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Hakone Suisen

Property class: 2

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Photo gallery for Hakone Suisen

A balcony with two wicker chairs, a small table, and a glass railing overlooking a mountainous landscape.
A modern hotel room with a large window, a dining table, a sofa, and a TV.
A room with a large window, two red chairs, and a table with a teapot and cups.
A wooden interior with a glass partition and a reflective floor.
A traditional Japanese-style room with tatami flooring, a low table with cushions, a sliding door, and a view of the outdoors.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Kitchen
The current price is $147
$132 nightly
$147 total
Aug 28 - Aug 29

Explore the area

View in a map
254 Ohiradai, Hakone, Kanagawa, 250-0405
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Hot Springs
    ‪8 min drive‬
  • Place, Hakone Kowakien Yunessun
    ‪13 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed, Non Smoking, Mountain View

A modern hotel room with a bed, a desk, and a view of the outdoors.

Single Room, 1 Twin Bed, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking, Mountain View

A traditional Japanese-style room with tatami flooring, a low table, cushions, a television, and sliding doors.

Standard Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Comfort Quadruple Room, Non Smoking, Mountain View

A modern room with a large window, a dining table, and two chairs.

Comfort Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Quadruple Room, Non Smoking, Mountain View

A hotel room with two beds, a small table, chairs, a sofa, and a large window offering a view of the outdoors.

Superior Quadruple Room, Non Smoking, Mountain View

9.8 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Deluxe Quadruple Room, Non Smoking, Mountain View

A traditional Japanese room with tatami flooring, a low wooden table, and a sliding door.

Deluxe Quadruple Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Executive Triple Room, Non Smoking, Mountain View

A hotel room with two beds, a desk with a chair, a balcony with a chair, and a view of greenery.

Executive Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Single Room, Mountain View, Non-smoking

Iron/ironing board (on request), WiFi (free), bed sheets

Single Room, Mountain View, Non-smoking

  • Sleeps 1
  • Free WiFi

View all photos for Standard Japanese Room, Mountain View, Non-smoking

Interior

Standard Japanese Room, Mountain View, Non-smoking

  • Sleeps 5
  • 1 Double Futon
  • Free WiFi

View all photos for Executive Japanese-western room, Mountain view, Non-smoking

Iron/ironing board (on request), WiFi (free), bed sheets

Executive Japanese-western room, Mountain view, Non-smoking

  • Sleeps 5
  • Free WiFi

Similar properties

Hot springs
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,948 reviews
$389 nightly
The price is $430
Sep 13 - Sep 14
Hakone Kowakien TEN-YU

About the neighborhood

Hakone

With a stay at Hakone Suisen in Hakone (Ohiradai), you'll be a 3-minute drive from Hakone Hot Springs and 6 minutes from Hakone Kowakien Yunessun. .This ryokan is 7.5 mi (12.1 km) from Lake Ashi and 13.3 mi (21.4 km) from Gotemba Premium Outlets.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Hot Springs - 8 min drive - 1.1 miles
  • Hakone Open Air Museum - 13 min drive - 1.5 miles
  • Hakone Kowakien Yunessun - 13 min drive - 2.9 miles
  • Lake Ashi - 27 min drive - 7.2 miles

Getting around

  • Hakone Ohiradai Station - 2 min walk
  • Kowakidani Station - 5 min drive
  • Haneda Airport (HND) - 95 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬8 min drive
  • ‪NARAYA CAFE - ‬3 min drive
  • ‪箱根上の湯スイッチバックカフェ - ‬6 min walk
  • ‪CAFE Ryusenkei - ‬6 min drive
  • ‪鮨・天麩羅 風月 - ‬6 min drive

About this property

Hakone Suisen

Hakone Suisen offers 15 accommodations with rice cookers and slippers. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include bidets, hair dryers, children's slippers, and toothbrushes and toothpaste.

