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Hotel Plaza Genova Centro

3.5 star property

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Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Front of property
Deluxe Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
$64
$53 nightly
$64 total
Total with taxes and fees
Jan 15 - Jan 16

Explore the area

View in a map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Degollado Theater
    ‪3 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(215 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Guadalajara

Hotel Plaza Genova Centro is in the heart of Guadalajara, within a 5-minute walk of Degollado Theater and Guadalajara Cathedral. .This hotel is 0.8 mi (1.3 km) from Mercado Libertad and 0.9 mi (1.5 km) from Hospicio Cabanas.

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.2 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Degollado Theater - 3 min walk - 0.2 miles
  • Mercado Libertad - 7 min walk - 0.4 miles
  • Teatro Diana - 14 min walk - 0.8 miles

Getting around

  • San Juan de Dios Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 44 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Lonchería La Playita - ‬3 min walk
  • ‪Café Boutique Degollado - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Chai - ‬2 min walk

About this property

Hotel Plaza Genova Centro

Hotel with free parking, 3-minute walk to Degollado Theater
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 197 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1123 out of 1791 reviews
Rating 8 - Good. 413 out of 1791 reviews
Rating 6 - Okay. 137 out of 1791 reviews
Rating 4 - Poor. 56 out of 1791 reviews
Rating 2 - Terrible. 62 out of 1791 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

jesus

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great service all around
Stayed 11 nights in Oct 2025

10/10 Excellent

Luis E, San Diego

Stayed 4 nights in Oct 2025

10/10 Excellent

Franco

Stayed 2 nights in Oct 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Amenities
Muy bien servicio me gustó mucho. Se lo recomiendo a todos. Las recepcionistas fueron muy amables me ayudar bien rápido.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edison, Tecate

Stayed 3 nights in Oct 2025

8/10 Good

brenda

Stayed 4 nights in Oct 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Toan, lompoc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Professional employees
Stayed 4 nights in Sep 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Cinthia berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar solo un poco ruidoso si te toca cuarto frente a la calle
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

2/10 Terrible

Mercedes

Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

8/10 Good

Raul, Chula Vista

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oscar who greets you to your room is the best! He knows the town and will assist in anything you may need. Highly recommend you speak with him when you arrive. I also would recommend upgrading your room to the 6th floor, it's really nice, totally remodeled and worth it!
Stayed 4 nights in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amable e instalaciones limpias
Stayed 2 nights in Sep 2025

8/10 Good

Leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel en una buena zona del centro. Muy limpio y el personal muy agradable. Hasta me ayudaron a reservar un tour a Tequila alli en el propio hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

martha

Stayed 1 night in Sep 2025

4/10 Poor

Jose Mario Ramirez

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to update accommodations and room
Stayed 3 nights in Sep 2025

8/10 Good

Estela

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bed was not that comfortable and street noise was loud. Juarez street noise was very loud.
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the service and friendliness of the staff, they were kind and helpful. The room was serviced and cleaned satisfactorily, however, the carpet was a
Stayed 8 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an adventurous and peaceful stay here.!
Stayed 7 nights in Sep 2025

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old, dirty, moldy, dingy, dark rooms. Shower was backed up. Lights did not work properly.
Stayed 2 nights in Sep 2025

2/10 Terrible

Jeanette

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was very bad. The room was in a very bad condition. The bathroom was the worst part, the water was very cold, not even warm, the sink was dripping water with horrible patches all around from top to bottom, the ceiling had bad black mold and it felt like a piece of it was about to fall and it was very duty. The only light in the room (lamp) was not working, the tv and the telephone(which I needed for room service for food and toilet paper as there was none) were not working as well. The comforters had red stains on it so hopefully it was not blood. Overall, worst hotel ever.
Stayed 2 nights in Sep 2025