See all properties

Hotel Chocolate Deluxe

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Chocolate Deluxe

Deluxe Studio Suite (Cadbury) | Bathroom | Shower, hair dryer, slippers, towels
Property grounds
Deluxe Studio Suite (Cadbury) | Living room | 42-inch Smart TV with satellite channels, TV
Deluxe Studio Suite (Cadbury) | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
Temezcuitate Zona Centro, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪5 min walk‬
  • Place, Union Garden
    ‪5 min walk‬
  • Place, Alley of the Kiss
    ‪10 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room (Larin)

Superior Quadruple Room (Larin) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Quadruple Room (Larin)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (Xocolatl)

Deluxe Double Room (Xocolatl) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room (Xocolatl)

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room (Cocoa)

Classic Double Room (Cocoa) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double Room (Cocoa)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Double Room (Muffin)

Elite Double Room (Muffin) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Elite Double Room (Muffin)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite (Cadbury)

Deluxe Studio Suite (Cadbury) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Studio Suite (Cadbury)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Sofa Bed

Similar properties

City view from property
Hotel Chocolate Suites
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 283 reviews
$30 nightly
The price is $36
Mar 26 - Mar 27
Total with taxes and fees
Hotel Chocolate Suites

About the neighborhood

Guanajuato

With a stay at Hotel Chocolate Deluxe in Guanajuato (Zona Centro), you'll be a 4-minute walk from Museo Iconográfico del Quijote and 6 minutes by foot from Don Quijote Iconographic Museum. .This hotel is 0.7 mi (1.1 km) from Juarez Theater and 0.8 mi (1.2 km) from Church of San Diego.

What's nearby

  • Juarez Theater - 5 min walk - 0.3 miles
  • Union Garden - 5 min walk - 0.3 miles
  • Pipila Monument - 7 min walk - 0.4 miles
  • University of Guanajuato - 7 min walk - 0.4 miles
  • Alley of the Kiss - 10 min walk - 0.6 miles

Getting around

  • Bajío Intl. Airport (BJX) - 34 min drive

Restaurants

  • ‪Santo Café - ‬3 min walk
  • ‪El Chahuistle - ‬3 min walk
  • ‪The Beer Company Tasting Room - ‬2 min walk
  • ‪Vivo Café - ‬3 min walk
  • ‪CAFE TAL - ‬1 min walk

About this property

Hotel Chocolate Deluxe

Hotel Chocolate Deluxe offers 6 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 42-inch Smart televisions come with satellite channels.

Bathrooms include showers, slippers, and hair dryers. This Guanajuato hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 6 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Hotel Chocolate Deluxe has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free secured, covered valet parking on site
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

CHOCOLATE DELUXE
Hotel Chocolate Deluxe Hotel
Hotel Chocolate Deluxe Guanajuato
Hotel Chocolate Deluxe Hotel Guanajuato

Hotel Chocolate Deluxe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 66 reviews
Rating 8 - Good. 15 out of 66 reviews
Rating 6 - Okay. 12 out of 66 reviews
Rating 4 - Poor. 7 out of 66 reviews
Rating 2 - Terrible. 4 out of 66 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Francisco

Room looked better in pictures. No phone to contact reception.
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was not in the location shown on Expedia. Rather than being in the center of town it is high on a hill, requiring a steep walk down and back up the hill to visit the center. My room was not at the main hotel but at a secondary location which was a walk down the street and down a hill. The property has many stairs to go down to the garden then more stairs to the room. The room has a nice coloured glass window, but it has no curtain, so the lights in the garden shine in the room all night. There were no baked goods for breakfast as stated on the offer for the room, and to get a coffee in the morning it is required to walk back to the main hotel. The
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the city and view but disappointed in hotel

Amenities not as listed on own website nor hotels.com. No coffee maker in room or in hotel. Restaurant only opens at 8 am. Nothing in the area outside hotel for food unl Staff is friendly but amenities lacking, especially at the Deluxe location, which is a 350 meter walk away up the road (also not clearly indicated when booking). Restaurant is also in other hotel. Nice room, comfortable and quiet with superb view. Minibar is great, but with lack of food services in area, a coffee station is required, either in the rooms or in common area as listed in description.
Deluxe room
View
Stayed 2 nights in Mar 2025

