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Hotel Nanpuso

Property class: 4.5

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Photo gallery for Hotel Nanpuso

Water flowing from a faucet into a basin.
A traditional Japanese room with tatami flooring, a low table, and shoji screens.
A hot tub with a wooden floor and a bamboo screen in the background.
A pool with a wooden deck and a bamboo fence in the background.
A wooden deck with a hot tub, seating area, and a view of greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is $238
$215 nightly
$238 total
Nov 3 - Nov 4

Explore the area

View in a map
179 Yumotochaya, Hakone, Kanagawa, 250-0312
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Tamadare Falls
    ‪12 min walk‬

Room options

View all photos for Standard Japanese-Western Room, Non Smoking

A variety of dishes on a tray, including sushi and other Asian cuisine.

Standard Japanese-Western Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Japanese-Style Room, Non Smoking

A variety of dishes and a glass of red wine on a table.

Standard Japanese-Style Room, Non Smoking

  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking

A variety of dishes on a table, including seafood, vegetables, and a glass of red wine.

Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking

A variety of dishes on a table, including seafood, vegetables, and a glass of red wine.

Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking

A hotel room with two beds, a desk, chairs, and a balcony with a view of a hillside.

Standard Room, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking

A variety of dishes on a table, including seafood, vegetables, and a glass of red wine.

Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking

A variety of dishes on a table, including seafood, vegetables, and a glass of red wine.

Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking

A variety of dishes on a table, including sushi, sashimi, and other Japanese cuisine.

Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking

A variety of dishes on a table, including sushi, sashimi, and other Japanese cuisine.

Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Japanese style room with small garden- Non smoking

A variety of dishes and a glass of red wine on a table.

Standard Japanese style room with small garden- Non smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking

A variety of dishes on a table, including sushi, sashimi, and other Japanese cuisine.

Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

A variety of dishes on a tray, including sushi and other Asian cuisine.

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

A variety of dishes and drinks on a table with a view of greenery in the background.

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

A traditional Japanese-style room with tatami flooring, a low wooden bed, a television, and sliding shoji doors.

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking

A variety of dishes and drinks on a table with a view of greenery in the background.

Standard Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

Room, Non Smoking

  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a television on a stand.

Standard Room, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Superior Room, Non Smoking

A room with tatami flooring, a low table, two chairs, a sofa, and a sliding door leading to a bathroom.

Superior Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

Basic Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

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About the neighborhood

Hakone

With a stay at Hotel Nanpuso in Hakone (Yumoto), you'll be steps from Hakone Hot Springs and 5 minutes by foot from Tenzan Onsen. .This luxury ryokan is 7.9 mi (12.7 km) from Lake Ashi and 5.8 mi (9.4 km) from Hakone Kowakien Yunessun.

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Tamadare Falls - 12 min walk - 0.7 miles
  • Shogenji Temple - 18 min walk - 1.0 mile
  • Sounji Temple - 3 min drive - 0.8 miles

Getting around

  • Hakone Yumoto Station - 8 min drive
  • Kowakidani Station - 13 min drive
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬4 min drive
  • ‪料理茶屋花さがみ - ‬19 min walk
  • ‪はつ花そば 本店 - ‬16 min walk
  • ‪ハイカラ中華 日清亭 - ‬18 min walk
  • ‪山そば - ‬19 min walk

About this property

Hotel Nanpuso

Hotel Nanpuso offers 112 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Digital television is provided.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, hair dryers, and children's slippers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 108°F.

Make yourself at home in one of the 112 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, hair dryers, and slippers. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.
Take advantage of recreation opportunities including hot springs and a seasonal outdoor pool. Additional features at this ryokan include complimentary wireless internet access, shopping on site, and a television in a common area.
Satisfy your appetite at the ryokan's coffee shop/cafe.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • 2 indoor/outdoor hot springs
  • Children's pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's pool
  • High chair
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Pool umbrellas

Spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Built in 1965
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Children's slippers
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The seasonal pool will be open from July 20 to August 31
Pool access available from 9:30 AM to 4:30 PM
Hot springs access available from 6:00 AM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Hotel Nanpuso Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 169 reviews
Rating 8 - Good. 45 out of 169 reviews
Rating 6 - Okay. 15 out of 169 reviews
Rating 4 - Poor. 1 out of 169 reviews
Rating 2 - Terrible. 4 out of 169 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, would love to come back and will recommend to friends.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel Very clean. Staff very friendly and helpfull. We highly recommend
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner and breakfast were incredible. We loved having our own private onsen.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Nanpuso was fantastic. Check-in was seamless, thanks to the professional front desk staff, Clark Ms. Mano, who went above and beyond to assist us. While the dinner was satisfactory, the breakfast was impressive with numerous delicious options. Overall, we had a wonderful time and would definitely return.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful room, hotel, and our time their will be a memory I go back to every time I need to feel relaxed.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying at a Japanese ryoukan and a super warm onsen in our room as incredible. The kaiseki dinner service was very good as well. Loved the experience
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an extremely relaxing and invigorating vacation stay in a private onsen room. The shiatsu massage was next level. The breakfast buffet and traditional Japanese dinner were delicious, well presented and the service was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely polite and helpful. We appreciated the Japanese room which included a traditional Japanese dinner served in the room. The public bath was clean and relaxing. Be sure the reserve breakfast time early as they close at 10 Am.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and onsen spa , had tradition dinner in our room , then breakfast buffet , super nice,
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a private spa which was very pleasant, however not many towels
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was outstanding and the staff was very accommodating. We fell in love the the local area and the private open air hot spring was amazing.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid using this hotel. Lot of fake reviews. Many hidden charges. Rooms are terrible and stinky.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, great food,
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Extremely generous customer service and excellent breakfast and dinner choices
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice, especially the kimonos!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only confusing to navigate around the hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very welcoming and friendly. Attentive and patient.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Amenities
Amazing place and stuff. Beautiful view
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent service
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all professional and helpful. They understood that it was a special occasion and we're very helpful throughout the stay.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was travelling with my 2 adult sons and the experience was amazing! They do not think I can top this and I believe them. The service to our room was great and the kaiseki dinner was amazing! The staff were very attentive and the food was excellent. Breakfast was a bit more aggressive as everyone was fending for themselves but still very good food and lots of options from Western to Japanese. We had an Onsen in our room because of tattoos but it was such a great experience as we all took turns. The area of Hakone is beautiful and it would be nice to spend more than 1 night to discover a bit more. The only thing that was a bit difficult was the humidity in the room but I eventually managed to adjust the air flow to my satisfaction.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Nanpuso in Hakone was just amazing. The hotel offers beautiful hot springs and a relaxing atmosphere surrounded by nature. We stayed in a room with an open-air bath, which was a truly special experience, peaceful, private, and perfect after a long day of exploring. The staff were friendly and welcoming, and everything was clean and comfortable. This hotel is perfect for anyone looking to enjoy Hakone’s traditional charm and natural beauty in a relaxing, luxurious way. We would love to come back again!
Stayed 1 night in Oct 2025

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