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Hotel Portobelo

3.0 star property

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Photo gallery for Hotel Portobelo

Lobby sitting area
Reception
Lobby sitting area
Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services
$67
$55 nightly
$67 total
Total with taxes and fees
Apr 6 - Apr 7

Explore the area

View in a map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Guadalajara Cathedral
    ‪10 min walk‬
  • Place, Teatro Diana
    ‪15 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

9.6 out of 10
Exceptional
(25 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

9.4 out of 10
Exceptional
(262 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Guadalajara

With a stay at Hotel Portobelo, you'll be centrally located in Guadalajara, within a 5-minute drive of Guadalajara Cathedral and Avienda Chapultepec. .This hotel is 6.2 mi (10 km) from Andares Shopping Center and 9.6 mi (15.5 km) from Akron Stadium.

What's nearby

  • Parque Revolucion - 1 min walk - 0.1 miles
  • Plaza de Armas - 9 min walk - 0.5 miles
  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Degollado Theater - 14 min walk - 0.8 miles
  • Teatro Diana - 15 min walk - 0.8 miles

Getting around

  • Juarez Station - 2 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 43 min drive

Restaurants

  • ‪Chai - ‬3 min walk
  • ‪Okuma - ‬1 min walk
  • ‪La Gozadera Cantina Bar - ‬3 min walk
  • ‪Tortas La Bendición - ‬2 min walk
  • ‪Vancouver Wings - ‬1 min walk

About this property

Hotel Portobelo

Hotel Portobelo offers 86 accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Stay in one of 86 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Enjoy a meal at PBH or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1491 out of 1880 reviews
Rating 8 - Good. 285 out of 1880 reviews
Rating 6 - Okay. 62 out of 1880 reviews
Rating 4 - Poor. 13 out of 1880 reviews
Rating 2 - Terrible. 29 out of 1880 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sergio

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Excelente servicio y muyncomodo
Stayed 1 night in Nov 2025

6/10 Okay

Nigel

Liked: Cleanliness
Some staff in restaurant seemed more interested in mobile phones than me. Hotel was nice and not too far from centre
Stayed 3 nights in Dec 2025

10/10 Excellent

Juaquin

Stayed 2 nights in Nov 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, property conditions & facilities
Like always, people nice, place very clean, no complaints.
Stayed 2 nights in Dec 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel because it’s surrounded by restaurants, fast food, shops and it’s a 10 minute walk to the cathedral. The staff is very friendly and are quick to respond to any problem you may have. I also love the fact that this hotel has room service 24 hours and serves breakfast lunch and dinner and it also has a nice bar. I highly recommend it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Araceli

Stayed 4 nights in Nov 2025

10/10 Excellent

Gustavo, Garden Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The room was completely renovated.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portobelo offers a good price/quality relationship, staff is great and professional, great for a quick stopover or a longer stay, make sure to get a large room for longer stays.
Stayed 1 night in Nov 2025

8/10 Good

Reyna

Stayed 2 nights in Nov 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 4 nights in Oct 2025

6/10 Okay

osiel

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Everyone was friendly; the room was clean and the hot water was plentiful.
Stayed 7 nights in Nov 2025

10/10 Excellent

jordan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Courteous staff, welcoming, clean soft bedding. Quiet hotel, reasonable location.
Stayed 3 nights in Nov 2025

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice people, and they office a nice clean to the room
Stayed 3 nights in Nov 2025

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
This service is good I am people it’s nice very polite
Stayed 1 night in Nov 2025

10/10 Excellent

Elva Patricia

Stayed 1 night in Oct 2025

10/10 Excellent

Richard Allen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Nov 2025

8/10 Good

Olga

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean and the staff very courteous
Stayed 1 night in Nov 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/a
Stayed 2 nights in Nov 2025

10/10 Excellent

Beatriz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The A/C didn't work in our room most of the time
Stayed 4 nights in Jul 2025

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Oct 2025

8/10 Good

Guillermo

Stayed 1 night in Nov 2025

6/10 Okay

Elohim

Stayed 2 nights in Nov 2025

10/10 Excellent

Elias

Stayed 1 night in Nov 2025