Compare Hotels with Room Service in Downtown Riverside

"this place is heaven for homeless folks, its party place for homeless and so much party, so noisy in night didnt open if there were prostituse also in the campus, but whole night we couldnt sleep because of so much noise, folks coming to various room and talking on parking lot, we were in ground floor room #120, AC didnt work had to call someone from office they did something to fix, telephone wasn't working found out late but didnt have energy to walk up to office to call them again, in office there were few homeless and stinking pee, cops were there to talk to homeless..its pretty bad experience"

"The breakfast was good"

"Please consider labeling parking better for oversized vehicles. The parking structure does not have a height posted, just the main entrance, but not the parking structure itself. Maybe add where oversized vehicles could park near the hotel?"

"Avoid this place if at all possible. I reserved a room with multiple beds (3 queen beds) and I was told the day of check in that they no longer had rooms with multiple beds. When I asked why I wasn’t informed sooner the caller stated blamed Hotels.com for not updating the availability. The room we were given had issues with the TV, the remote wasn’t working and the receptionist came up to assist and stated it was the batteries and left to replace them. When he came back it still wasn’t working and said he would come back the next day. We never saw him or the TV remote control. The room was disgusting to say the least. Bathroom had hair on the side of the tub, dirt and trash in the toilet paper dispenser, floors were so sticky our shoes were making noise and our beds looked like they had been slept on top of. We had planned to inform the front desk but when we had spoken over the phone earlier I was told they could cancel my reservation and go elsewhere. I wish we would have stayed anywhere else and paid more. I have stayed on many occasion at Motel 6 in other cities and never experienced such disgust in customer service and cleanliness of the room. Oh and let’s not talk about all the smoking and hanging out on the stairs and loud commotions all night long. "

"very good "

"Everything is okay for the Hotel Rate, except for the Wi-Fi."