Sonesta ES Suites Flagstaff

3.0 star property

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Photo gallery for Sonesta ES Suites Flagstaff

BBQ/picnic area
Exterior
Lobby
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $160
$144 nightly
$160 total
Total with taxes and fees
May 17 - May 18

Explore the area

View in a map
1400 North Country Club Drive, Flagstaff, AZ, 86004
  • Place, Continental Country Club
    ‪13 min walk‬
  • Place, Aspen Valley Golf Club
    ‪2 min drive‬
  • Place, Flagstaff Mall and The Marketplace
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪13 min drive‬

Room options

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(40 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Fireplace

8.2 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Fireplace (Two Bedroom Two Kings)

7.2 out of 10
Good
(31 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Suite, Multiple Beds, Accessible (Two Bedroom Mobility Roll in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 747 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Accessible (Mobility Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Fireplace (Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Accessible, Fireplace (Two Bedroom Two Kings Mobility Tub)

  • 747 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Accessible (Mobility Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Flagstaff

Located in Flagstaff, Sonesta ES Suites Flagstaff is in a national park, a 4-minute drive from Flagstaff Mall and The Marketplace and 7 minutes from Northern Arizona University. .This hotel is 3.9 mi (6.2 km) from Walnut Canyon National Monument and 5.9 mi (9.5 km) from Flagstaff Medical Center.

What's nearby

  • Continental Country Club - 13 min walk - 0.7 miles
  • Aspen Valley Golf Club - 2 min drive - 1.7 miles
  • Flagstaff Mall and The Marketplace - 3 min drive - 1.9 miles
  • Northern Arizona University - 7 min drive - 6.1 miles
  • Lowell Observatory - 11 min drive - 6.5 miles

Getting around

  • Flagstaff Station - 13 min drive
  • Flagstaff Pulliam Field (FLG) - 14 min drive

Restaurants

  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks (in Flag Mall Parking Lot) - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Toasted Owl Cafe - ‬5 min walk

About this property

Sonesta ES Suites Flagstaff

Sonesta ES Suites Flagstaff offers 102 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 39-inch LCD televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites Flagstaff. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • In a national park
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 27 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Flagstaff Sonesta
Flagstaff Sonesta Suites
Sonesta ES Flagstaff
Sonesta ES Suites Aparthotel Flagstaff
Sonesta ES Suites Flagstaff
Sonesta Flagstaff
Sonesta Flagstaff ES Suites
Sonesta Suites Flagstaff
Suites ES
Sonesta ES Suites Flagstaff Aparthotel
Sonesta ES Suites Flagstaff Hotel
Sonesta ES Suites Flagstaff Flagstaff
Sonesta ES Suites Flagstaff Hotel Flagstaff

Sonesta ES Suites Flagstaff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 519 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Lo

Traveled with family
Disliked: Cleanliness
Staff were wonderful, breakfast was very good, fresh veggies were a very nice surprise; the size of the unit was amazing, kitchen and bathrooms were clean and fresh; however, living room pullout sofa was beyond acceptable condition and the carpets were quite stained.
Stayed 1 night in Jan 2026

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are very outdated and furniture is very worn. Heat was totally off in the room when we checked in so it was absolutely freezing for hours until we could get it warmed up especially cause it was 4° outside. Fireplace is useless in the room since it’s wood burning - no idea where you’d even get wood to use it. Breakfast was ok but pancake machine was broken so only had eggs, toast, bagels and bacon. There’s no elevators so if you have a second story room then you have to haul heavy bags up several stairs. Room was clean but I would stay elsewhere next time.
Stayed 1 night in Jan 2026

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Room nice with oven to bake a birthday cake.
Stayed 1 night in Jan 2026

6/10 Okay

Dony

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I emailed the GM and AGM on 1/19/26 and as of 1/24/26 I have not received any acknowledgement of receipt of my email. My brother and I booked rooms for our families and when when we arrived, we were alerted that the key programming system was down and that we would have to be let into our rooms every time we left. I cannot imagine what it was like for the young lady at the front desk having to run around the property opening doors for everyone with varying degrees of feelings about the situation.I begrudgingly (for the sake of the staff) went to the front desk to report that my television was not working. Andrew was sent to our room to address the issue. As soon as he walked in, he instantly recognized the problem and he relayed that this was a recurring issue with a specific kind of TV. He went above and beyond to help. It was getting late and we went the entire first day without use of the TV when we had 2 families in one room (my brother’s family had dinner with us in our room). As promised, Andrew brought the TV and got it working the next day. He was in our room until after 10pm Saturday night and back in our room Sunday morning. My experience would have been very poor at an establishment with tattered furniture, peeling paint, sunburnt signage, and very dated everything else, had it not been for the staff.
Stayed 2 nights in Jan 2026