This Hakone ryokan provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). LCD televisions are featured in guestrooms. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are 2 hot springs open between 3:00 PM and 11:00 PM.
Make yourself at home in one of the 15 guestrooms featuring microwaves and LCD televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and hair dryers.
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and a vending machine.
Featured amenities include luggage storage, microwave in a common area, and refrigerator in a common area. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Things to do

  • 2 hot springs

Family friendly

  • Children's books
  • Children's dinnerware
  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Hakone Suisen Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 164 out of 192 reviews
Rating 8 - Good. 23 out of 192 reviews
Rating 6 - Okay. 3 out of 192 reviews
Rating 4 - Poor. 1 out of 192 reviews
Rating 2 - Terrible. 1 out of 192 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation and location. Staff was was friendly and accommodating.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem. The staff were wonderful, the landscape was stunning. We loved the room, the food for breakfast was a nice add on. Pleasant service with beautiful scenery.
Stayed 1 night in May 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay but breakfast very basic and meals to buy for cooking not great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff. Decent breakfast. Enjoyed both indoor and outdoor hot spring very much.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff. I recommend the place and definitely would go back here.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

OCTAVIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities are excellent, will return soon
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional, facilitie was great
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Friendly staff and spacious rooms. Location better suited when you have a car. No showers in standard room and communal “shower” area in onsen was inadequate.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ritwik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best property to experience the Japanese culture and Suisen. Highly recommend
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and relax.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rhiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodation, staff are really friendly and the town beautiful for a quiet getaway
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Agnieszka

Amazing place. The atmosphere was peaceful and relaxing, surrounded by beautiful nature, which made it the perfect getaway from the busy city. The rooms were very clean, comfortable, and traditional, which made the stay feel authentic and special. The onsen was one of the highlights — very clean, relaxing, and not too crowded. It was the perfect way to unwind after a day of exploring Hakone.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was picked up at the station even if the hotel is only 5 minutes walk downhill! The staff was awesome and they started giving me 5 local beers as welcome guest. There two onsen out- and indside were charming, especially downstairs with a view to the mountains…
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at this hot-spring hotel! It's a short walk downhill from Ōhiradai station and from the moment we arrived, the staff made us feel very welcome. The room and facilities were very clean and we loved the breakfast, the lounge with an amazing record collection, the craft beer vending machine, and of course the baths. Note that there is no restaurant for dinner, but they do have delicious frozen prepared foods available for purchase and a kitchen and dining area where you can make them, and the staff is very helpful. It's a modern ryokan experience and we'd love to come back there!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Staff were very kind to us despite being English-speaking tourists, lovely view of the valley, and strong Japanese vibes throughout the property. Price was right too. Only off putting part was the interesting walk from the train station.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here - quiet and serene with beautiful mountain views. The onsens were incredible and often empty because of how small the hotel is. Great service and facilities!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ryokan experience.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a lovely spot to stay. A very authentic and peaceful Ryokan experience in a beautiful setting. The room was much larger than I expected with a relaxing forest outlook. The staff were very helpful and accomodating, providing a lovely breakfast of pastries and even a lift up to the train with our luggage when we left. It’s not far to walk from the train, but a bit tricky crossing the road when busy. We found it easier to cross further up around the corner when arriving, we had our luggage forwarded for arrival which was very easy. We were hoping to try the little Japanese pub by the train station but it was closed, but ordered Uber eats quite easily, otherwise you can eat in Gora or Hakone Yumoto. Would definitely recommend for a quiet, authentic stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Very clean and spacious room. A traditional Japanese feel to it! The amenities were great. They had most things you might need, including Yukatas. This together with the onsen bath made this a very relaxing stay. Finally, the staff was lovely and very helpful!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the hot springs and the how great the staff was. I will gladly come back again next.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Masha

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at Hakone Sui​sen. The location is fantastic — peaceful, beautiful, and perfectly placed for exploring Hakone. The atmosphere feels truly magical and relaxing from the moment you arrive. The staff were so welcoming and kind, which made the experience even more special. Our room was beautiful, comfortable, and very well kept. We felt completely at ease the entire time. This was one of the highlights of our trip and we would happily stay again. Highly recommend!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a very nice place to stay. It was very calm and clean and the stuff was very friendly. It was also very affordable for a beautiful room.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
The whole place was spotless, staff was more than great, but what stood out is their attention to details: the way they recognize you and bring you your shoes as soon as you enter the lobby, they give you a flashlight if you go out at night, they take time to explain things. It is the PERFECT place to stay for a night or two, in a quiet environment.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price. Very friendly and helpful staff. Quiet, nice and cosy facilities. Enjoyed my stay very much.
Stayed 2 nights in Aug 2025

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