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Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5 star property

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Photo gallery for Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Sauna, hot tub, steam room, body treatments, hot stone massages
Outdoor spa tub
Restaurant
Property grounds
Golf

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $118
$100 nightly
$118 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Place, Kōena Spa
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪14 min drive‬
  • Place, Parliament Hill
    ‪15 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(45 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(48 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(43 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Combined shower/tub, deep soaking tub, free toiletries, towels

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(24 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Gatineau

With a stay at Chateau Cartier Hotel & Resort, an Ascend Collection Resort in Gatineau (Aylmer), you'll be a 1-minute drive from Kōena Spa and 8 minutes from Canadian War Museum. .This golf hotel is 3.9 mi (6.2 km) from Rideau Canal and 4 mi (6.4 km) from Ottawa Hospital Civic Campus.

What's nearby

  • Kōena Spa - 1 min walk - 0.1 miles
  • Casino du Lac Leamy - 13 min drive - 5.3 miles
  • Byward Market Square - 14 min drive - 5.5 miles
  • Parliament Hill - 15 min drive - 5.3 miles
  • Carleton University - 18 min drive - 5.7 miles

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 21 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Dinty Moore's - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Maison Oddo - ‬4 min drive

About this property

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers 125 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with pay movies. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 125 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities, which include a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Japanese cuisine at Kato Fusion, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Gatineau? This hotel has 17997 square feet (1672 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Kato Fusion - This restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar.
Lounge Onō - This bistro overlooks the golf course and specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kato Fusion
  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,997 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 517613, 2026-08-31

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Chateau Cartier Hotel & Resort, an Ascend Collection Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 760 out of 1335 reviews
Rating 8 - Good. 321 out of 1335 reviews
Rating 6 - Okay. 142 out of 1335 reviews
Rating 4 - Poor. 54 out of 1335 reviews
Rating 2 - Terrible. 58 out of 1335 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Saprina

Stayed 2 nights in Jan 2026

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities
My wife and our two kids stayed at Château Cartier Hotel & Resort for a Family Day long weekend combined with Valentine’s Day — a perfect opportunity to ski and step away from our daily routine. We really enjoyed the comfortable beds and having TVs in both rooms, which allowed us to relax and watch the Winter Olympics together in the evenings. The highlight of our stay was definitely the spa located on the ground level. My wife and I spent Saturday there from 5 pm to 10 pm, and it was exactly what we needed — relaxing, well-maintained, and a great atmosphere. One of our absolute favourite features was the ritual sessions in the dry sauna — something my wife and I truly adore whenever we attend spas. It added a special and elevated touch to the entire experience. The spa bar and the lobby bar both offered excellent cocktails, which made the evening even more enjoyable. The location is also very convenient. The hotel is close to Mont Cascades for skiing and near the Rideau Canal for ice skating, making it a great choice for a winter family getaway. Overall, we had a wonderful stay and would gladly return.
Stayed 3 nights in Feb 2026

10/10 Excellent

May

Liked: Cleanliness
we love this place so much , we had a wonderful time for the weekend. The staff are very nice and the hotel is super clean and the service is so great. We'll definitely comeback again :))
Stayed 1 night in Feb 2026

8/10 Good

James

Liked: Cleanliness, amenities
Great stay with the spa attached.
Stayed 2 nights in Feb 2026

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities
Lowest cleanliness ever
Stayed 3 nights in Feb 2026

8/10 Good

Richard, Blind River

Liked: Cleanliness, amenities, property conditions & facilities
The front staff was efficient & welcoming. We liked the layout of the room. It was quiet. Our room was clean. It was really nice to have priority at the spa as guests of the hotel. Con: The toilets off the lobby & the Ono restaurant (on the golf course side) were dirty, some Not flushed between 8-9 am.
Stayed 2 nights in Feb 2026

10/10 Excellent

Christian

Stayed 1 night in Feb 2026

10/10 Excellent

Hamid

Stayed 2 nights in Jan 2026

10/10 Excellent

Kate

Stayed 1 night in Feb 2026

10/10 Excellent

dayna

Traveled with group
Liked: Cleanliness, staff & service, amenities
Wonderful front desk staff when we checked in
Stayed 1 night in Feb 2026

8/10 Good

Olivia

Stayed 1 night in Feb 2026

10/10 Excellent

Ramon B.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Very good customer service. Great relaxation at Koena SPA.
Stayed 1 night in Feb 2026

10/10 Excellent

Brieanna

Stayed 1 night in Jan 2026

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff. Close to everything.
Stayed 2 nights in Feb 2026

8/10 Good

eric

Liked: Staff & service
The room was dirty on the room and bathroom
Stayed 2 nights in Feb 2026

10/10 Excellent

Maggie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff and room were great
Stayed 1 night in Feb 2026

10/10 Excellent

Nicolina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were very friendly and accomodating.
Stayed 1 night in Feb 2026

2/10 Terrible

Sahara

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Staff were unhelpful and amenities were not as listed. There is no year-round pool (unless you book with the spa) and the hotel is a 3 star at best. Rooms were outdated, furniture was torn/old, beds were very uncomfortable and sheets were rough.
Stayed 1 night in Feb 2026

6/10 Okay

Carrie

Stayed 1 night in Feb 2026

10/10 Excellent

Alfonso

Stayed 2 nights in Jan 2026

10/10 Excellent

messia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean , large and beautiful room. Pleasant and very helpful staff. The spa and restaurants are great!
Stayed 1 night in Feb 2026

6/10 Okay

Pamela

Stayed 1 night in Feb 2026

10/10 Excellent

Jack

Stayed 1 night in Jan 2026

10/10 Excellent

andrea

Liked: Amenities
Disliked: Cleanliness
The restaurant is 10+
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren, Edmonton

Stayed 2 nights in Jan 2026