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Hotel Portobelo

3.0 star property

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Photo gallery for Hotel Portobelo

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Bar (on property)
Lobby
Reception
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services
The current price is $66
$54 nightly
$66 total
Total with taxes and fees
Jun 30 - Jul 1

Explore the area

View in a map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Guadalajara Cathedral
    ‪10 min walk‬
  • Place, Degollado Theater
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

9.4 out of 10
Exceptional
(32 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

9.4 out of 10
Exceptional
(280 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Interior
Hotel Morales Historical & Colonial Downtown Core
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  • Pool
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  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 1,996 reviews
$73 nightly
The price is $89
Jun 15 - Jun 16
Total with taxes and fees
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About the neighborhood

Guadalajara

With a stay at Hotel Portobelo, you'll be centrally located in Guadalajara, within a 5-minute drive of Guadalajara Cathedral and Avienda Chapultepec. .This hotel is 3.6 mi (5.8 km) from Expo Guadalajara and 6.2 mi (10 km) from Andares Shopping Center.

What's nearby

  • Plaza de Armas - 9 min walk - 0.5 miles
  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Palacio de Gobierno - 10 min walk - 0.6 miles
  • Plaza de la Liberacion - 12 min walk - 0.7 miles
  • Degollado Theater - 14 min walk - 0.8 miles

Getting around

  • Juarez Station - 2 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 43 min drive

Restaurants

  • ‪Chai - ‬3 min walk
  • ‪Okuma - ‬1 min walk
  • ‪La Borrasca - ‬3 min walk
  • ‪Tacos El Pastorcito - ‬3 min walk
  • ‪La Gozadera Cantina Bar - ‬3 min walk

About this property

Hotel Portobelo

Hotel Portobelo offers 86 accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Stay in one of 86 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Enjoy a meal at PBH or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Hotel Portobelo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1576 out of 1971 reviews
Rating 8 - Good. 287 out of 1971 reviews
Rating 6 - Okay. 64 out of 1971 reviews
Rating 4 - Poor. 15 out of 1971 reviews
Rating 2 - Terrible. 29 out of 1971 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Guadalupe Javier

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean rooms
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great room, quiet, helpful staff,
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Diego Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and very easy parking
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Walkable to everything you need. Restaurants, shopping, historical area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Great service, room was very clean.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Nice area. Great staff, good value.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities
Great staff, Rooms were very nice.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jesusus

Liked: Cleanliness, staff & service, amenities
Still my favorite place to stay in GDL. Affordable, comfortable, excellent service, and great installations.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diego Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Clean establishment, friendly staff and easy self parking … highly recommended
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Jesus Alejandro Fletes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

CHARLES

Liked: Cleanliness, amenities, property conditions & facilities
Graet location. Excellent staff. The restaurant food was very delicious and affordable.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean and the staff very courteous
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, and recently renovated.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Exelente servicio
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portobelo offers a good price/quality relationship, staff is great and professional, great for a quick stopover or a longer stay, make sure to get a large room for longer stays.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jordan

Liked: Cleanliness, property conditions & facilities
Courteous staff, welcoming, clean soft bedding. Quiet hotel, reasonable location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities
The hotel is very clean and neat. The services were excellent, and I highly recommend it.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness
Great place to stay in Guadalajara! I have returned many times and will continue to do so. Clean. Pleasant staff. Lots of hot water. Great location.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Guadalupe Javier

Liked: Cleanliness, property conditions & facilities
Great place, little noisy due to renovation.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
si exelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Fantastic Hotel as always. We stay here alot because its so good. Didnt disapoint
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, always very friendly. The rooms are new and very clean
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean , good service 👍👍
Stayed 5 nights in Jan 2026