Quality Inn Creekside - Downtown Gatlinburg

2.5 star property

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Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Exterior
Room, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Free buffet breakfast
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $64
$57 nightly
$64 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ole Smoky Moonshine Distillery
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Gatlinburg

With a stay at Quality Inn Creekside - Downtown Gatlinburg in Gatlinburg (Downtown Gatlinburg), you'll be steps from Gatlinburg Convention Center and 5 minutes by foot from Great Smoky Mountains National Park. .This hotel is 0.3 mi (0.5 km) from Ole Smoky Moonshine Distillery and 0.3 mi (0.5 km) from Gatlinburg SkyPark.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.3 miles
  • Gatlinburg SkyPark - 6 min walk - 0.4 miles
  • Anakeesta - 13 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms.
Guests are offered a complimentary buffet breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 292 out of 1081 reviews
Rating 8 - Good. 198 out of 1081 reviews
Rating 6 - Okay. 200 out of 1081 reviews
Rating 4 - Poor. 173 out of 1081 reviews
Rating 2 - Terrible. 218 out of 1081 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Katie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location was great within walking distance of everything. The showed a newly remodeled room in the picture and I read over carefully before booking. Our hotel room was not newly remodeled. We had a sink outside the bathroom it didn't work had water shut off to it. All rooms were supposed to be non smoking however you could smell cheech and chong coming through the walls. We had booked for a week during this week we only came in late at night. Expecting our sheets to be changed ect. We even pulled sheets off the beds one morning before we left and threw them in the floor with towels our house keeper dug threw the dirty sheets on the floor got the towels out but, left the sheets laying there. We came in after midnight, I walked downstairs to get fresh linings and couldn't get anyone to the door of the office. They never took the trash out the whole time we were there, we done that. The evaluator were out of order the whole time we were there. We didn't find out until we had checked in, it was so late at check-in, when we found out the evaluator was not working, I went back to the office and once again nobody was there. Having to walk three flights of stairs caring all of our luggage three people for a week was exhausting. My husband has heart problems he can walk but, gets very out of breath very fast. When we checked out two days early I threw what luggage I could throw over the balcony onto our truck because, of the none working evaluator.
Stayed 6 nights in Jan 2026

4/10 Poor

mary

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The toilet bowl moved when you sat on it there was no toilet paper holder we had to put the toilet paper on the floor the elevators were not working and the first room they put us in had mold in it
Stayed 2 nights in Jan 2026

4/10 Poor

Vickie

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty room ,dog pee on ramp all week ,no table to put food on to eat ,shower dirty when we arrived never enough towels,no place to put trash.
Stayed 5 nights in Jan 2026

2/10 Terrible

William

Stayed 1 night in Jan 2026

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old and unkempt. The 2 elevaters in our building were out of order with no projected time of repair. There was no information about this when we booked. We had to lug our stuff up 4 flights of stairs. The room was very neglected. Carpet torn up around the fireplace, light fixtures nasty, dropped something behind nightstand and it was all sorts of nasty behind there and the beds. The location and comfortable beds wete the only positive.
Torn up carpet
Stayed 3 nights in Jan 2026

10/10 Excellent

Sheri

Stayed 2 nights in Dec 2025

10/10 Excellent

Lesmar

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025

8/10 Good

Kristy

Traveled with family
Liked: Cleanliness, staff & service
Staff was very courteous
Stayed 2 nights in Jan 2026

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service
Staff was very courteous!
Stayed 1 night in Jan 2026

4/10 Poor

Jerrilyn

Traveled with family
Disliked: Amenities, property conditions & facilities
Door didn't have weather stripping so the wind was blowing in the door bathroom going into the bathroom it was messed up my room was 243 it was on the end two people couldn't sit on the balcony just need a lot of updates
Stayed 1 night in Jan 2026

2/10 Terrible

Derrick

Stayed 1 night in Jan 2026

6/10 Okay

Diane

Traveled with partner
Liked: Cleanliness, amenities
Room had no place to hang clothes. No wash cloths. Was reasonable. Bed squeaked every time you moved. Per Expedia my total cost was $150. Was charged $172.97.
Stayed 2 nights in Jan 2026

2/10 Terrible

David

Traveled with partner
Liked: Cleanliness
There were no curtains on the upper windows so it was too light to sleep. The neighbor had his television loud all night long so we didn't get any sleep. The air conditioner/heater didn't have a constant fan control that worked so we couldn't drown out the noise. The bed was broken down in the middle.
Stayed 1 night in Jan 2026

8/10 Good

Sammie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Our view from our room
Stayed 2 nights in Jan 2026

8/10 Good

Daniel

Stayed 2 nights in Jan 2026

8/10 Good

Brittney

Traveled with family
The location of the hotel was the best.
Stayed 3 nights in Jan 2026

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice fireplace.
Stayed 1 night in Jan 2026

2/10 Terrible

Maria

Stayed 2 nights in Jan 2026

2/10 Terrible

Jean Bognar

Stayed 4 nights in Dec 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated all elevators out of service, run down and dirty. Only available hotel for the night we stayed, would not recommend or return.
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good room and great staff.
Stayed 1 night in Jan 2026

6/10 Okay

Kevin

Stayed 1 night in Jan 2026

8/10 Good

Maynor

Stayed 2 nights in Dec 2025

2/10 Terrible

Kathleen

Traveled with family
Disliked: Cleanliness, staff & service, amenities
This hotel was absolutely disgusting. There was hair in and around the tub. Obviously they've not hear of laundry softener, towels were like sandpaper. We called the front desk multiple times over two days because of the constant barking of the two dogs on the other side of our door. I do not believe that the floors have been washed in years. My white socks were black after walking on the floor. Mold in the shower. Someone's false fingernails (2) were on the floor and my puppy almost ate one! Halls were not vacuumed. Terrible experience!!!
Someone's fake fingernails
Nasty hair in the shower
Filthy floors
Stayed 2 nights in Jan 2026