Compare Historic Hotels in Fort William

"Our Premium Room had quite a number of stains on the carpet, something splashed on the walls that should have been cleaned, and worn furniture. Wouldn’t stay again for the price we paid."

"We booked a room (apartment ) for one night on our way through town headed to Isle of Skye- we checked in staff was very friendly and polite but let us know our place was offsite at a different building up the road. The room looked nothing like what we saw advertised as their modern fresh looking rooms we saw on line. Place was extremely dated and worn out/ windows had been left open to bring fresh air in and the musty smell out …temporarily. Sadly we did not spend the night there- took us until 9pm to find a place that could accommodate our small family- we asked for a refund in the am with proof (receipt ) we stayed elsewhere but was informed the receptionist had no authority to do so- wish better luck on the next guest. "

"I had a twin room to myself which was very lucky because the first bed I selected was so uncomfortable I had to move beds half way through the night. Luckily the second bed was okay - but it was the one nearest the door which is never my first choice. The staff were all lovely and very helpful"

"Do not dine in the hotel restaurant. I had a veggie burger and chips and was violently ill with food poisoning. My husband asked the staff for an extra blanket because I was sleeping on the bathroom floor to be nearer to the toilet. They came back with this blue felt stained blanket. We didn’t feel comfortable staying an additional night after our experience the first evening and talked to the man about getting a refund. He said he would speak to the owner and email me but never did. Stay at your own risk."

"Check in was easy, loads of parking. Clean with toiletries and tea and coffee provided. Quiet and dog friendly. "

"Staff were very pleasant, the room was spotless, only stayed one night so didn't get to use all the facilities. Breakfast was okay, good choice and breakfast staff very polite and friendly"