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The Caledonian Hotel

3.0 star property

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Photo gallery for The Caledonian Hotel

Restaurant
Lobby sitting area
Interior entrance
Restaurant
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
$59
$49 nightly
$59 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
Achintoe Road, Fort William, Scotland, PH33 6RW
  • Place, West Highland Way
    ‪4 min drive‬
  • Place, West Highland Museum
    ‪5 min drive‬
  • Place, Great Glen Way
    ‪5 min drive‬

Room options

View all photos for Double Room (with Loch View)

Individually decorated, individually furnished, desk, iron/ironing board

Double Room (with Loch View)

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (with Loch View)

Individually decorated, individually furnished, desk, iron/ironing board

Twin Room (with Loch View)

8.0 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Individually decorated, individually furnished, desk, iron/ironing board

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Twin Room

7.6 out of 10
Good
(41 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Fort William

With a stay at The Caledonian Hotel in Fort William, you'll be within a 15-minute drive of Ben Nevis and Loch Linnhe. .This hotel is 2 mi (3.3 km) from West Highland Way and 2.2 mi (3.5 km) from Lochaber Geopark Visitor Centre.

What's nearby

  • West Highland Way - 4 min drive - 2.4 miles
  • West Highland Museum - 5 min drive - 2.8 miles
  • Great Glen Way - 5 min drive - 3.0 miles
  • Old Fort of Fort William - 5 min drive - 3.0 miles
  • Belford Hospital - 5 min drive - 3.0 miles

Getting around

  • Fort William Station - 5 min drive
  • Inverness (INV) - 122 min drive

Restaurants

  • ‪The Great Glen (Wetherspoon) - ‬4 min drive
  • ‪Black Isle Bar - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪The Wildcat - ‬4 min drive
  • ‪The Tavern Restaurant - ‬4 min drive

About this property

The Caledonian Hotel

Hotel in Fort William with a 24-hour front desk and a restaurant
The Caledonian Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Cable television is provided.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 81 individually decorated guestrooms. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
You can enjoy a meal at the restaurant serving the guests of The Caledonian Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
The Caledonian Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (32 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Caledonian Hotel Fort William
Caledonian Fort William
The Caledonian Hotel Hotel
The Caledonian Hotel Fort William
The Caledonian Hotel Hotel Fort William

The Caledonian Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 327 out of 1248 reviews
Rating 8 - Good. 374 out of 1248 reviews
Rating 6 - Okay. 280 out of 1248 reviews
Rating 4 - Poor. 161 out of 1248 reviews
Rating 2 - Terrible. 106 out of 1248 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place needs an update badly. Bathroom was scary. Would not stay again.
Stayed 1 night in Sep 2025

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

One of My Worst Hotel experiences

Stopped to see the area after hiking West Highland Way.
Stayed 1 night in Sep 2025

8/10 Good

Joy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and fairly quiet inside. Lots of traffic noise and our window would not quite shut all the way.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival nicely greeted and checked in.Excellent Staff they deserve a pay rise. The room was nicely prepared and presented, great housekeeping staff. Barman was excellent at his job .The dining room staff were also extremely helpful and professional. The hotel needs a little Investment into itsome aspects are tired upgrade doors and locks to a card system would be good. Breakfast is superb highly recommend it. A very enjoyable few days in a beautiful setting. Thank You
Stayed 2 nights in Sep 2025

2/10 Terrible

Carla

Disliked: Cleanliness, property conditions & facilities
The bathroom was dirty and had mold everywhere. The curtains were hanging off the rod and dirty. The carpet was dirty. Some of the electrical outlets didn't work. The toilet was broken and had mold. The food was awful in the restaurant very few choices. Everything was outdated, broken and dirty.
Stayed 1 night in Aug 2025

6/10 Okay

Wade

Traveled with family
Friendly staff
Stayed 1 night in Sep 2025

2/10 Terrible

Thomas E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Black mold and overpriced

If you're looking to spend top dollar and spend the night in a hotel with black mold in the bathroom and rude attendants, then this is your place. The hotel is very run down and seriously needs some basic maintenance so the rugs don't snag your luggage wheels, the floors don't creak and the black mold in the bathroom is addressed. The attendants that I spoke to at night and in the morning offered no suggestions, apologies or other rooms when asked so I didn't expose myself to potential dangerous spores. Wouldn't stay here again if you paid me.
Stayed 1 night in Sep 2025

