See all properties

Krystal Urban Guadalajara

3.5 star property

Choose dates to view prices

Photo gallery for Krystal Urban Guadalajara

Property entrance
Exterior
Interior detail
In-room safe, individually decorated, individually furnished, desk
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$100
$82 nightly
$100 total
Total with taxes and fees
Apr 10 - Apr 11

Explore the area

View in a map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
  • Place, Minerva Roundabout
    ‪10 min walk‬
  • Place, Applicant Service Center
    ‪12 min walk‬
  • Place, Avienda Chapultepec
    ‪17 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(55 reviews)
  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

9.0 out of 10
Wonderful
(87 reviews)
  • City view
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Breakfast, lunch, dinner served; Mexican cuisine
Hotel Velvet Plaza
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 3,716 reviews
$55 nightly
The price is $67
Mar 29 - Mar 30
Total with taxes and fees
Hotel Velvet Plaza

About the neighborhood

Guadalajara

A stay at Krystal Urban Guadalajara places you in the heart of Guadalajara, within a 5-minute drive of Minerva Roundabout and US Consulate General Guadalajara. .This hotel is 2.6 mi (4.2 km) from Expo Guadalajara and 2.7 mi (4.3 km) from Guadalajara Country Club.

What's nearby

  • Los Arcos de Guadalajara - 7 min walk - 0.4 miles
  • Minerva Roundabout - 10 min walk - 0.6 miles
  • Applicant Service Center - 12 min walk - 0.7 miles
  • Avienda Chapultepec - 17 min walk - 0.9 miles
  • US Consulate General Guadalajara - 4 min drive - 1.9 miles

Getting around

  • Juarez Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 46 min drive

Restaurants

  • ‪Café P’al Real - ‬1 min walk
  • ‪Royal Yak - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Choppers - ‬1 min walk
  • ‪Restaurant IRORI Guadalajara - ‬1 min walk

About this property

Krystal Urban Guadalajara

Krystal Urban Guadalajara offers 140 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 140 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Krystal Urban Guadalajara has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Krystal Urban Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1088 out of 1559 reviews
Rating 8 - Good. 274 out of 1559 reviews
Rating 6 - Okay. 120 out of 1559 reviews
Rating 4 - Poor. 36 out of 1559 reviews
Rating 2 - Terrible. 41 out of 1559 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

8/10 Good

Lilibeth

Business traveler
Liked: Property conditions & facilities
staff was very courteous. Especially the concierge who was very helpful and super friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Roger

Stayed 3 nights in Dec 2025

8/10 Good

John

Stayed 4 nights in Dec 2025

6/10 Okay

CARLOS

Stayed 3 nights in Nov 2025

10/10 Excellent

Lauro

Stayed 1 night in Dec 2025

10/10 Excellent

Marcus

Stayed 1 night in Dec 2025

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt had a chance to enjoy the amenities due my itinerary. However the staff and restaurant attention was great! Specially the waiter captian in the mornings was always pending my baby had her fruits ready!
Stayed 5 nights in Nov 2025

10/10 Excellent

ana maria

Liked: Cleanliness, staff & service, amenities
Todo muy bien
Stayed 1 night in Nov 2025

10/10 Excellent

Omar

Stayed 1 night in Nov 2025

10/10 Excellent

Rocio

Stayed 1 night in Nov 2025

2/10 Terrible

roselia

Stayed 3 nights in Oct 2025

6/10 Okay

Raul, Cancun

Stayed 1 night in Nov 2025

10/10 Excellent

Rogelio Guzman

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2025

10/10 Excellent

ARTURO

Traveled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
Was everything good , just small detail the toilet system to flush it didn’t work so no big deal
Stayed 1 night in Nov 2025

10/10 Excellent

Arturo

Stayed 4 nights in Nov 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities
Awesome hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

ALEJANDRO

OK
Stayed 2 nights in Nov 2025

6/10 Okay

Mario

Stayed 3 nights in Nov 2025

8/10 Good

MUJDAT

Disliked: Cleanliness, amenities
.....
Stayed 7 nights in Nov 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fantastic underground parking lot underneath the hotel with great security.
Stayed 1 night in Nov 2025

10/10 Excellent

Diego Esteban

Stayed 3 nights in Nov 2025

10/10 Excellent

Angelica, Morgan Hill

Stayed 1 night in Oct 2025