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Hakone Kowakien TEN-YU

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Hot springs
In-room safe, blackout drapes, cribs/infant beds, free WiFi
Lobby
Separate tub and shower, spring water tub, free toiletries, hair dryer
Exterior
Luxury
4.5 star property
9.6

Exceptional

Tranquil ryokan with hot springs

Mineral-rich waters fill private hot tubs, blending ryokan charm with modern luxury. The restaurant serves exquisite steak dinners after soaking in indoor hot springs. From the terrace, guests enjoy garden views while personalized concierge services enhance this authentic Japanese retreat.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
The current price is $458
$415 nightly
$458 total
May 8 - May 9

Explore the area

View in a map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪2 min walk‬
  • Place, Hakone Open Air Museum
    ‪16 min walk‬

Room options

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(60 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.0 out of 10
Wonderful
(13 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(15 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(25 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.6 out of 10
Excellent
(7 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Similar properties

Free toiletries, hair dryer, slippers, bidet
Hakone Kowakien Mikawaya Ryokan
Kowakudani
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 309 reviews
$349 nightly
The price is $386
May 31 - Jun 1
Hakone Kowakien Mikawaya Ryokan

About the neighborhood

Hakone

With a stay at Hakone Kowakien TEN-YU in Hakone (Ninohira), you'll be steps from Hakone Kowakien Yunessun and 3 minutes by foot from Okada Museum of Art. .This luxury ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.9 mi (3 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Kowakien Yunessun - 2 min walk - 0.1 miles
  • Okada Museum of Art - 4 min walk - 0.3 miles
  • Hakone Open Air Museum - 16 min walk - 0.9 miles
  • Hakone Gora Park - 3 min drive - 1.3 miles

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 132 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬17 min walk
  • ‪蕎麦 貴賓館 - ‬3 min walk
  • ‪ダイニングはこね - ‬4 min walk
  • ‪奈可むら - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU offers 150 accommodations with private hot tubs and safes. 50-inch LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Treat yourself to a stay in one of the 150 guestrooms, featuring private hot tubs and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and refrigerators.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Geihinkan(Steak) - This steakhouse serves dinner only.
Kihinkan(sobakaiseki) - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Sign language-capable staff
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 3300.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1539 out of 1845 reviews
Rating 8 - Good. 198 out of 1845 reviews
Rating 6 - Okay. 55 out of 1845 reviews
Rating 4 - Poor. 25 out of 1845 reviews
Rating 2 - Terrible. 28 out of 1845 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

yi

Liked: Cleanliness, amenities, property conditions & facilities
very nice place, friendly and very good view
Stayed 1 night in Jan 2026

10/10 Excellent

Emily

Stayed 1 night in Jan 2026

10/10 Excellent

Brett

Stayed 2 nights in Jan 2026

10/10 Excellent

Curt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Super friendly, kind staff. Rooms were clean and comfortable. Great location high on the mountain. In room onsen was nice for a quick private soak. The forest and rooftop public onsen were lovely and uncrowded. Breakfast buffet was delicious.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was more than expected! The Onsen experience was superb and the staff was 100% accommodating, friendly, and English language friendly. The buffet dinner and breakfast option was delicious including snow crab at both meals (as of this review). The connecting public / unisex Onsen was also included which was a bonus as we could enjoy themed spas. If you are looking for your first Hakone Onsen resort, I highly recommend this spot. Rooms were huge and all inclusive experience. Smiles all around.
Stayed 2 nights in Jan 2026

10/10 Excellent

Henry

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff was amazing and the facilities were exceptional!
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very relaxed environment with excellent accommodations, food, staff and wonderful hot baths.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jakub

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
EVERYTHING WAS PERFECT. This is a very special place and experience Exceeded our lofty expectations by a lot. People food water rooms authentic vibe. Breakfast and dinner are unreal.
Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful! The service was exceptional, the onset was amazing, food was soooo delicious, and hotel was very clean. LOVED everything! Can’t wait to go back.
Stayed 1 night in Jan 2026

10/10 Excellent

PATRICK

Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private Onsen was perfect temperature. Dinner and breakfast buffets were delicious with many choices of food.
Stayed 1 night in Jan 2026

10/10 Excellent

Han

Stayed 2 nights in Jan 2026

10/10 Excellent

Kamran

Liked: Cleanliness, amenities, property conditions & facilities
Staff, food and onsen were perfect. Ideal weekend retreat!
Stayed 2 nights in Jan 2026

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities
Our stay at Ten-Yu was more than expected! The staff was beyond courteous and even with the language barrier, they were so helpful and nice. Our room and the entire property was a wonderful experience. We wish our stay was longer! The food was excellent.
Stayed 2 nights in Jan 2026

10/10 Excellent

Frances Sin-Wah

Stayed 2 nights in Jan 2026

10/10 Excellent

Alvina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean room. Great amenities and food was amazing. I love we have an option of private onsen.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotel experiences i have ever had. It is worth it to spend at least one night there. The dinning options were great and quality was superb. Highly recommend coming here to relax after being in the busy cities!
Stayed 1 night in Jan 2026

10/10 Excellent

Tomoaki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 3 nights in Jan 2026

8/10 Good

Jingjun

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staffs are well-trained and welcoming. Instructions to the hotel is also quite clear. Food is really delicious and offer a wide range of selections. The only thing is that during our stay, maybe because the room is also right next to the hallway, there were weird noises like people stepping in and out. It's an overall nice experience disregarding the noise part.
Stayed 1 night in Jan 2026

10/10 Excellent

Ka Po

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Mathieu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is absolutely phenomenal, we had a situation with my partner needing some medical care and the staff went above and beyond to care for her. Area is amazing, views are beautiful and the dinner and breakfast is stellar! 10/10 will be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Mitchell

Stayed 2 nights in Jan 2026