The house was good and communications with Shane was really easy from the start. I texted him during our stay and he answered quickly. Overall, the house was great: complete kitchen made it easy to prepare meals, living room was great and the pool was nice too! The veranda at the front of the house was very pleasant to use too! The neighborhood is quiet, friendly and very fun to walk. We ran into some problems such as a loose shower door and some locks and hangers fell off during our stay, but nothing major. The master bedroom was confy, but some guests told me that the matresses in the other bedrooms were not so confortable and should be changed. Also, those other bedrooms lack furniture to put clothes in. If you don't mind leaving stuff in the luggage, that's fine, but some furniture could be added for easy storage of clothes, etc. Overall, we had a pleasant stay at Shane's house and we had a lot of fun visiting the area around Fort Erie, Niagara River, Niagara Falls, Crystal Bay Beach and Nickel Beach.