Hotel Portobelo

3.0 star property

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Photo gallery for Hotel Portobelo

Lobby sitting area
Lobby sitting area
Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
$59
$50 nightly
$59 total
Total with taxes and fees
Dec 30 - Dec 31

Explore the area

View in a map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Place, Parque Revolucion
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Guadalajara Cathedral
    ‪10 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

Standard Double Room (Dos Camas Matrimoniales)

9.6 out of 10
Exceptional
(25 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.4 out of 10
Exceptional
(240 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Guadalajara

With a stay at Hotel Portobelo, you'll be centrally located in Guadalajara, within a 5-minute drive of Guadalajara Cathedral and Avienda Chapultepec. .This hotel is 4 mi (6.5 km) from Plaza del Sol and 6 mi (9.6 km) from Andares Shopping Center.

What's nearby

  • Parque Revolucion - 1 min walk - 0.1 miles
  • Plaza de Armas - 9 min walk - 0.5 miles
  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Degollado Theater - 14 min walk - 0.8 miles
  • Avienda Chapultepec - 17 min walk - 0.9 miles

Getting around

  • Juarez Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • ‪Okuma - ‬1 min walk
  • ‪Tortas La Bendición - ‬1 min walk
  • ‪Rojo Pete - ‬3 min walk
  • ‪Tacos El Pastorcito - ‬1 min walk
  • ‪Babel Club - ‬2 min walk

About this property

Hotel Portobelo

Hotel with free parking, near Guadalajara Cathedral
Hotel Portobelo offers 86 accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Stay in one of 86 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Enjoy a meal at PBH or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Reviews

Hotel Portobelo Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1400 out of 1787 reviews
Rating 8 - Good. 284 out of 1787 reviews
Rating 6 - Okay. 61 out of 1787 reviews
Rating 4 - Poor. 15 out of 1787 reviews
Rating 2 - Terrible. 27 out of 1787 reviews

Reviews

10/10 Excellent

AQUILES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

mark, ft. mitchell

Stayed 3 nights in Jul 2025

10/10 Excellent

mark, ft. mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here a number of times and they always have great people working there, from the front desk Eva to friendly house keeping-Lilian,Alma, Atiana? And others
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , very safe area
Stayed 4 nights in Jun 2025

10/10 Excellent

Rosa, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent lication
Stayed 1 night in Aug 2025

8/10 Good

Jesus R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for being in the downtown area. Good service
Stayed 4 nights in Aug 2025

10/10 Excellent

rosalba

Liked: Cleanliness, staff & service, room comfort
Muy buen servicio ,amabilidad,limpieza, ubicacion ,
Stayed 5 nights in Aug 2025

8/10 Good

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise from construction inside and outside
Stayed 2 nights in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Juaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 10 nights in Aug 2025

10/10 Excellent

Art

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gilberto

Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Stayed 3 nights in Aug 2025

10/10 Excellent

Gerzain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

2/10 Terrible

Herminia

Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really good stay it's close to everything in el centro Everything was clean and nice
Stayed 1 night in Jul 2025

10/10 Excellent

Gerzain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerzain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Felipe

Liked: Cleanliness
Stayed 8 nights in Jul 2025

10/10 Excellent

María Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value for the money!!

Everything was excellent !!
Stayed 1 night in Aug 2025

10/10 Excellent

Alberto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👌
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice, clean abd sage !! Great locstion !
Stayed 6 nights in Jul 2025