10/10 Excellent

NORMA

Stayed 4 nights in Feb 2025

4/10 Poor

Sandra

Stayed 4 nights in Dec 2024

8/10 Good

Claudia

Liked: Staff & service
It’s a co nice place, but slow service and they need to improve cleaning
Stayed 2 nights in Nov 2024

6/10 Okay

Veronica

Stayed 3 nights in Nov 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good and safe
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Stayed 10 nights in Oct 2024

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La queja es que la reservación era para chocolate deluxe y a la hora de hacer cheque in nos cambiaron a otro hotel y como no conocemos la ciudad tuvimos qué aceptar de lo contrario hubiera cancelado en el momento
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The patios and restaurant I really like but I did not enjoy the walk to Centro because it is so very steep.
Stayed 3 nights in Oct 2024

10/10 Excellent

Noe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent
Stayed 1 night in Sep 2024

4/10 Poor

martin, fontana

Stayed 2 nights in Jun 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. Not really close to the center but transportation is provided for a fee. I guess we should have read the room description a bit better as the room we booked did not have AC and was very warm. We were moved to another of their locations and the room had AC and was very spacious. We had a great view of the city at this location. The only thing that I will complain about was that the beds are very hard and uncomfortable. We had a great time in Guanajuato! Very beautiful city!
Stayed 5 nights in May 2024

4/10 Poor

Priscila

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Price was very affordable and the customer service in person was good ( not over messages). Then room was dirty and it had stains on the bed sheets, we found some clothes in the bathroom and the worst part there’s no A/C. They also try to change my reservation and resell me the same room for a higher price ( because I arrived after their check-in hours)
Stayed 3 nights in May 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great value for money, fantastic view of the city from the property and from the rooms. Short walk down the hill into the city centre. Parts of the property seemed a little tired, however for the value this wasn’t an issue.
Stayed 1 night in Feb 2024

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and very nice with a great view of the city below. Staff is helpful and friendly. You have to walk about 325 meters to sister property for breakfast. Rooms don't have heat or air conditioning.
Stayed 5 nights in Jan 2024

6/10 Okay

Jolynn

Stayed 2 nights in Jan 2024

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful weekend

The hotel staff were very attentive and helpful. The hotel was very clean and the room had an amazing view of Guanajuato. They have parking. It's a little hike down to the center of town and they offer shuttle service at a small cost up and down too.. We had a wonderful relaxing stay. Definitely will book there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. The view spectacular and we liked that we were away from the busyness of the centre
Stayed 2 nights in Dec 2023

10/10 Excellent

Line

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay…it’s out of the way but quiet and very easy to accès to the cebtre
Stayed 1 night in Dec 2023

2/10 Terrible

Julio

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Mal en todo

La dirección que dan es un callejón donde llegas y no hay recepción ni nada que indique que estás en el hotel, y cuando hablas al número telefónico nadie te contesta, hice como 8 llamadas hasta que alguien me contestó a quien le di mi ubicación y espere ahí como 10 minutos sin que nadie apareciera, hasta que mejor me fui a rentar otro hotel,
Stayed 1 night in May 2023

4/10 Poor

Luis

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it *5*, might not be a fancy big chain worldwide known hotel... but what makes it special and unique is the "Staff" from the Ladies at the front desk to the housekeeping lady and the drivers that transport you for free from and to the hotel to downtown up to 4 times a day, Really nice people. Also, they offer free breakfast! Definitely coming back on the next trip.

10/10 Excellent

violeta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best customer service ever!

Where can i start. We got lost finding the hotel as gps is tricky after calling hotel Jackie send over her driver Antonio to where we were at and guided us to the hotel. Location is good once you get the hang of it. Just remmeber to always go by Panoramic rd. Walk to the center was about 10min. parking is at their location right newct door thats were you park but its 1min walk not bad. Sayra at check in provided excellent customer service and kept it professional when we were having issues witht the reservation system. Rooms spacious, balcony. Fridge in room w drinks, price menu making it convenient for the guest.
Stayed 2 nights in Nov 2022