター - ‬3 min drive
  • ‪金沢まいもん寿司箱根強羅店 - ‬4 min drive
  • ‪鮨・天麩羅 風月 - ‬18 min walk
  • ‪CAFE Ryusenkei - ‬4 min drive
  • ‪奈可むら - ‬4 min drive

About this property

Hyatt Regency Hakone Resort and Spa

Hyatt Regency Hakone Resort and Spa offers 80 accommodations with DVD players and minibars. LCD televisions come with satellite channels. Bathrooms include slippers, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste.

This Hakone resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 80 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including hot springs and a hot tub. Additional features at this resort include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy French cuisine at Dining Room French, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Hakone? This resort has 1141 square feet (106 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Dining Room French - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Dining Room Sushi - This sushi bar specializes in sushi and serves dinner only. Reservations are required. Open daily.
Living Room - This lobby lounge serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 10:00 AM to 7:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: JPY 5,566 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Dining Room French
  • Dining Room Sushi
  • Living Room

Things to do

  • Designer stores
  • Full-service spa
  • Hot springs
  • Hot tub
  • Library
  • TV in common areas

Family friendly

  • Children's dinnerware
  • DVD player
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,141 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
Dinner is not included in the half board rate plan for children age 12 or younger.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5566 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Hyatt Regency Hakone Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 39 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from the rooms!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anne-Sofie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Our kids loved the food and the Onsen
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and amazing property. No issues throughout our stay and the room, view was amazing. Definitely on my re-visit list.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting with a nice Onsen. We loved waking up to birds chirping out the window with misty clouds rolling down through the ravine. Magical place.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities
Clean and friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation and super friendly staff.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful big rooms !
Beautiful lounge
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Khoo Boo

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms, clean, excellent and friendly service from all staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a midway stop point for us to take a break and recharge. Hyatt Hakone did not disappoint. Felt peaceful and relax. Staff, Food, property was amazing.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the atmosphere. The fireplace in the living room smelled so good and looked cozy. The service was thoughtful and attentive. The room was spacious, and the view was amazing. The food and drinks were excellent. The bed was comfortable. I really liked the decor. Peaceful and serene.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Spacious guest rooms, nice restaurant (The Living Room), coffee available at 7AM, very nice and welcoming staff, fantastic view of the mountains and proximity to Sounzan Ropeway line.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

anthony joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained, great staff, spacious rooms!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Wonderful stay and relaxing
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice onsen - excellent sushi restaurant experience.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

mervyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous winter retreat experience with the Onsen as the highlight . Excellent service ; Clean Tidy Restful . Highly recommend
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and hot springs were fantastic!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Meenu

Nice property with great shuttle service
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Wonderful experiences
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Nikita

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Amenities were average
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency Hakone was beautiful and the family really enjoyed the hospitality and the onsen!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Jeetesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with excellent staff.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great service
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ellisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy the onsen! Staff was very friendly!
Stayed 2 nights in Apr 2025

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