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Mainstay Suites Gatlinburg TN

2.0 star property

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Room
Lobby
Pool
Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

View in a map
803 E Parkway, Gatlinburg, TN, 37738
  • Place, Cupids Chapel of Love
    ‪2 min walk‬
  • Place, Historic Ogle Log Cabin
    ‪3 min drive‬
  • Place, Anakeesta
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

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Indoor pool, outdoor pool
Edgewater Hotel - Gatlinburg
Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 2,906 reviews
$127 nightly
The price is $143
Jun 14 - Jun 15
Total with taxes and fees
Edgewater Hotel - Gatlinburg

About the neighborhood

Gatlinburg

With a stay at Mainstay Suites Gatlinburg TN in Gatlinburg, you'll be within a 5-minute drive of Anakeesta and Ripley's Aquarium of the Smokies. .This hotel is 2.1 mi (3.4 km) from Great Smoky Mountains National Park and 9.6 mi (15.5 km) from Island at Pigeon Forge.

What's nearby

  • Cupids Chapel of Love - 2 min walk - 0.1 miles
  • Traffic Light #2A - 9 min walk - 0.5 miles
  • Historic Ogle Log Cabin - 3 min drive - 1.3 miles
  • Anakeesta - 4 min drive - 1.5 miles
  • Hillbilly Golf - 4 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Pancake Pantry - ‬4 min drive
  • ‪Ole Red - ‬3 min drive
  • ‪Subway - ‬4 min drive
  • ‪Cliff Top Bar & Grill - ‬5 min drive

About this property

Mainstay Suites Gatlinburg TN

Recreational amenities at the hotel include a fitness center.
All guestrooms feature room service.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including shopping on site.
Take advantage of the hotel's room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • Elevator

Room amenities

Food and drink

  • Room service

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Mainstay Suites Gatlinburg TN Hotel
Mainstay Suites Gatlinburg TN Gatlinburg
Mainstay Suites Gatlinburg TN Hotel Gatlinburg

Mainstay Suites Gatlinburg TN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 73 reviews
Rating 8 - Good. 13 out of 73 reviews
Rating 6 - Okay. 5 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lafonda

Liked: Cleanliness, staff & service, amenities
Glad place to stay, staff very friendly and hotel convenient to downtown
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, quiet
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities
Staff was courteous, clean roons
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Room clean, staff very friendly
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

himabindu

Liked: Cleanliness, property conditions & facilities
Nice ambience and polite staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet. Staff was great. Not our first stay either.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioner worked fantastic and there were a lot of shops nearby
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked me in and out was very friendly. My room was very clean and the bed was very comfortable. I'll definitely be staying here again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean, comfortable
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect! I did not know them came equipped with a full size fridge dishwasher dishes and hot plate to cook on. Definitely will be staying here anytime we’re in town from now on.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Satyajit

Liked: Cleanliness, amenities, property conditions & facilities
Very neat and clean,rooms with kitchen, professional behavior by staffs and manager , affordable price, highly recommended. Thanks
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close enough to everything without being right in the traffic. Clean and comfortable room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here every year. The rooms are great. Most of all the staff is ALWAYS nice helpful and friendly. We appreciate the warm welcome.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shenicqua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing hospitality
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 4 day stay. Very clean. Staff was so friendly and accommodating. Good breakfast selection. Nice quiet area. Can’t say enough good things about our stay there. We will definitely stay there the next time we are in the area.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Room was clean. Very good quality for the price! Within quick driving distance from Gatlinburg and Pigeon Forge!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Maribel

Liked: Amenities, property conditions & facilities
I like how friendly the the staff was and to be able to have a conversation with them.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we have stayed here twice already and loved our stay. Everyone is so friendly. We look forward to returning.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Melanie

Liked: Cleanliness, property conditions & facilities
Staff wasn't the best. Room was good
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Molly

Liked: Cleanliness, staff & service
Staff was very kind and helpful. The room was clean. The walls don't buffer sound very well. Only a problem if other guests are loud.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
The staff was amazing. The rooms we're pretty modern and clean. AC's work very good. Was there for about a week and stayed in two different rooms and everything was the same and both rooms. Will definitely be back again
Stayed 1 night in Nov 2025

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