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Hakone Suisen

2.0 star property

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Lobby
Standard Triple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets
Hot springs
Superior Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets
Deluxe Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Kitchen
$191
$172 nightly
$191 total
Jan 30 - Jan 31

Explore the area

View in a map
254 Ohiradai, Hakone, Kanagawa, 250-0405
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Hot Springs
    ‪18 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪9 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed, Non Smoking, Mountain View

Single Room, 1 Twin Bed, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Single Room, 1 Twin Bed, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Mountain view

View all photos for Standard Triple Room, Non Smoking, Mountain View

Standard Triple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Futons
  • Mountain view

View all photos for Comfort Quadruple Room, Non Smoking, Mountain View

Comfort Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Comfort Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 4 Twin Futons
  • Mountain view

View all photos for Superior Quadruple Room, Non Smoking, Mountain View

Superior Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Mountain view

View all photos for Deluxe Quadruple Room, Non Smoking, Mountain View

Deluxe Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Futons
  • Mountain view

View all photos for Executive Triple Room, Non Smoking, Mountain View

Executive Triple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Executive Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Mountain view

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About the neighborhood

Hakone

With a stay at Hakone Suisen in Hakone (Ohiradai), you'll be within a 10-minute drive of Hakone Kowakien Yunessun and Hakone Open Air Museum. .This ryokan is 8 mi (12.9 km) from Lake Ashi and 13.3 mi (21.4 km) from Gotemba Premium Outlets.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Hot Springs - 18 min walk - 1.0 mile
  • Hakone Open Air Museum - 9 min drive - 1.5 miles
  • Hakone Kowakien Yunessun - 9 min drive - 2.1 miles
  • Lake Ashi - 23 min drive - 6.8 miles

Getting around

  • Hakone Ohiradai Station - 2 min walk
  • Kowakidani Station - 5 min drive
  • Haneda Airport (HND) - 95 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬7 min drive
  • ‪bar hotel 箱根香山 - ‬6 min drive
  • ‪NARAYA CAFE - ‬3 min drive
  • ‪箱根上の湯スイッチバックカフェ - ‬6 min walk
  • ‪奈可むら - ‬6 min drive

About this property

Hakone Suisen

Ryokan in Hakone with free parking
Hakone Suisen offers 15 accommodations with rice cookers and slippers. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include bidets, hair dryers, children's slippers, and toothbrushes and toothpaste.

This Hakone ryokan provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). LCD televisions are featured in guestrooms. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are 2 hot springs open between 3:00 PM and 11:00 PM.
Make yourself at home in one of the 15 guestrooms featuring microwaves and LCD televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and hair dryers.
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and a vending machine.
Featured amenities include luggage storage, microwave in a common area, and refrigerator in a common area. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Things to do

  • 2 hot springs

Family friendly

  • Children's books
  • Children's dinnerware
  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Hakone Suisen Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 115 out of 133 reviews
Rating 8 - Good. 14 out of 133 reviews
Rating 6 - Okay. 2 out of 133 reviews
Rating 4 - Poor. 1 out of 133 reviews
Rating 2 - Terrible. 1 out of 133 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eileen, Sun Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and informative. At check in, they sat me down & explained everything about the hotel. My room had the most incredible view of Hakone. The hotel was very clean. The bath house was very nice. There was also a neat little lounge room with records and such as well as a foot bath on the first floor. I did not take advantage of these things during my stay but still very nice features! The free breakfast was decent, mostly bread items. I don’t really have any complaints.
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Rhiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodation, staff are really friendly and the town beautiful for a quiet getaway
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a very nice place to stay. It was very calm and clean and the stuff was very friendly. It was also very affordable for a beautiful room.
Stayed 1 night in Sep 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ryokan was very unique for a first timer like me. Staff were very polite and helpful, and could speak good English which was a big help! Would definitely recommend to anyone staying in a Ryokan for the first time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price. Very friendly and helpful staff. Quiet, nice and cosy facilities. Enjoyed my stay very much.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Amenities
Really nice hotel with friendly staff. Japanese style room with beautiful views of the mountains. Had 2 onsens and a foot bath, with lounge areas. Had breakfast and bought dinner nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking to get away to quiet serenity then this is a lovely place. It is removed from easy access to activities in the area, other than the outdoor sculpture park, which is EXTREMELY worth a visit, but it was a beautiful location to spend a peaceful break in the midst of the big cities on our itinerary.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hakone Suisen was wonderful. The hospitality and warmth of the staff made us feel genuinely cared for. They have a well-managed indoor and outdoor onsen. Their breakfast service is also lovely. At checkout, a kind staff member even drove our luggage to the train station, going above and beyond. We would love to return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and clean. Loved the traditional rooms and the onsen.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Stayed 1 night in Jun 2025

10/10 Excellent

kirsten

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel tucked away with gorgeous views! Close walk to bus stop and the train, you’ll just have to prepare to walk uphill a lot lol the onsen is amazing, we used the outdoor one every night. There aren’t many people so both hubby and I had the onsen to ourselves each time! It’s such a peaceful place, it’s where we ended our Japan trip. Just know that restaurants and shops close early (like 5-7pm!) and the busses also stop around 10 so eat early. We got the executive suite, so so worth it I promise!! Oh and we absolutely loved the provided yukatas, wish we could buy them!
Outdoor footbath
View outside our room!
Stayed 2 nights in May 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean hotel. Stuffs are very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property inside the mountains, in connection with nature. Onsen facilities is great with indoor and outdoor options
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 1 night in May 2025

10/10 Excellent

Annelise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This feels like a true retreat in the middle of a busy trip. The onsen experience is relaxing and the staff is friendly. We stayed in a traditional Japanese style room and it was a calm and serene environment with a beautiful view of the mountains.
Stayed 2 nights in May 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. They were so accommodating with our 12 month old and even had a snack bag, a Yokuta, and baby bath for him. Best part of our trip so far. So beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Angel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing stay, peaceful super clean. Would 100% come back next time
Stayed 1 night in May 2025

10/10 Excellent

Tommy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean but a bit of a walk from the bus stop nearby. The facility has nice amenities such as vending machines and lounge room.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place. With its own onsen. It was special. Calm. Relaxing.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and friendly staff but because of location and no dinner service you are limited to what you can eat during your stay. Recommend bringing your own dinner from the market. Overall amazing experience, would have been better if it were closer to restaurants or had dining service.
Stayed 1 night in Apr 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful stay

Beautiful quiet secluded property. Very friendly staff. Not many restaurants nearby. Property does offer some frozen meals should you not want go out. No in room shower.
Stayed 2 nights in Apr 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Apr 2025