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Room type Options Nightly price Book
Superior Room with Open Air Bath with Buffet Dinner at 7:30pm, Non Smoking
2 Large Twin Beds and 2 Twin Futons
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room with Open Air Bath with Buffet Dinner at 5pm, Non Smoking
2 Large Twin Beds and 2 Twin Futons
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Superior Room with OpenAir Bath with Teppan Yaki Dinner(starts at 5-6pm) , Non Smoking
377 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior with Open-air Onsen Bath, Non Smoking (Breakfast plan)
377 square feet
2 Large Twin Beds and 2 Twin Futons
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Gorgeous Kiseki Taste of Abalone and Lobster Dinner at 8pm& Japanese/Western Buffet Breakfast
2 Large Twin Beds and 2 Twin Futons
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury spa ryokan, walk to Hakone Kowakien Yunessun

Popular property highlights

Free self parking
Free WiFi
Smoke-free property
24-hour front desk
Multilingual staff

Located in Hakone, Hakone Kowakien TEN-YU is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. This luxury ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.8 mi (2.9 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, spring water baths, and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Hakone Kowakien TEN-YU features hot springs and a sauna. The ryokan offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury ryokan also offers spa services, a terrace, and a vending machine. Onsite self parking is complimentary.

Hakone Kowakien TEN-YU is a smoke-free property.

  • Spa services on site
  • Terrace
  • Luggage storage
  • Children's games
  • Children's toys
  • Elevator
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Concierge services
  • Gift shops or newsstand
  • 24-hour front desk
  • Vending machine
  • Total number of rooms - 150
  • Free self parking
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese
  • Korean
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Hakone Kowakien TEN-YU offers 150 accommodations with safes and complimentary bottled water. 50-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Wheelchair accessible
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Digital TV service
  • Free WiFi
  • LCD TV
  • TV size: 50
  • TV size measurement: inch
  • Cribs/infant beds (surcharge)
  • Spring water bathtub
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Guidebooks or recommendations
  • Children's dinnerware
  • Baby bath
  • Grab bar - near toilet

Where to Eat

Geihinkan(Steak) - This steakhouse serves dinner only.

Kihinkan(sobakaiseki) - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Nearby Things to Do

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site
  • Hot springs nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

  • Number of indoor hot springs - 2
  • Body treatments
  • Indoor mineral hot springs (Japanese-style onsen)
  • Number of outdoor hot springs - 2
  • Facial treatments
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Aromatherapy treatments
  • Number of indoor/outdoor hot springs - 2
  • Massages
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Sign language-capable staff

Hotel Policies

Check-in

Check-in time ends at 10:00 PM

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 3300.0 per stay.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

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Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Security system

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 2

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hakone Kowakien TEN-YU Inn
  • Kowakien TEN-YU Inn
  • Kowakien TEN-YU
  • Hakone Kowakien TEN YU
  • Hakone Kowakien TEN YU
  • Hakone Kowakien TEN-YU Ryokan
  • Hakone Kowakien TEN-YU Hakone
  • Hakone Kowakien TEN-YU Ryokan Hakone

We should mention

Hot springs access available from 5:00 AM to midnight.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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