CheapTickets Verified Review
"We recently stayed one night at LEGOLAND Resort and overall had a good experience. We had originally booked one of the bungalows and were disappointed to learn they were not yet open and were transferred to the main hotel instead. While we were definitely bummed, being so close to LEGOLAND was a huge convenience and made our visit much more enjoyable.
Our first room was extremely hot, which was especially challenging for me due to health issues. The staff moved us to a second room, and while the temperature was better, it still felt a bit warm. Unfortunately, the second room had a very strong cleaning-product odor that reminded us of carpet powder. The smell was quite overpowering and difficult to ignore.
One bright spot was the complimentary breakfast the next morning. We really appreciated that gesture, and the breakfast itself was enjoyable.
The service at both the bar and restaurant was friendly, but slower than expected.
My biggest suggestion would be to refresh the main lobby. For a resort tied to the creativity and excitement of LEGO, the lobby felt a bit dated and could use more color, energy, and interactive elements to create a stronger first impression.
Overall, we enjoyed our stay and loved the location. While there were a few issues with the room and service, there is a lot of potential here, and with some updates and attention to detail, the experience could be even better."
A verified traveler stayed at LEGOLAND Beach Retreat