4/10 Poor

Eileen

Liked: Staff & service
Disliked: Cleanliness, amenities
Its hard to know where to start. But the internet was out the entire stay so an employee was needed to enter your room every single time. This wouldnt have refelcted on the staff had it not been for the missing attendant overnight for over an hour. I have call logs to show this. Additionally the room was not cleaned. I turned the oven on only to have the room fill with chemical smoke as oven off had been sprayed all over the inside. And left there. I took photos. I let the front drsk know and nothing wa sdone so i eventually scrubbed my own hotel oven in order to use it. The heater didnt work well and i had to go buy a space heater at target. Also the carpet has tape that is worn down over the staples coming out of the floor. So i stepped on one. I told the front desk this and not one person offered to change my room The front desk people for the most part were incredible and the maintenance guy was too. Thats why i couldnt give just one star. But the rest of this stay was unbelievable.
Stayed 3 nights in Jan 2026

2/10 Terrible

Mario

Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed at Sonesta ES Suites Flagstaff several times over the years, but unfortunately the property has gone downhill and we will not be returning. The hotel feels very old and poorly maintained. The furniture in our room was visibly torn and worn, which made the stay uncomfortable and disappointing. It’s clear that updates and basic upkeep have been neglected. Customer service was equally disappointing. We dealt with a front desk employee named Mason, who was completely unhelpful and showed no interest in addressing our concerns. There was no effort to resolve issues or offer alternatives, which only added to the frustration. This used to be a place we were comfortable returning to, but based on this experience, we’ll be opting out in the future. Corporate management really needs to take a close look at this property, as both the condition of the hotel and the level of service are far below expectations.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were passing by and stayed there it was clean, very comfortable bed and nice hotel
Stayed 1 night in Jan 2026

2/10 Terrible

Jarred

Disliked: Staff & service, amenities
No room keys, phone didn't work, no one at the desk, very bad experience
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Stayed 1 night in Dec 2025

6/10 Okay

Thomas

Liked: Staff & service
Rooms
Stayed 1 night in Dec 2025

2/10 Terrible

Janeen

Stayed 1 night in Jan 2026

6/10 Okay

LUIS, NOGALES

Liked: Amenities
Se podría mejorar el desayuno incompleto, papas quemadas o viejas , el personal de cocina mala Actitud, nos falló el wifi y no resolvían nada en recepción , no limpiaron el cuarto , que lo hacen una vez a la semana ???la basura había que sacarla a los contenedores, por el precio no estuvo nada bien .
Stayed 3 nights in Dec 2025

10/10 Excellent

Ma Fatima

Stayed 1 night in Oct 2025

4/10 Poor

Rosemary

Traveled with family
Disliked: Cleanliness
The living room area was filthy. The rug had stains, spots, and was visibly dingy. The furniture was damaged with runs and rips. The vents throughout the room had not been dusted for some time. The kitchen vents above the stove were extremely filthy. The refrigerator/ ice maker made a loud rattling sound. The fireplace didn’t work properly.
Stayed 1 night in Dec 2025

10/10 Excellent

Analyn

Liked: Cleanliness, amenities, property conditions & facilities
we highly recommend this hotel bery hood service and cleaned room
Stayed 2 nights in Dec 2025

10/10 Excellent

Mahesh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and welcoming. The room was quite good with kitchen and dishwasher. The breakfast was good and I had a pleasant stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Ronaven

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very confortable and spacious room. Staff was friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Erica

Stayed 1 night in Dec 2025

6/10 Okay

Caylie

Stayed 2 nights in Dec 2025

6/10 Okay

Gargya

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Cleaning and hygiene. Had hair on washed towels. Bathroom and kitchen were not fully cleaned.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

2/10 Terrible

Vincent J

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very run down, couch had holes, tears & flat custions. in many places. The front door did not fit properly. The door jam plate was comeing off therefore door did not close completely & need to put chair in front of door to feel safe. The furance blew hot & the cold air all night over the bed. It banged & rattled all night, therefore no sleeping. It was a long night. The light in outside stairs leading to parking was out & still dark, a falling issies.Sunday morning told registration desk about issues & he didnt seems to care, just said will tell someone. I then told him to cancel sunday night & we we would be out by 9 am. No way could stay another night there. Worse place we have ever stayed, our trip was ruined & we drove home.
Stayed 2 nights in Dec 2025