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Krystal Urban Guadalajara

Property class: 3.5

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Photo gallery for Krystal Urban Guadalajara

A modern hotel entrance with a glass facade, outdoor seating area, and a staircase leading to the lobby.
A spacious lobby with a high ceiling, a central seating area, and a large bookshelf.
A modern hotel room with a large bed, a desk, and a chair. There is a view of the city through large windows.
A modern interior with a central escalator, glass panels on the walls, and a patterned ceiling.
A modern building with a glass facade and a sign reading "KRYSTAL URBAN."

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $94
$78 nightly
$94 total
Total with taxes and fees
Sep 12 - Sep 13

Explore the area

View in a map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
  • Place, Minerva Roundabout
    ‪10 min walk‬
  • Place, Applicant Service Center
    ‪14 min walk‬
  • Place, Avienda Chapultepec
    ‪19 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Room

A modern hotel room with a large bed, wooden headboard, and a dark wall with bokeh lights.

Standard Room

9.0 out of 10
Wonderful
(58 reviews)
  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two beds, a nightstand with a phone and a lamp, and a cityscape view through sheer curtains.

Standard Double Room

9.2 out of 10
Wonderful
(100 reviews)
  • City view
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

A modern hotel room with a large bed, wooden headboard, and a dark wall with bokeh lights.

Junior Suite, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Guadalajara

A stay at Krystal Urban Guadalajara places you in the heart of Guadalajara, within a 5-minute drive of Minerva Roundabout and US Consulate General Guadalajara. .This hotel is 2.6 mi (4.2 km) from Expo Guadalajara and 3.4 mi (5.5 km) from Guadalajara Cathedral.

What's nearby

  • Los Arcos de Guadalajara - 7 min walk - 0.4 miles
  • Minerva Roundabout - 10 min walk - 0.6 miles
  • Applicant Service Center - 14 min walk - 0.8 miles
  • Avienda Chapultepec - 19 min walk - 1.0 mile
  • Midtown Jalisco - 6 min drive - 1.7 miles

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 46 min drive

Restaurants

  • ‪Café P’al Real - ‬1 min walk
  • ‪Royal Yak - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk
  • ‪Super Salads - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Krystal Urban Guadalajara

Krystal Urban Guadalajara offers 140 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 140 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Krystal Urban Guadalajara has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Krystal Urban Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1158 out of 1616 reviews
Rating 8 - Good. 273 out of 1616 reviews
Rating 6 - Okay. 111 out of 1616 reviews
Rating 4 - Poor. 34 out of 1616 reviews
Rating 2 - Terrible. 40 out of 1616 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Erick Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff and good location.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Jorge Martinez

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Friendly staff and good location
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Magali

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stay, kept our luggage after checkout to make the time before going to the airport more convenient
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Tania P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service the personnel and the cleaning room were unique
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Guillermina

Liked: Cleanliness, staff & service, amenities
Excellent service, location and amenities. Thank you for a very pleasant stay.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Quite and safe location .
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service
Clean Room and Good location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Awesome hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Laura Nataly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

CESAR FABIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
It was clean and in a perfect spot to go everywhere. The service was awesome.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Fantastic underground parking lot underneath the hotel with great security.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Lilibeth

Liked: Property conditions & facilities
staff was very courteous. Especially the concierge who was very helpful and super friendly
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

TIRSO EDUARDO SANCHEZ

Liked: Cleanliness
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Good location. Nice staff
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the property well kept.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Alan santiago

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente !
Stayed 1 night in Dec 2025
Verified review

8/10 Good

daysi

Liked: Cleanliness
Comfortable bed and pillow and a nice-sized room with balcony
Stayed 1 night in Oct 2025