10/10 Excellent

stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location and stunning view. The staff were excellent the property was clean and no complaints from any of the four rooms we had booked. the bar was very reasonably priced as were evening meals. The buffet breakfast is well worth the money booking the night before will save a little but either way excellent value. We would stay here again
Stayed 1 night in Sep 2025

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff were pleasant but dining and bar areas were horribly understaffed, especially in view of presence of a large tour coach group and a small coach group. Odd policy that drinks and meals had to be paid separately so credit card had to be processed multiple times for one meal.
Stayed 1 night in Aug 2025

6/10 Okay

Neelika

Traveled with partner
Liked: Staff & service, amenities
We had a pleasant stay at The Caledonian Hotel. We booked this hotel primarily because it has a lift, and there are mostly stairs in hotels so far. Our room was facing the Loch, but was also facing the main road to Glasgow, so was busy with traffic. Although we had a comfortable room, we found the room to be somewhat shabby, and especially the bathroom. But, we did have a nice hot shower, but the bed was very uncomfortable. We didn’t enjoy a good nights sleep. Breakfast and on-site dinner were good variety and the staff were excellent. Location was a good distance from any other facilities, and you would need a car to access. We did have a car, and the onsite parking was good. The hotel is popular with bus tours, and dog friendly.
Stayed 1 night in Sep 2025

2/10 Terrible

Sandeep

Traveled with group
Disliked: Property conditions & facilities
The location was the best thing about this hotel but I would never stay here again. The rooms were unbearably hot so that explained why all the windows were open when we arrived, the beds were so uncomfortable, creaky thin mattresses and it just smelt bad in general. I wasn’t expecting amazing rooms but temperature control and decent beds should just be standard for hotels.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 3 nights in Sep 2025

8/10 Good

Siegfried, Alblasserdam

Traveled with partner
Liked: Cleanliness, staff & service
We did not like the many mold stains in the bathroom, its oldfashion and can use some renovation
Stayed 1 night in Sep 2025

6/10 Okay

fred

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Tomasu

Disliked: Cleanliness, staff & service

Sub-par comfort and service

We stayed for two nights during peak summer season. For the price paid (could easily get a 4 star room in London) I would say the service was sub-standard. Arriving at 2:30pm we were told to wait until around 3:15pm (check-in was agreed as 3pm in contract of service). Room looked like it was not updated since the 80s, dirty and unkempt. Bed creaks and hostel-looking. Third world basic amenities. Bathroom had damp/air vent and issues. When you took a shower it would leak out. Had to ask twice to give us shampoo, in the end I went to reception to ask for it. You can't access the lakes outside unless you walk to footpath and even then it's not a nice walk. Location is far from city centre - need a car or taxi to move around. Take my advice, stay in the city centre if you are coming to climb Ben Nevis.
Stayed 2 nights in Aug 2025

10/10 Excellent

ANNETTE

Traveled with group
Liked: Cleanliness, room comfort
Great place, great view, good food. The carpets were a bit old and the bed small for two people, but service was excelleny
Stayed 2 nights in Sep 2025

6/10 Okay

Christine, Burks Falls

Traveled with partner
Liked: Staff & service
Property was OK. Needs updating. Bed wasn’t very comfortable. Staff was great.
Stayed 1 night in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice staff. Good breakfast. Comfortable bed clean bathroom
Stayed 1 night in Sep 2025

2/10 Terrible

Jacqueline

Stayed 1 night in Sep 2025

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Stopover going home from holiday

The room and the bathroom was clean, but the room looked tired and in general could do with a few refurbs e.g. the handle and lock on the bathroom door, room 307. Staff were courteous and helpful. food was also good considering the number of guests on a bus tour.
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Traveled with family
Liked: Staff & service, amenities
Stayed one night August 29th. Older building which requires some TLC. Room had 1 electic outlet which tripped fuse with first plug in. Staff knew exactly how to resolve quickly. Room was clean but smelt damp and dusty. Beds are thin and not overly comfortable. Bar dinner was good and had plenty of options. Views of loch and mountains are picture perfect. For a 1 night visit, doable but would look elsewhere for longer stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Stayed 1 night in Aug 2025